Publications

13 Oct 2023
Video

Program for Research in Markets & Organizations (PRIMO)

Conference Presentation

Building and Leading Customer Centric Organizations

By: Ranjay Gulati

Keywords: Organizations; Customer Focus and Relationships

May 2009
Case

Ceres Gardening Company: Funding Growth in Organic Products

By: John H. McArthur and Sunru Yong

Ceres is a leading player in the growing organic gardening industry, selling seeds, small plants, and related items. Their distribution depends heavily on retail sales through independent nurseries and garden centers. Because these small dealers are unable to finance... View Details

Keywords: Accounting Procedures; Marketing; Business Growth; Plant-Based Agribusiness; Marketing Strategy; Expansion; Business Growth and Maturation; Marketing Channels; Credit; Financial Statements; Sales; Retail Industry; Agriculture and Agribusiness Industry

14 Mar 2023
Blog Post

How Inclusive Managers Create Glass-Shattering Organizations

Unless men embrace their role in eliminating gender bias and barriers, organizations and institutions will never leverage the value that women bring to the workplace. “Most positions of power are still held by men,” says Colleen Ammerman,... View Details

Book Review

Challenges and Opportunities Facing Nonprofit Organizations

By: Arthur C. Brooks

Article

A Systems Approach to Organization Development

By: Michael Beer and Edgar F. Huse

March 2001
Teaching Note

Creating the International Trade Organization TN

By: David A. Moss

Teaching Note for (9-798-057). View Details

December 1988
Teaching Note

Marketing Organization Course Module, Instructor's Overview

By: Frank V. Cespedes

Keywords: Marketing Strategy

October 1988
Case

Pepsi-Cola Fountain Beverage Division: Marketing Organization

By: Frank V. Cespedes

Keywords: Marketing; Marketing Channels; Food and Beverage Industry

April 1976 (Revised February 1977)
Case

Texas Instruments (A): Organizing for Innovation

February 2020
Case

Collage.com: Scaling a Distributed Organization (Abridged)

By: Christopher Stanton, Shikhar Ghosh, William R. Kerr, Sarah Gulick and James Palano

Keywords: Remote Work

05 Jun 2018
HBS Conference

Information, Markets, and Organizations Conference 2018

09 Jun 2025
HBS Conference

Information, Markets, and Organizations Conference (IMO)

Opportunities and Challenges Facing Hybrid Organizations

In partnership with the MIT Enterprise Forum of the Central Coast, Spiranomics presents a conversation with Julie Battilana, Matthew Lee, and John Walker about the opportunities and challenges faced by hybrid organizations. View Details

19 Oct 2017
News

How Charitable Organizations Can Thwart Excuses for Not Giving

February 2010 (Revised April 2010)
Case

Organization and Strategy at Millennium (A)

By: Julie M. Wulf and Scott Waggoner

This case examines Millennium's strategic and organizational responses to the rapid evolution of the biopharmaceutical industry. In the early 2000s, as Millennium's competitive advantage in early-stage research slipped away and its losses mounted, founder and CEO Mark... View Details

Keywords: Transformation; Leading Change; Management Succession; Organizational Change and Adaptation; Competitive Strategy; Competitive Advantage; Biotechnology Industry; Pharmaceutical Industry

February 2019
Technical Note

Can Multiunit Organizations Remain Agile as They Grow?

By: Tatiana Sandino

This note discusses how multiunit organizations incorporate flexibility into their management control systems, some by authorizing all or a select number of their dispersed units to make input and process decisions, some by investing in data-analytic technologies to... View Details

Keywords: Management Control Systems; Flexibility; Management Systems; Business Units; Decision Making

December 2016
Module Note

Strategy Execution Module 10: Using the Job Design Optimization Tool to Build Effective Organizations

By: Robert Simons

This module reading provides directions for using the online Job Design Optimization Tool (JDOT) which is available free of charge from Harvard Business School Publishing at https://cb.hbsp.harvard.edu/cbmp/resources/marketing/multimedia/JDOT/index.html. This tool can... View Details

Keywords: Management Control Systems; Implementing Strategy; Execution; Span Of Control; Span Of Accountability; Performance Measurement; Job Design; Organization Design; Strategy; Entrepreneurship