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  • April 2010
  • Case

A Giant Among Women

By: Willy C. Shih, Ethan S Bernstein, Maly Hout Bernstein, Jyun-Cheng Wang and Yi-Ling Wei
Few CEOs successfully manage the evolution of their companies from OEM outsourcer to branded manufacturer to expert consumer marketer as well as Tony Lo, CEO of Giant Manufacturing Co. Ltd., now the largest bicycle manufacturer in the world. In the mid-1980s, Giant... View Details
Keywords: Consumer Behavior; Customer Focus and Relationships; Global Strategy; Gender; Customer Satisfaction; Product Development; Bicycle Industry; Taiwan
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  • October 2001 (Revised November 2001)
  • Background Note

Running and Growing the Small Company: Course Overview

Addresses challenges facing managers, presidents, and owners in generating and sustaining superior performance, especially as a company broadens its mix of goods and services, increases the volume of its sales, and enlarges the size of its workforce. The critical... View Details
Keywords: Business or Company Management; Talent and Talent Management
Related
  • Web

The Canton Trade and The Hong Merchants System - A Chronicle of the China Trade

Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business... View Details
  • Program

OPM Renew

Summary Whether you attended the Owner/President Management (OPM) program at Harvard Business School last year or many years ago, the excitement of learning and growing at HBS—and collaborating and networking with other entrepreneurial... View Details
  • 12 Mar 2024

Entrepreneurial Insights: 20 Minutes with an HBS Founder

Wondering how an MBA can help with your professional growth? Learn from HBS alumna, Ellen DaSilva (MBA 2017), how HBS helps prepare you for a career in entrepreneurship. View Details
  • 17 Nov 2023

Entrepreneurial Insights: 20 Minutes with an HBS Founder

Wondering how an MBA can help with your professional growth? Learn from HBS alumnus, Brandon Tseng (MBA 2017), how HBS helps prepare you for a career in entrepreneurship. View Details
  • May 2021
  • Simulation

Customer Compatibility Exercise Application

By: Ryan W. Buell
Customers impose considerable variability on the operating systems of service organizations. They show up when they wish (arrival variability), they ask for different things (request variability), they vary in their willingness and ability to help themselves (effort... View Details
Keywords: Customer Compatibility; Customer Relationship Management; Strategy; Service Operations; Service Delivery; Performance Efficiency; Analysis; Consumer Behavior; Analytics and Data Science
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  • 2017
  • Book

Entering StartUpLand: An Essential Guide to Finding the Right Job

By: Jeffrey J. Bussgang
Many professionals aspire to work for startups. Executives from large companies view them as models to help them adapt to today's dynamic innovation economy, while freshly minted MBAs see magic in founding something new. Yes, startups look magical, but they can also be... View Details
Keywords: Business Startups; Managerial Roles; Job Search
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  • March 2004
  • Case

L.L. Bean: A Search for Growth

By: Rajiv Lal, Walter J. Salmon and James Weber
In mid-2003, CEO Chris McCormick felt L.L. Bean was in a good position to begin to grow again. For nearly 90 years, the company sold clothing and gear for outdoor enthusiasts through its catalogs and a single retail store in Freeport, Maine. In the three decades prior... View Details
Keywords: Business History; Restructuring; Growth and Development Strategy; Cost Management; Sales; Performance Improvement; Diversification; Distribution Channels; Resignation and Termination; Retail Industry; Web Services Industry
Related
  • 13 Oct 2006
  • Working Paper Summaries

Coerced Confessions: Self-Policing in the Shadow of the Regulator

Keywords: by Jodi L. Short & Michael W. Toffel

    The Discipline of Business Experimentation

    The data you already have can't tell you how customers will react to innovations. To discover if a truly novel concept will succeed, you must subject it to a rigorous experiment. In most companies, tests do not adhere to scientific and statistical principles. As... View Details
    • 18 Apr 2023
    • Research & Ideas

    The Best Person to Lead Your Company Doesn't Work There—Yet

    are external hires, and roughly two-thirds are “complete outsiders,” finds a recent working paper by Paul Gompers, the Eugene Holman Professor of Business Administration at Harvard Business School. In contrast, one recent analysis found that 72 percent of S&P 500... View Details
    Keywords: by Rachel Layne; Financial Services
    • 20 Nov 2017
    • Blog Post

    A Summer Internship with the International Rescue Committee

    In November of 2015 I sat in the upper deck of Faneuil Hall in Boston, looking on as300 people from 80 countries congregated to take their oath as the newest crop of US citizens. Among them was my girlfriend, now fiancé, who had navigated... View Details
    Keywords: Nonprofit / Government
    • Web

    Hidden Workers, Untapped Talent - Managing the Future of Work

    retirement—limit their hours. By learning about and accommodating the needs of these workers, firms can encourage part-time employees to take on more hours—helping ease the talent shortage and raise productivity. Read the report Hidden... View Details
    • Teaching Interest

    Overview

    By: Jeffrey J. Bussgang

    Launching Technology Ventures
    Launching Technology Ventures (LTV) is designed for students who are actively working on their own startups or who will work at early-stage startups. The course material is, in particular, focused on new businesses in the... View Details

    • 07 Jul 2011
    • What Do You Think?

    So We Adapt. What’s the Downside?

    case. The prescription appears simple: "First, seek out new ideas and try new things; second, when trying something new, do it on a scale where failure is survivable; third, seek out feedback and learn... View Details
    Keywords: by Jim Heskett
    • Web

    Bankruptcy | Baker Library | Bloomberg Center | Harvard Business School

    22, 2008. Barclays Group Archives. View as PDF Barclays Group. Press Release, September 22, 2008. Barclays Group Archives. View as PDF In the mortgage securitization process, a borrower takes out a loan from a lending institution. The... View Details
    • 02 Jun 2022
    • Research & Ideas

    Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

    webinars and virtual reunion sessions on the topic, and recently released From Strength to Strength: Finding Success, Happiness, and Deep Purpose in the Second Half of Life. “I’m simply eating my own cooking,” says Brooks, who also... View Details
    Keywords: by Dan Morrell
    • Portrait Project

    Emma Beck

    When I was a kid, my mom showed me how to dissect owl pellets and make art out of foraged bird nests and pebbles. Transforming nature, she was a magician of sorts – or so it seemed to me at the time. But as I grew up, I came to learn that... View Details
    • Web

    Baker Library Services - Alumni

    resources . Visit Baker for Alumni to learn more about how we can support you. From the Career Blog Use Baker Library to Build a Target List 18 FEB 2021 Read the Full Post View Details