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  • 2009
  • Chapter

Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition

By: Amy C. Edmondson, Kate Roloff and Lucy H. MacPhail
We review research on expertise diversity, psychological safety, team collaboration, and role identity to propose a model in which reciprocal affirmations of expertise identity among team members—a feature of the team environment that we conceptualize as a dimension of... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Learning; Knowledge Use and Leverage; Groups and Teams; Familiarity; Identity; Cooperation
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  • January 2008 (Revised March 2008)
  • Case

Glass Egg Digital Media

Glass Egg is an outsource games development firm in Vietnam. They are able to offer brand-name publishers-Microsoft EA, Atari-significant cost savings in the development of art assets for their video games. However, the firm's management find themselves at a point at... View Details
Keywords: Games, Gaming, and Gambling; Growth and Development Strategy; Marketing Strategy; Demand and Consumers; Product Development; Organizational Structure; Entertainment and Recreation Industry
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    Open Content, Linus' Law, and Neutral Point of View

    The diffusion of the Internet and digital technologies has enabled many organizations to use the open-content production model to produce and disseminate knowledge. While several prior studies have shown that the open-content production model can lead to... View Details
    • Web

    MBA 2023 Alumni Transition - Alumni

    difficulty with the HBS Intranet while logged in on your alumni account, please contact the Alumni Information Services office at 617.384.5977. Program Technology Services can only provide support for current MBA students. They do not... View Details
    • Web

    Philanthropy - Institute For Strategy And Competitiveness

    operate. Using philanthropy to enhance competitive context aligns social and economic goals and improves a company's long-term business prospects. Addressing context enables a company not only to give money but also leverage its capabilities and relationships in View Details
    • Web

    Faculty - Creating Emerging Markets

    goods , decision support , operations management , supply chain , supply chain management Interviews Prithvi Raj Singh Oberoi Meg Rithmire James E. Robison Professor of Business Administration Research Interests : economic development ,... View Details
    • 05 Dec 2023

    HBS Global Voices: International Student Insights

    triumphs, and unique perspectives. If you aspire to be a leader who makes a difference in the world, this event promises to equip you with the knowledge, inspiration, and support needed to embark on your own transformative journey from... View Details
    • Web

    Online Entrepreneurship & Innovation Courses | HBS Online

    that support you wherever life takes you next. Learn More about the HBS Online Learning Model HBS Online vs. Other Top Business Schools with Online, Asynchronous Courses HBS Online HBSO Others Considered more impactful than other online... View Details
    • Web

    2.1.3 Classroom Recording, Photography & Social Media - MBA

    general, HBS MBA class sessions are not recorded, although authorization for class recordings may be made by the HBS Disability Coordinator to support necessary accommodations for a documented disability (for questions about such... View Details
    • 01 Oct 2021
    • Research & Ideas

    Dying to Lead: How Reaching the Top Can Kill You Sooner

    living more balanced lives, with stronger social ties and support systems. And researchers are looking into other ways of easing work-generated stress, Nicholas says. Additional research is needed to determine the degree and impact of... View Details
    Keywords: by Jay Fitzgerald
    • 01 Sep 2023
    • News

    Global Outposts Expand HBS’s Intellectual Footprint

    studies that highlight the opportunities and challenges facing business leaders and managers around the world, the School relies on the expertise and connections of staff members at HBS’s 18 global research outposts in 16 countries. Under the umbrella of the Global... View Details
    Keywords: Jennifer Gillespie
    • 29 Oct 2020
    • Blog Post

    Delving Deeper into Development with the MBA/MPA-ID Program – a Q+A with Zainab Raji (MBA/MPA-ID 2022)

    macro shocks occurred. I discovered a pathway to economic development in management consulting after learning about the huge impact that strategy advisory firms in Africa had helped create. I transitioned to McKinsey after successful rounds of interviews. At McKinsey,... View Details
    • Web

    6 Steps to Building a Better Workplace for Black Employees - Recruiting

    Insights & Advice 16 Oct 2019 6 Steps to Building a Better Workplace for Black Employees Dina Gerdeman Author HBS Team tag All Industries All Locations Diversity, Inclusion, & Belonging Recruiting Advice Recruiting Strategies To support... View Details
    • 2024
    • Article

    Beyond the 510(k): The Regulation of Novel Moderate-Risk Medical Devices, Intellectual Property Considerations, and Innovation Incentives in the FDA’s De Novo Pathway

    By: Mateo Aboy, Cristina Crespo and Ariel Stern
    Moderate-risk medical devices constitute 99% of those that have been regulated by the U.S. Food and Drug Administration (FDA) since it gained authority to regulate medical technology nearly five decades ago. This article presents an analysis of the interaction between... View Details
    Keywords: Governing Rules, Regulations, and Reforms; Health Care and Treatment; Technology Adoption; Technological Innovation; Safety; Medical Devices and Supplies Industry; United States
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    • 2023
    • Working Paper

    Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services

    By: Natalie Epstein, Santiago Gallino and Antonio Moreno
    Communication channels are often used to improve customer satisfaction and behavior. This paper studies how they can be used to enhance operational performance.
    We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details
    Keywords: Customer Satisfaction; Consumer Behavior; Logistics; Communication
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    • Winter 2016
    • Article

    Analytics for an Online Retailer: Demand Forecasting and Price Optimization

    By: Kris J. Ferreira, Bin Hong Alex Lee and David Simchi-Levi
    We present our work with an online retailer, Rue La La, as an example of how a retailer can use its wealth of data to optimize pricing decisions on a daily basis. Rue La La is in the online fashion sample sales industry, where they offer extremely limited-time... View Details
    Keywords: Internet and the Web; Price; Forecasting and Prediction; Revenue; Sales; Retail Industry
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    • September 2013
    • Article

    Great Leaders Who Make the Mix Work

    By: Boris Groysberg and Katherine Connolly
    Business leaders send a powerful message when they make a commitment to diversity that goes beyond rhetoric. But what motivates them to do so, and how do they actually create inclusive cultures? To find out, the authors interviewed 24 CEOs whose firms were known for... View Details
    Keywords: Leadership Development; Working Conditions; Leading Change; Management Practices and Processes; Organizational Culture; Diversity; Gender
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    • Web

    Wyss House | About

    Programs, Wyss House (formerly Sherman Hall) was renovated in 2006 and rededicated to honor a visionary entrepreneur and generous supporter of Harvard University and higher education. The three-story Georgian Revival–style, stucco... View Details
    • Web

    The New Role for Government & NGOs - Institute For Strategy And Competitiveness

    For example, the Kenyan government modified banking regulations, which supported the launch and expansion of a revolutionary mobile phone-based money transfer and loan service for low income people. While the right kind of government... View Details
    • Web

    Canadian Fellowship - MBA

    any other HBS Fellowship that may apply. Named in honor of the former dean of Harvard Business School, a native of British Columbia, this Fellowship is funded by the generous support of several Canadian alumni to attract high-potential... View Details