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Show Results For
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All HBS Web
(4,258)
- People (13)
- News (878)
- Research (2,456)
- Events (10)
- Multimedia (6)
- Faculty Publications (1,398)
- 01 Dec 2000
- News
HBS Alumni Association Board of Directors: President's Report
alumni who are working to make a successful transition. The second program, Strengthening Your Role as a Nonprofit Board Leader, was available to all returning classes, and we believe it could become de rigueur for our graduates who are assuming major View Details
- April 2008
- Exercise
Exercise: Customer-Operator Letter Writing
By: Frances X. Frei
The exercise involves having students write letters to an organization of their choice describing their operating experience at a detailed level. The companies' responses are paired with the students' letters and the entire collection is made available to the class....
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Keywords:
Customer Relationship Management;
Customer Satisfaction;
Customer Value and Value Chain;
Knowledge Sharing;
Knowledge Use and Leverage;
Performance Improvement
Frei, Frances X. "Exercise: Customer-Operator Letter Writing." Harvard Business School Exercise 608-126, April 2008.
- December 2006 (Revised October 2016)
- Case
eClinicalWorks: The Paths to Growth
By: Robert F. Higgins and Mark Rennella
In January 2006, eClinicalWorks (eCW) had an acquisition opportunity that could fundamentally change the way they had done business since the inception of the company in 1999. eClinicalWorks was a privately run business in the healthcare information technology field...
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Keywords:
Young Companies;
Strategic Revelation;
Strategy And Execution;
Strategy Development;
Strategy And Leadership;
Financing Strategy;
Financing Risk;
Financing;
Expansion;
Business Growth and Maturation;
Organizational Culture;
Financing and Loans;
Customer Focus and Relationships;
Acquisition;
Growth and Development Strategy;
Information Technology Industry;
Health Industry;
Massachusetts
Higgins, Robert F., and Mark Rennella. "eClinicalWorks: The Paths to Growth." Harvard Business School Case 807-025, December 2006. (Revised October 2016.)
- 01 Jun 2000
- News
Books
today's top executives must build organizations in which the new can constructively displace the old and where talented employees are encouraged to help formulate company strategy. "Successful e-leaders focus on two things: a new approach...
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- 21 Oct 2021
- News
DraftKings Backs New VC Firm
Photo courtesy Drive By DraftKings A recent article in the Boston Globe reported that the venture capital firm Drive by DraftKings, led by Meredith McPherron (MBA 1993), had raised its first venture fund. Called Drive by DraftKings, McPherron tells the newspaper that...
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- 01 Jun 2010
- News
The Art and Science of Teaching
Doug Lemov (MBA ’04), a charter-schools consultant and managing director of True North Public Schools, a network of schools in upstate New York, is a former teacher, principal, and charter-school founder. After years of trying to analyze...
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- 01 Dec 2019
- News
Regional Alumni Events Address Climate Change
Kyung-Ah Park (MBA 1998), managing director and head of Environmental Markets at Goldman Sachs, who will be meeting with members of the investment team at her company. Grant says the gathering “was useful in helping me to develop a...
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Keywords:
Jen Myers
- 13 Nov 2020
- News
Expanding Summer Fellowships to Support Students
market. “Many summer internships were canceled,” explains Kristen Fitzpatrick (MBA 2003), managing director of HBS’s Career & Professional Development (CPD). “Graduating students who already had job offers saw their start dates delayed,...
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- 01 Feb 1997
- News
OPM Celebrates 21st Anniversary at Gala Florida Reunion
Florida's Walt Disney World®, this year marking 25 years of extraordinary entrepreneurial success, was the venue for the celebration of the 21st anniversary of Harvard Business School's Owner/President Management Program (OPM). Under the...
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- 02 Sep 2002
- Research & Ideas
Foreign Multinationals in the U.S.: A Rocky Road
co-edited with Lina Gálvez-Muñoz, a scholar and lecturer at the University of Reading and University of Seville. The essays in their book, entitled Foreign Multinationals in the United States: Management and Performance, describe the...
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Keywords:
by Sarah Jane Johnston & Martha Lagace
- Profile
Curt Willener
management Curt's summer internship will take him to Greensboro, North Carolina where he will take part in Danaher's General Management Leadership Development Program. "The general View Details
- Web
Vasilis Theodorou Archives | Social Enterprise
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Sophy Wang Archives | Social Enterprise
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Sana Mojarradi Archives | Social Enterprise
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Ketty Lie Archives | Social Enterprise
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