Design thinking - Publications - Faculty & Research

16 Jul 2018
Research & Ideas

Kids of Working Moms Grow into Happy Adults

imitate, McGinn says. So when these daughters grow up, they often follow in the footprints of their working mothers. “Having an employed mom makes daughters think that employment is compatible with parenting,” McGinn says. “If you’re... View Details

Keywords: by Dina Gerdeman

12 Mar 2024
HBS Case

How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details

Keywords: by Rachel Layne; Electronics; Information Technology

23 Nov 2009
Research & Ideas

Management’s Role in Reforming Health Care

knowledge to solving the problems of individual patients—offer enormous potential to help patients and the U.S. health-care system overall, says HBS senior lecturer Richard M.J. Bohmer, a physician and researcher on the intersection of medical care and management... View Details

Keywords: by Martha Lagace; Health

2011
Working Paper

How Foundations Think: The Ford Foundation as a Dominating Institution in the Field of American Business Schools

By: Rakesh Khurana, Kenneth Kimura and Marion Fourcade

The question of institutional change has become central to organizational research (Powell, 2008). Recent scholarship has demonstrated, often through carefully researched cases, that institutions can and sometimes do change. According to this research, there are two... View Details

Keywords: Change; Business Education; Business History; Organizations; Organizational Change and Adaptation; Organizational Structure; Relationships; Behavior

Citation

Read Now

03 Dec 2020
Blog Post

The HBS Show Must Go On

The HBS Show is a cherished tradition at Harvard Business School. Twice a year, theater nerds among the student body congregate and perform two productions – the fall cabaret and the spring full-scale musical – designed to poke fun at... View Details

24 Jul 2006
Research & Ideas

How Kayak Users Built a New Industry

in how designs are created and then turned into real things. Many management scholars and economists fall into the habit of thinking that innovation is something that firms uniquely do in order to make... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation

26 Jul 2023
Research & Ideas

STEM Needs More Women. Recruiters Often Keep Them Out

much as 80 percent of tuition for delivering top applicants. “If you're not really thinking about how these little subtle differences might occur here, before people even apply, then maybe you're missing out on potential non-traditional... View Details

Keywords: by Rachel Layne

09 May 2024
Research & Ideas

Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

classrooms, labs, dining halls, and elsewhere on campuses have a unique influence on the course of scientific research, according to the study, coauthored by Eamon Duede, a postdoctoral fellow at the Digital Data Design Institute at... View Details

Keywords: by Ben Rand

22 Feb 2024
Research & Ideas

How to Make AI 'Forget' All the Private Data It Shouldn't Have

Trustworthy AI Lab at the Digital Data Design Institute at Harvard. Neel shared insights on the nascent field that focuses on wiping the powerful technology’s virtual memory. “Increasingly, these models are trained on very large datasets... View Details

Keywords: by Rachel Layne; Technology; Information Technology

24 Jul 2023
Research & Ideas

Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?

become more sought-after. “What will be left is the capacity to deal with other human beings,” Fuller says. “Over 20 years, companies have massively shifted toward looking for people with high social skills. Guess what? When you test for social skills aptitude, who... View Details

Keywords: by Kara Baskin

Program

Driving Nonprofit Performance and Innovation—Virtual

sessions on innovation and organizational learning; generating evidence about an intervention's effectiveness; building a culture of performance measurement; and managing for collective impact amid the challenges of today's rapidly changing world. As a participant, you... View Details

20 Apr 2010
First Look

First Look: April 20

thinking and feeling to physiology and subsequent behavioral choices. That a person can, via a simple two-minute pose, embody power and instantly become more powerful has real-world, actionable implications. Download the paper: View Details

Keywords: Martha Lagace

Program

Senior Executive Leadership Program—China

global context, drive new levels of innovation, and build accountable, high-performance organizations. Key Benefits Taught in both Chinese and English with simultaneous translation, this program is designed to strengthen the leadership... View Details

05 Sep 2007
First Look

First Look: September 5, 2007

from consumers shopping at the more popular store. Second, the intermediary may have an incentive to degrade the quality of search even further when its design decision influences the prices charged by stores. By altering the composition... View Details

Keywords: Martha Lagace

23 Nov 2021
Book

What It Takes to Build an Organizational Culture That Wins

it.” I see it differently. Think of it as a glass-half-full vs. a glass- half-empty view. An effective culture embodies learning, innovation, and change. Cultures centered around transparency and trust pave the way for change. In this... View Details

Keywords: by Avery Forman

04 Jan 2017
What Do You Think?

How Much Bureaucracy is a Good Thing in Government and Business?

Summing Up: Are Bureaucracies Worth Improving? Several messages emerge from responses to this month’s column on the worthiness of bureaucracies. In general, there is a wide range of thinking about the value of bureaucracies and work done... View Details

Keywords: by James L. Heskett

Web

Podcast - Business & Environment

APR 2021 | Climate Rising Shalini Vajjhala and Jamie Rhodes of re:focus partners share new thinking on how they are helping communities design and finance climate resilience projects needed to protect... View Details

Web

Women’s health is more than female anatomy and our reproductive system—it’s about unraveling centuries of inequities due to living in a patriarchal healthcare system. - Blog: Health Supplement

When Everlywell was first founded to provide at-home lab tests for women, one potential investor even said “the whole idea sucks.” Most potential investors who were willing to take a meeting had heard about the products from their wives or assistants. Otherwise, they... View Details

21 Apr 2023
Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

players use to compete. "People are thinking about ways to design policies and products so you can actually engage with the product in more responsible ways without getting people too overinvolved in playing... View Details

Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting

Web

Negotiation, Organizations & Markets - Faculty & Research

(October 18, 2024). Deepa Bachu: Design Thinking at Pensaar By: Thomas Graeber and Joshua Schwartzstein October 2024 | Teaching Note | Faculty Research Teaching Note for HBS Case No. 923-026. Citation... View Details

Publications