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2023
Article

Probabilistically Robust Recourse: Navigating the Trade-offs between Costs and Robustness in Algorithmic Recourse

By: Martin Pawelczyk, Teresa Datta, Johannes van-den-Heuvel, Gjergji Kasneci and Himabindu Lakkaraju

As machine learning models are increasingly being employed to make consequential decisions in real-world settings, it becomes critical to ensure that individuals who are adversely impacted (e.g., loan denied) by the predictions of these models are provided with a means... View Details

Keywords: AI and Machine Learning; Decision Choices and Conditions; Mathematical Methods

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15 Apr 2013
Research & Ideas

Solving the Search vs. Display Advertising Quandary

advertising agency on how much money was spent and how the funds were allocated. In addition, he received data on how many consumers "converted" after clicking on search and display ads. Because a decision to open a bank account is... View Details

Keywords: by Michael Blanding; Advertising

01 Apr 2015
Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

faculty as a senior fellow to study health-care reform. Feeley, the Helen Shafer Fly Distinguished Professor of Anesthesiology at The University of Texas MD Anderson Cancer Center, is on a quest to make the payment process easier and,... View Details

Keywords: by Carmen Nobel; Health

October 2023
Case

JPMorgan Chase in Paris

By: Joseph L. Bower, Dante Roscini, Elena Corsi and Michael Norris

In 2019, Daniel Pinto, President and COO of JPMorgan Chase, has to make a recommendation to the bank’s Chairman and CEO, Jamie Dimon, about where to physically locate the bank’s European trading operations after Brexit takes effect in 2020. The decision-making process... View Details

Keywords: Change Management; Banks and Banking; Financial Markets; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Decisions; Banking Industry; Europe; European Union; France; United Kingdom; Paris

December 2004 (Revised February 2005)
Case

Exporting Spanish Olive Oil to the U.S. Market

By: Ray A. Goldberg, Hal Hogan and Miguel Angel Llano Irusta

Spain is the largest olive oil producer, yet it sells much of its product to Italy, where it is repackaged as Italian olive oil. The decision maker in the case wants to develop Spain as the olive oil leader not just in production but in quality and value added. He... View Details

Keywords: Plant-Based Agribusiness; Trade; Goods and Commodities; Demand and Consumers; Supply and Industry; Brands and Branding; Decisions; Customization and Personalization; Product Design; Product Development; Marketing Strategy; Product Marketing; Agriculture and Agribusiness Industry; Food and Beverage Industry; Spain; United States; Italy

05 Dec 2019
Blog Post

Addressing Unmet Needs in Health Care Using an MBA

No one can convey the impact of an MBA from Harvard Business School better than our alumni. And, when it comes to a career health care, there are a multitude of paths that one can choose. From care delivery and insurance to life sciences and entrepreneurship, the... View Details

17 Dec 2007
Research & Ideas

The Rise of Medical Tourism

the output or the input," explains Khanna. "Applying this idea to human health care sounds a bit crude, but the output is the patient, the input is the doctor. We used to move the input around, and make doctors go to new... View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

14 Feb 2023
News

When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career

28 Apr 2021
Blog Post

Alumni Spotlight: Cissy Chen (MBA 2019)

organization, and then wrote reports that our team would provide to the target company. Much of what I wrote about dealt with issues that are common in Asia, from a lack of governance that met global standards, human capital resource... View Details

02 Feb 2021
News

Harvard professor: 5 activities can increase your happiness fast, and they’re free

20 Oct 2021
News

Drive Innovation with Better Decision-Making

12 Mar 2024
Research & Ideas

Publish or Perish: What the Research Says About Productivity in Academia

publication outputs also works against tenured professors, who typically spend more time on longer lead-time projects, such as writing books or advising policymakers. The Harvard team looked instead at per-hour research output to test the... View Details

Keywords: by Ben Rand; Education

21 Mar 2022
Blog Post

The Impact of Career Coaching | When Mission Meets Passion

CPD interviewed Nancy M. Williams (MBA 1992) to share how she leveraged career coaching to make a career switch, launch a venture and find true fulfillment in her professional and personal endeavors. Tell us a little about yourself, your... View Details

April 2001 (Revised July 2001)
Case

Verge Software (A)

By: Dorothy A. Leonard and Elizabeth Kind

Scott Rozic, CEO of start-up Verge Software, has just told his board that he is taking the company in a totally new direction, moving from enterprise knowledge management software to Internet direct marketing. This case covers the start-up of the business, and Rozic's... View Details

Keywords: Venture Capital; Investment; Corporate Entrepreneurship; Business or Company Management; Business Strategy; Technological Innovation; Applications and Software; Management Teams; Governing and Advisory Boards; Business Startups; Decision Choices and Conditions; Product Development; Information Technology Industry; United States

15 Sep 2011
Research & Ideas

High Ambition Leadership

and physical assets, not creating social value." Higher-ambition leaders, as the authors call them, also make decisions about long-term relationships with all their stakeholders in mind. "Consider United... View Details

Keywords: by Martha Lagace

November 2012 (Revised July 2013)
Supplement

The Great East Japan Earthquake (B): Fast Retailing Group's Response

By: Hirotaka Takeuchi, Kenichi Nonomura, Dena Neuenschwander, Meghan Ricci, David Roth, Kate Schoch and Sergey Vartanov

A few hours after the earthquake hit on March 11, 2011, CEO Tadashi Yanai of Fast Retailing was eating sushi at a restaurant near his office. He was confident that his store managers would be able to decide for themselves the best action to take in the midst of this... View Details

Keywords: Japan; Earthquake; Fast Retailing Group; Decisions; Natural Disasters; Crisis Management; Retail Industry; Japan

14 Apr 2003
Research & Ideas

Pay-for-Performance Doesn’t Always Pay Off

pay-for-performance is an opportunity to make it more fair. They think they can outperform whatever pay they get; they usually assume they will benefit in terms of higher pay. In his working paper co-authored with Mark D. Cannon of... View Details

Keywords: by Martha Lagace

June 2018
Case

Forta Furniture: International Expansion

By: John A. Quelch and Karthik Easwar

The Forta Furniture case highlights the need to consider new market expansion to grow a firm. It demonstrates that simply doing what has always been done is not sustainable when other competitors enter the market with differentiated or potentially superior offerings.... View Details

Keywords: Market Entry and Exit; Global Range; Decision Making; Analysis; Cross-Cultural and Cross-Border Issues; Growth and Development Strategy; Brands and Branding; Expansion