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- All HBS Web
(989)
- People (1)
- News (204)
- Research (628)
- Events (5)
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- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
During World War II, the predecessor to the US Central Intelligence Agency produced a secret field manual detailing how “citizen-saboteurs” could disrupt the operations of enemy organizations. In addition to inflicting physical damage,... View Details
Keywords: by Dina Gerdeman
- 09 Apr 2007
- Research & Ideas
Industry Self-Regulation: What’s Working (and What’s Not)?
important questions to explore, according to Michael Toffel, a professor in the Technology and Operations Management Unit of Harvard Business School. Toffel has conducted extensive research and recently co-organized a conference at... View Details
Keywords: by Martha Lagace
- 17 Jun 2017
- Research & Ideas
Amazon, Whole Foods Deal a Big Win for Consumers
Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
efficiency has been cast in high relief, supply chain managers realize that they can no longer focus solely on cost reduction—any calculation of a supply chain's return on investment must also take customer satisfaction into account.... View Details
Keywords: by David Stauffer
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
quality, low cost, short lead-time and flexible production. And Toyota's operating system—the Toyota Production System—had been widely credited for Toyota's sustained leadership in manufacturing performance. Furthermore, Toyota had been... View Details
- 07 Jun 2004
- Research & Ideas
What Drives Supply Chain Behavior?
be divided into strategic and operational activities. Strategic activities include, among others, long-term capacity planning and network configuration of warehouses, distributors, and retail stores. Examples of View Details
Keywords: by Sarah Jane Johnston
- 13 Oct 2015
- First Look
October 13, 2015
James Heppelmann looked at how this shift is changing the structure of industries and forcing firms to rethink their strategies. In this companion article, the authors look at the effects inside firms, examining the impact that smart, connected products have on View Details
- 08 Feb 2000
- Research & Ideas
Building Effective R&D Capabilities Abroad
Setting up a home-base-augmenting site—one designed to gather new knowledge for a company—involves certain skills. And launching a home-base-exploiting site—one established to help a company efficiently commercialize its R&D in... View Details
Keywords: by Walter Kuemmerle
- 22 Aug 2022
- Research & Ideas
Can Amazon Remake Health Care?
successful if owned by say, United or CVS or Walgreens or Humana, than if owned by Amazon. Gazette: Amazon is highly customer-driven and known for finding ways to streamline its operations to provide greater View Details
- December 1997
- Case
Wriston Manufacturing Corporation
Wriston Manufacturing is a broad-line maker of components for the automotive industry. It has developed a network of nine plants as its product line has grown. Newer, higher-volume products tend to be made in newer, focused, high-volume plants, while older product... View Details
Keywords: Decision Choices and Conditions; Cost Management; Business or Company Management; Production; Performance Efficiency; Auto Industry
Hammond, Janice H. "Wriston Manufacturing Corporation." Harvard Business School Case 698-049, December 1997.
- 28 Jun 2016
- First Look
June 28, 2016
forthcoming Management Science The First Deal: The Division of Founder Equity in New Ventures By: Hellmann, Thomas F., and Noam Wasserman Abstract—We examine the trade-off between efficiency and equality within the context of... View Details
Keywords: Sean Silverthorne
- October 2002 (Revised May 2004)
- Case
Starbucks and Conservation International
By: James E. Austin and Cate Reavis
Starbucks, the world's leading specialty coffee company, developed a strategic alliance with Conservation International, a major international environmental nonprofit organization. The purpose of the alliance was to promote coffee-growing practices of small farms that... View Details
Keywords: Financial Crisis; Growth and Development Strategy; Markets; Demand and Consumers; Production; Corporate Social Responsibility and Impact; Cooperative Ownership; Performance Efficiency; Alliances; Nonprofit Organizations; Food and Beverage Industry; Mexico
Austin, James E., and Cate Reavis. "Starbucks and Conservation International." Harvard Business School Case 303-055, October 2002. (Revised May 2004.)
- 14 Apr 2022
- Op-Ed
Let’s Move Forward from COVID—Without Forgetting What We’ve Learned
inequities resulted in team members being unable to bring their whole selves to work, which meant that organizations were operating with sub-optimal contributions. Also, excessive hierarchy that sought to drive View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 21 Jan 2009
- First Look
First Look: January 21, 2009
consider how the reductions in aircraft capacity growth should be spread across the two plane types. This discussion hinges not only on issues of aircraft efficiency but also on those of operational focus... View Details
Keywords: Martha Lagace
- 07 Mar 2022
- Research & Ideas
Effective Leaders Share the Spotlight with Their Teams
inclusive CEO increased a company’s average three-day return by 0.8 percent. This is likely because these managers retain staff, which may result in increased operating efficiency and innovation, Zou says,... View Details
Keywords: by Pamela Reynolds
- 08 Aug 2005
- Research & Ideas
Decision Rights: Who Gives the Green Light?
Placing decision rights where these combined costs are minimal, the authors write, should lead to optimal decision-making efficiency and therefore better performance. Allocating decision rights in ways that maximize organizational... View Details
Keywords: by Peter Jacobs
- 16 Apr 2020
- Research & Ideas
Has COVID-19 Broken the Global Value Chain?
lengthening of value chains, has allowed for a finer division of labor and greater gains from specialization—hyper-specialization—across countries. Just-in-time management practices also dictate holding minimal inventories to improve profits. These outcomes are View Details
Keywords: by Sean Silverthorne
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53681 Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government By: Buell, Ryan W., Ethan Porter, and Michael I. Norton... View Details
Keywords: Sean Silverthorne
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
managers? How have your own views changed? Christopher Bartlett: Well, fortunately, the basic argument has held up. But the world has evolved and we do see some new patterns emerging. But first let's focus on the things that have stayed constant. Companies have still... View Details
Keywords: by Cynthia Churchwell
- September 2012 (Revised May 2015)
- Case
Philips-Visicu
By: Regina E. Herzlinger, Natalie Kindred and Sara M. McKinley
Would the advent of global payment models and ACOs create sufficient demand for a telemedicine offering covering the care continuum, from hospitals to the home? This was the decision facing Royal Philips Electronics (Philips), the Netherlands-based producer of... View Details
Keywords: Health Care; Philips; Visicu; Telemedicine; eICU; Accountable Care Organization; ACO; Bundled Payment; Hospital To Home; Patient Monitoring Devices; Home Health Care; Health Care and Treatment; Communication Technology; Quality; Safety; Performance Productivity; Performance Capacity; Performance Efficiency; Consumer Behavior; Emerging Markets; Health Industry; Telecommunications Industry; Netherlands
Herzlinger, Regina E., Natalie Kindred, and Sara M. McKinley. "Philips-Visicu." Harvard Business School Case 313-015, September 2012. (Revised May 2015.) (As companion reading for this case, see Regina E. Herzlinger and Charles Huang, "Note on Bundled Payment in Health Care," HBS No. 312-032 (Boston: Harvard Business Publishing, 2012).)