Learning From Failure - Publications - Faculty & Research

29 May 2001
Research & Ideas

Race Does Matter in Mentoring

track, influential mentors were investing in them as if they were, which helped prevent them from either ratcheting down their performance or simply leaving the organization. This is not to say that the minorities in the study who became... View Details

Keywords: by David A. Thomas

17 Mar 2011
Research & Ideas

Harvard Business School Faculty Comment on Crisis in Japan

companies tend to look out for the welfare of their employees in such an effective fashion. The impact of this at the national level can be seen from the Japanese people's response to previous crises, including the earthquake in Kobe in... View Details

Keywords: Re: Multiple Faculty

01 Apr 2019
What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

the United States, which provides the foundation for much of the world’s monetary policy, is exempt from the gravity-like nature of traditional economics in which, as GOlsen said, “Countries can run deficits until they run out of willing... View Details

Keywords: by James Heskett

03 Feb 2014
Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

network, but pay only for those ads that entice a consumer to make a purchase. (This setup is different from other online advertising such as banner ads, where the seller pays for the placement when the consumer sees the ad, regardless if... View Details

Keywords: by Kim Girard; Advertising; Publishing

21 Jul 2008
Research & Ideas

Solving the Marketing Resources Allocation Puzzle

direct channel sales. I also have been rethinking what can be learned from some old models of individual choice behavior. This is a long-run project, but I think that my work will lead to new models that... View Details

Keywords: by Sean Silverthorne

05 Aug 2010
What Do You Think?

What Is Customer Opinion Good For?

products arise from strong insight, gut feel and imagination. Bad ideas, lousy products or services can be avoided by serious market research." Andy Robin pointed out that in the semiconductor business "one still had to spend a lot of... View Details

Keywords: by Jim Heskett; Technology

16 Apr 2001
Research & Ideas

Angels Face the Innovator’s Dilemma

fast growth. "This is not an indictment of them," Christensen emphasized. "This is an absolutely normal progression of economic institutions as they become successful." In his remarks, Christensen shared his views on how the lessons he's gleaned... View Details

Keywords: by Martha Lagace; Financial Services

08 Sep 2009
Research & Ideas

The Height Tax, and Other New Ways to Think about Taxation

reforms seem unlikely, but we are missing a large opportunity by avoiding them. In general, I hesitate to pass judgment on our tax system as a whole. My intuition is that tax theorists have as much or more to learn View Details

Keywords: by Martha Lagace

01 Oct 2008
Research & Ideas

How Much Time Should CEOs Devote to Customers?

versus the inside. Marketing expertise depends on customer insights. These insights cannot be gleaned from looking at market research data on a computer screen. Just like politics, all marketing is retail. The customer votes every day at... View Details

Keywords: by John Quelch

17 Jan 2017
Research & Ideas

Can China Maintain Its Economic Power?

and downtown Beijing, and during the trip we saw maybe one other car every five minutes or so.” Fast-forward 37 years, and that same roadway is 10-lanes wide and jammed with traffic from 7:00 in the morning until 9:00 at night. During... View Details

Keywords: by Deborah Blagg

12 Mar 2013
First Look

First Look: March 12

learn some lessons from the limited success of current approaches to design their strategy in this exciting area. Do You Really Want to Be an eBay? Authors:Hagiu, Andrei, and Julian Wright... View Details

Keywords: Sean Silverthorne

20 Apr 2010
First Look

First Look: April 20

Working Papers Commodity Chains: What Can We Learn from a Business History of the Rubber Chain? (1870-1910) Author: Felipe Tâmega Fernandes Abstract The literature on the rubber boom applied a dependendist... View Details

Keywords: Martha Lagace

04 May 2016
What Do You Think?

What Does Boaty McBoatface Tell Us About Brand Control on the Internet?

on the name in the interest of creating public support for research were advanced. Far from being concerned about the loss of NERC control over the naming process, the majority of those commenting positively on the name saw it as a result... View Details

Keywords: by James Heskett; Advertising

10 Mar 2015
Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

The new book Retail Revolution: Will Your Brick-and-Mortar Store Survive? lays out the thesis that traditional store-front retailing is at an inflection point, under tremendous pressure from ecommerce and the changing wants and needs of a... View Details

Keywords: by Sean Silverthorne; Retail

22 Jun 2021
Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

pandemic has motivated and facilitated lift outs in two key ways: Market volatility has motivated searches. Market agitation at any level, from firm to industry to global, can motivate people to browse job ads and take or make that first... View Details

Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel

12 Aug 2002
Op-Ed

Using Big Business to Fight Poverty

will require a new institution that can harness the capabilities of global corporations and, helped by loans from development agencies, directly attack the root causes of poverty. The need for corporate involvement in the fight against... View Details

Keywords: by George C. Lodge

24 Jun 2014
First Look

First Look: June 24

this father-son team learned in their 20 years of doing business in China? Would ASC make the transition from being a family-run business to a part of Suntory Holdings and still thrive? Could ASC under its... View Details

Keywords: Sean Silverthorne

19 Jul 2011
Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

fulfill its independent fiduciary responsibilities in overseeing this global organization? While there is a temptation to pile on, I would prefer to comment on what can be learned from this situation. This... View Details

Keywords: by Staff; Journalism & News; Publishing

08 May 2013
Research & Ideas

A Company’s Evolving View of Gender Equity

gender and work, the paper, An Outside- Inside Internalization of Shifting Gender Logics in Professional Work, identifies cycles of organizational analysis and resulting actions sparked by transformations in societal beliefs and practices View Details

Keywords: by Martha Lagace; Accounting

03 May 2004
Research & Ideas

Business History around the World

agenda of the discipline. Q: How does this new work differ from your previous research on multinationals? A: This new book reflects my longstanding interest in the diversity of the business past. Much of my own research has been concerned... View Details

Keywords: by Cynthia Churchwell

Publications