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- All HBS Web
(1,011)
- People (2)
- News (240)
- Research (641)
- Multimedia (1)
- Faculty Publications (147)
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- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
imply a belief that we may not get the right solution (to work system design) on the first try, but that if we design everything we do as a bona fide experiment, we can more rapidly converge, iteratively, and at lower cost, on the View Details
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
making more explicit business arguments for IT in the context of senior leadership meetings, and inviting the CEO and partners into important, risk trade-off decisions. An important lesson Barton learns over the course of the novel, after rashly seizing View Details
Keywords: by Martha Lagace
- 17 Nov 2020
- Research & Ideas
Why a Blended Workforce May Be Key to Lasting Competitive Advantage
In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details
Keywords: by Joseph B. Fuller
- 02 May 2022
- What Do You Think?
Can the Case Method Survive Another Hundred Years?
questions, questions that students assume primary responsibility for discussing. There is no assumption that there is always a right answer. Rather the emphasis is on the quality of analyses and thought processes employed in coming up... View Details
- 03 May 2022
- Research & Ideas
Desperate for Talent? Consider Advancing Your Own Employees First
Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
sellers control important sources of information, including historic financial information. What do you think the seller has been doing, as it prepares for a sale? It might make itself look particularly good by accelerating sales,... View Details
Keywords: by Dina Gerdeman
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
modern-day sales management. The conversation has been edited for length and clarity: Kristen Senz: What shifts in sales should managers and executives be aware of right now? Frank Cespedes: Prospects are now online and offline throughout... View Details
Keywords: by Kristen Senz
- 10 Jul 2007
- What Do You Think?
How Much of Leadership Is About Control, Delegation, or Theater?
theater and control is required to make people feel comfortable when fundamental operating systems change ." Narendar Singh Raj Purohit adds that " when things are getting out of control someone... View Details
Keywords: by Jim Heskett
- 01 Sep 2006
- What Do You Think?
Are We Ready for Self-Management?
decision that invites initiative and not followership." But John Inman's comments suggested a concern that was more strongly voiced by others, when he commented that "if you are a command and control manager keep away from... View Details
Keywords: by James Heskett
- 18 Nov 2013
- Research & Ideas
Pulpit Bullies: Why Dominating Leaders Kill Teams
to ask questions and make comments. In reality, however, the speakers often do the opposite—dominating the time and not allowing for much discussion at all. "As professors we do this too," admits Gino. "It's very difficult when you think you have the... View Details
Keywords: by Michael Blanding
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
ability to rapidly and more deeply analyze huge databases. Understanding the potential and then deciding when the time is right to seize these transformative applications will be neither routine nor boring for the CEO or CIO. Grid... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 05 Mar 2012
- Research & Ideas
Is JC Penney’s Makeover the Future of Retailing?
challenge, Lal says. Pricing It Right Retail pricing is a high art, and Johnson is starting from scratch at Penney, replacing frequent sales—the company had 590 of them in 2011—with "Fair and Square everyday pricing." When outlining the... View Details
- 04 Dec 2019
- Book
Creating the Experimentation Organization
launched as new champion. Example of an experiment conducted by Booking.com; from Experimentation Works by Stefan Thomke. Discipline required In order for such an experiment to work, says Thomke, a company must be disciplined—having a testable hypothesis with a View Details
Keywords: by Michael Blanding
- 13 Apr 2016
- Research & Ideas
Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)
market need.” There were differences in how companies handled their founding stories, though. Virtually any startup goes through one or several iterations before hitting on the right product and the right... View Details
- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
like." Yet as car manufacturers, tech companies, and ride hailing services move forward with plans for deploying AVs, widespread deployment has been slow, primarily because AVs face a huge challenge: Many people are uneasy about relinquishing View Details
- 04 Feb 2010
- What Do You Think?
What’s the Best Way to Make Careful Decisions?
Summing Up What is the right mix between intuition and analysis? Several clear themes characterized responses to this month's column. Dominant among these was that the best way to reach a decision depends on a number of factors, including... View Details
Keywords: by James Heskett
- 24 Feb 2020
- Research & Ideas
The Hidden Vulnerabilities of Open Source Software
accounts were less likely to employ the same level of security measures (such as multifactor authentication) common among organizational accounts. According to the study, “changes to code under the control of these individual developer... View Details
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
Failure to get that pricing right inevitably leads to decline. You can see examples in businesses like ridesharing. The first player in the space was a company called Sidecar that never was able to figure out the View Details
Keywords: by Martha Lagace
- Research Summary
The Institutional Foundations of Lending: Indirect Regulation and State-Building
The Institutional Foundations of Lending: Indirect Regulation and State-Building makes two main theoretical contributions to the scholarship on credit markets and institutional development. First, the book demonstrates that opportunistic lenders can take... View Details
- 14 Dec 2020
- Research & Ideas
What Does December's Drug-Approval Dash Mean for COVID-19 Vaccines?
of Business Administration at Harvard Business School, finds that 19 percent of all drugs approved worldwide are reviewed in December, twice the percentage of a typical month. However, drugs passed before an informal “desk-clearing” deadline, such as View Details