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(460)
- News (165)
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- Faculty Publications (125)
Show Results For
- All HBS Web
(460)
- News (165)
- Research (228)
- Events (1)
- Multimedia (23)
- Faculty Publications (125)
- April 1998 (Revised January 2005)
- Case
Bahtulism, Collapse, Resurrection? Financial Crisis in Asia: 1997-1998
By: Huw Pill and Donald H. Mathis
Describes, in detail, events precipitating crises. Provides both conventional and new explanations of crises. Presents a chronology of crises as the events unfold, and a brief summary of four particular countries (Malaysia, Indonesia, South Korea, Thailand) and their... View Details
Keywords: Financial Crisis; Crisis Management; International Finance; Development Economics; Thailand; Malaysia; South Korea; Indonesia
Pill, Huw, and Donald H. Mathis. "Bahtulism, Collapse, Resurrection? Financial Crisis in Asia: 1997-1998." Harvard Business School Case 798-089, April 1998. (Revised January 2005.)
- 2008
- Chapter
Models of Customer Value
By: Sunil Gupta and Donald R. Lehmann
Keywords: Customer Value and Value Chain
Gupta, Sunil, and Donald R. Lehmann. "Models of Customer Value." In Handbook of Marketing Decision Models, edited by Berend Wierenga. International Series in Operations Research & Management Science. Springer Science + Business Media, 2008.
- 1995
- Chapter
U.S. Corporate Governance: Lessons from the 1980s
By: Michael C. Jensen and Donald Chew
Jensen, Michael C., and Donald Chew. "U.S. Corporate Governance: Lessons from the 1980s." In The Portable MBA in Investment, edited by P. Bernstein. New York: John Wiley & Sons, 1995. (Abridged version published in Theory of the Firm: Governance, Residual Claims, and Organizational Forms, (Harvard University Press, 2000).)
- 09 Feb 2016
- News
Applying Business Principles to Military Problems
Donald Reidy (MBA 1990) is director of strategic planning and resource allocation for the Naval Special Warfare Command, in California. In this video, he talks about applying business management principles learned at HBS to his role in... View Details
- June 1991 (Revised January 1996)
- Teaching Note
Tysons Corner, Teaching Note
By: Donald A. Brown and William J. Poorvu
Teaching Note for (9-390-052). View Details
Keywords: Retail Industry
- September 1985 (Revised May 1990)
- Case
Ohio Building
By: Donald A. Brown and William J. Poorvu
Keywords: Buildings and Facilities
Brown, Donald A., and William J. Poorvu. "Ohio Building." Harvard Business School Case 386-066, September 1985. (Revised May 1990.)
- winter 2002
- Article
Customers As Assets
By: Sunil Gupta and Donald R. Lehmann
Gupta, Sunil, and Donald R. Lehmann. "Customers As Assets." Journal of Interactive Marketing 17, no. 1 (winter 2002): 9–24. (Winner of Journal of Interactive Marketing. Best Paper Award.)
- 2005
- Book
Managing Customers as Investments: The Strategic Value of Customers in the Long Run
By: Sunil Gupta and Donald R. Lehmann
Gupta, Sunil, and Donald R. Lehmann. Managing Customers as Investments: The Strategic Value of Customers in the Long Run. Wharton School Publishing, 2005. (2006 winner of the annual Berry-AMA book prize for the best book in marketing.)
- 01 Aug 2002
- News
Wine Country Reunion
In early May, seventeen 63rd AMP alumni and their spouses enjoyed a 30th Reunion celebration in the heart of California's Napa Valley. The four-day event, based in St. Helena, provided ample time for classmates to rekindle friendships and catch up on each other's... View Details
- 2019
- Working Paper
The Impact of Increasing Search Frictions on Online Shopping Behavior: Evidence from a Field Experiment
By: Donald Ngwe, Kris J. Ferreira and Thales Teixeira
Many online stores are designed such that shoppers can easily access any available discounted products. We propose that deliberately increasing search frictions by placing small obstacles to locating discounted items can improve online retailers’ margins and even... View Details
Keywords: E-commerce; Online Retailing; Friction; Effor; Search Costs; Price Discrimination; Consumer Behavior; Price; Search Technology
Ngwe, Donald, Kris J. Ferreira, and Thales Teixeira. "The Impact of Increasing Search Frictions on Online Shopping Behavior: Evidence from a Field Experiment." Harvard Business School Working Paper, No. 19-080, January 2019.
- 01 Feb 1998
- News
Touching All the Bases: Stephen A. Greyser
Classroom guests (and case study sources) have included sports executives such as Rick Welts, president of NBA Properties; Ed Horne, marketing VP for the NHL; Donald Dell, founder of ProServ; Larry Cancro and Stuart Layne, marketing heads... View Details
Keywords: Marguerite Rigoglioso
- Article
Long Term Impact of Promotion and Advertising on Consumer Brand Choice
By: Carl Mela, Sunil Gupta and Donald R. Lehmann
Keywords: Product Marketing; Advertising; Brands and Branding; Decision Choices and Conditions; Customers
Mela, Carl, Sunil Gupta, and Donald R. Lehmann. "Long Term Impact of Promotion and Advertising on Consumer Brand Choice." Journal of Marketing Research (JMR) 34, no. 2 (May 1997): 248–261. (Winner of American Marketing Association. Marketing Communications Special Interest Group Best Paper Award presented by American Marketing Association. Winner of Marketing Science Institute Best Paper Award To honor the authors of the MSI working papers that have made the most significant contribution to marketing practice and thought presented by Marketing Science Institute. Winner of Paul E. Green Award For the best article in the Journal of Marketing Research that demonstrates the greatest potential to contribute significantly to the practice of marketing research presented by American Marketing Association Foundation. Winner of William F. O'Dell Award For the Journal of Marketing Research article that has made the most significant, long-term contribution to marketing theory, methodology, and/or practice presented by American Marketing Association.)
- Article
Consumer Price Sensitivity and Price Thresholds
By: Sangman Han, Sunil Gupta and Donald R. Lehmann
Han, Sangman, Sunil Gupta, and Donald R. Lehmann. "Consumer Price Sensitivity and Price Thresholds." Journal of Retailing 77, no. 4 (Winter 2001): 435–456. (Honorable Mention, Davidson Award for Best Paper, Journal of Retailing, 2003.)
- 01 Dec 1997
- News
Fall Reunions Stimulate and Revitalize
including the Boston Ballet, the John F. Kennedy Library, and the Peabody Essex Museum in Salem. The Class of 1972 held a celebration at International Place, thanks to 25th Reunion chairman Donald J. Chiofaro; a highlight of their... View Details
- 2019
- Working Paper
The Effect of Payment Choices on Online Retail: Evidence from the 2016 Indian Demonetization
By: Chaithanya Bandi, Antonio Moreno, Donald Ngwe and Zhiji Xu
The Indian banknote demonetization in 2016 was one of the most significant international events of that year. Overnight, 86% of Indian currency in circulation was declared invalid unless exchanged for new bills. The sudden and unexpected demonetization constituted a... View Details
Keywords: Cash On Delivery; Online Retail; Product Returns; Payment Methods; Digitization; Emerging Markets; Currency; Internet and the Web; Demand and Consumers; Retail Industry; India
Bandi, Chaithanya, Antonio Moreno, Donald Ngwe, and Zhiji Xu. "The Effect of Payment Choices on Online Retail: Evidence from the 2016 Indian Demonetization." Harvard Business School Working Paper, No. 19-123, June 2019.
- 02 Mar 2018
- Op-Ed
Op-Ed: Trump’s Tariffs Could Harm Allies as Much as Opponents
After many on and off signals, President Donald Trump pulled the trigger March 1 and announced he would slap long-term duties on steel (25 percent) and aluminum (10 percent) imports next week. The last imposition of tariffs on steel by... View Details
- 01 Mar 2005
- News
Things Everyone Should Know How to Do
and personalities of these people to come through. Donald Trump’s prose style in the chapter on negotiation is very short and terse, whereas Ira Glass’s chapter on storytelling is a little self-deprecating and understated. What was the... View Details
- 1976
- Chapter
Cereal Fortification: Barriers to Implementation
By: James E. Austin and Donald S. Snodgrass
- August 1989
- Background Note
Note on Commercial Space Leases
By: William J. Poorvu and Donald A. Brown
Poorvu, William J., and Donald A. Brown. "Note on Commercial Space Leases." Harvard Business School Background Note 390-007, August 1989.
- 01 Dec 2004
- News
A Case of Achievement
said at the time to be the world’s biggest — by focusing on organizational, technology, and global competitiveness issues. From 1998 to 2004, he served as the firm’s chairman. Donald P. Nielsen (MBA ’63) view full profile Nielsen is the... View Details