Business and Environment Initiative - Publications - Faculty & Research

04 May 2007
What Do You Think?

How Do Managers Think?

was a suggestion that while managers might have little to learn from doctors about thinking, there might be more important implications for managers in the ways that doctors are trained. Many similarities were observed between the thinking of medical View Details

Keywords: by Jim Heskett

27 May 2008
Sharpening Your Skills

Sharpening Your Skills: Thinking About Global

balkanized bureaucracy, and deteriorating market share, financial performance, and stock price. There are five characteristics that all top global brands have in common. How Should I Think About Strategy In... View Details

01 Jul 2002
Research & Ideas

What it Takes to Lead Through Turmoil

When managers need help leading through turbulent times, Harvard Business School professor Rosabeth Moss Kanter suggests taking wisdom from the sayings of that expert on confusion, Yogi Berra. "When you come to a fork in the... View Details

Keywords: by Sean Silverthorne

20 Mar 2019
Research & Ideas

Gender-Diverse Companies Thrive Only Where Diversity is Embraced

question to Harvard Business School Assistant Professor Letian Zhang, who studies organizational theory and strategy with a focus on social inequalities and status hierarchies.... View Details

Keywords: by Sean Silverthorne

12 Oct 1999
Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

hitting best-seller lists lately, and conferences on spirituality and business have been springing up all over the United States and Canada. Web... View Details

Keywords: by Marguerite Rigoglioso

15 Apr 2013
Research & Ideas

Solving the Search vs. Display Advertising Quandary

these investments motivated consumers to plunk down their credit cards or fill out an application for a service. That's why the Internet has been such a godsend to companies, says Sunil Gupta, the Edward W. Carter Professor of Business... View Details

Keywords: by Michael Blanding; Advertising

19 Aug 2013
Research & Ideas

Studying How Income Inequality Shapes Behavior

Business Administration at Harvard Business School, where he teaches in the Business, Government and the International Economy unit. "It's striking how much work has gone... View Details

Keywords: by Michael Blanding

16 May 2016
HBS Case

Food Safety Economics: The Cost of a Sick Customer

when more than 50 people in 11 states were sickened by an initial E. coli outbreak. “Do those smaller local organic growers have the experience, resources, and commitment to test their products for various... View Details

Keywords: by Dina Gerdeman; Food & Beverage

21 Jan 2013
Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

and to show up at interviews when invited. The government deliberately hired candidates from each group. It's too soon to gauge which group will yield the best performers, since the candidates have just started working. But the View Details

Keywords: by Carmen Nobel

05 Oct 2016
Research & Ideas

Why Don't More People Get Flu Shots at Work?

professor in Harvard Business School’s Negotiation, Organizations & Markets Unit. Beshears is an expert in behavioral economics, which uses insights from psychology and economics to explain individual... View Details

Keywords: by Roberta Holland; Health

28 Oct 2013
Research & Ideas

Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World

initial choice, for themselves and their organizations, among broad, flexible, open-ended directions. This initial direction will evolve, sometimes dramatically, in response to... View Details

Keywords: by Joseph L. Badaracco

02 Mar 2015
Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

both online and in-store, which can reduce stores' ability to upsell, make complementary sales (recall the Best Buy example), and make impulse sales (think candy at the checkout), resulting in smaller... View Details

Keywords: Re: Rajiv Lal; Retail

01 Feb 2022
What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

(iStockphoto/Mladen Zivkovic) Several years ago, my spouse and I turned to concierge medicine. We no longer wanted to deal with a US health care system that often provides basically anonymous, production line diagnosis View Details

Keywords: by James Heskett

08 Jan 2001
What Do You Think?

Have We Extended the Boundaries of the Firm Too Far?

with the action. Where both are high, he suggests "insourcing." Where both are low, outsourcing is the answer. Where ability is high and strategic risk low, an effort to establish a separate View Details

Keywords: by James Heskett

12 Jan 2018
Cold Call Podcast

Leadership Lessons from a Young Martin Luther King, Jr.

writes about extensively, including numerous books, articles, and business cases. He's also the former chairman and chief executive officer of Medtronic, View Details

25 Jul 2005
Research & Ideas

An Organization Your Customers Understand

the role of organization in regard to a business unit's success, or in the choice of which structure to use, is intertwined with a large number of other important factors. These include the strategy of the business, the quality of its... View Details

Keywords: by Robert Simons

28 Feb 2005
Research & Ideas

How to Harness Auction Fever

Want to create a high-profit auction? One strategy is to create "auction fever" around your sale by generating lots of hype, having strict rather than flexible deadlines at the end of auctions, and making sure winners View Details

Keywords: by Manda Salls; Web Services; Technology

16 Apr 2001
Research & Ideas

Depression or Euphoria? Navigating the Market’s Mood Swings

Securities Corp., Camp Dresser & McKee Inc., Landmark Communications, and the Baupost Group, Inc., said when he initially came to HBS to research and teach on the field of... View Details

Keywords: by Carrie Levine

28 Jul 2016
Op-Ed

Where is TripAdvisor for Doctors?

important and complex decisions of their lives. Related Reading: How Consumers and Businesses are Reshaping Public Health Can Consumers be Trusted with Their Own Health Care?... View Details

Keywords: by John A. Quelch; Health

03 Dec 2012
HBS Case

HBS Cases: Against the Grain

activism and unwillingness to compromise, however, makes him a divisive character among business leaders who share his principles but question the ultimate effectiveness of his approach. Is it in their... View Details

Keywords: by Martha Lagace; Food & Beverage

Publications