Support - Publications - Faculty & Research

September–October 2013
Article

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats

The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details

Keywords: Job Cuts and Outsourcing; Medical Specialties; Health Care and Treatment; Customer Focus and Relationships; Learning; Customer Satisfaction; Health Industry

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2011
Working Paper

From Single Deals to Negotiation Campaigns

By: David A Lax and James K. Sebenius

Negotiation scholars typically take the individual deal, or a few linked deals, as the unit of analysis. While analyzing one deal requires a familiar conceptual framework, doing the same for a broader "negotiation campaign" calls for a different focus and set of... View Details

Keywords: Negotiation Deal; Framework; Business Subsidiaries; Agreements and Arrangements; Mergers and Acquisitions; Information Management; Finance; Business and Shareholder Relations; Corporate Governance; Business and Government Relations; Governing Rules, Regulations, and Reforms; Cross-Cultural and Cross-Border Issues

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TeachingInterests

The Business of Entertainment, Media, and Sports (MBA)

By: Anita Elberse

This second-year MBA course is primarily designed for students pursuing a career in the entertainment, media and sports sectors -- including film, television, music, publishing, video games, the performing arts, sports, fashion, and advertising -- or who plan to work... View Details

The Challenge of Maintaining Passion for Work over Time: A Daily Perspective on Passion and Emotional Exhaustion

Passion for work is highly coveted, but many employees report struggling to maintain their passion over time. In the current research, we explain the challenge of pursuing passion by conceptualizing passion as an attribute with temporal variation. Viewed through... View Details

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Founder - Entrepreneurship

on current trends in entrepreneurship (AI, Web 3, VC, etc.) Learn about HBS resources to support your journey: Entrepreneurship Day Rock and i-lab Newsletters Startup Bootcamp info session New Venture Competition Kickoff Rock Summer... View Details

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Baker Library / Bloomberg Center | About

was also created to discourage students from climbing over the grille after the library closed for the evening. Funds for the interpretive exhibition of this artifact were given by Jed Bullard (MBA 1975), a longtime supporter of and... View Details

21 Mar 2024
Blog Post

SVMP Gave Me the Courage to Fail

try because the program emphasized taking risks while learning and growing from the results. I was ultimately chosen to represent Section A and was once again terrified about finding the “right” words to articulate the experience in a way that felt authentic to me and... View Details

01 Dec 2023
News

Case Study: Staking a Claim

where to focus their distribution energies between these three channels. Terry wonders whether they should focus on one or two of those streams, or if there’s a way to think more holistically about how they could support one another. The... View Details

Keywords: Jen McFarland Flint; Insurance Carriers and Related Activities; Finance

16 May 2023
Blog Post

Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 2)

true to myself and encourage others to stay true to themselves. We should accept who we are and make joint efforts to build Asian representation and supportive communities. My generation might not have a super strong and confident Asian... View Details

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Becoming an Entrepreneur - Alumni

your funding decisions on your future. Personal support Exploring and resolving all the above issues can be an exhausting and even lonely process. Take care of yourself by taking pains to create and sustain a network of support, including... View Details

19 Mar 2014
Research & Ideas

A Brand Manager’s Guide to Losing Control

sports some 80 million likes. Nutella has 23 million on its Facebook page. If fan communities feel supported by their brand, they are that much more likely to come to its defense when attacked. "Your best defense against the haters... View Details

Keywords: by Carmen Nobel; Advertising

24 May 2018
Research & Ideas

Distance Still Matters in Business, Despite the Internet

locations differ in their ability to support the frontier, but also due to standard agglomeration. Different industries use different aspects of the internet, and industries tend to agglomerate in some locations and not others. The... View Details

Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology

01 Jun 2023
News

Bridging the ESG Data Gap

Megan Murday The idea for a digital platform to help venture capitalists calculate, benchmark, and improve portfolio ESG performance crystallized while Megan Murday (MBA 2021) was studying at HBS. Now the CEO of the software startup Metric, she says that “investors... View Details

Keywords: Deborah Blagg

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

to the specific content of their cultures, shaping them to inculcate specific behaviors relevant to strategic execution. Eager to support goals like innovation, quality, growth, and excellence in customer service, companies like Southwest... View Details

Keywords: by Ranjay Gulati

15 Aug 2022
Book

University of the Future: Finding the Next World Leaders in Higher Ed

universities. It is an ongoing tragedy when even the states most historically supportive of public higher education, such as California and Michigan, fail to reinvest in their extraordinary flagship institutions. As the New York Times... View Details

Keywords: by Dina Gerdeman; Education

14 Jul 2023
Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

Patrick will focus on product and research development at Raia Health with the goal of using AI-driven supported care to reduce patient-related symptom load and improve treatment completion for anti-cancer medications. Patrick earned a... View Details

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Leadership - Health Care

that support faculty research and teaching, educational programs within the MBA and Executive Education curriculum and career support programs, and alumni outreach and engagement. She has spent her career... View Details

05 Jun 2020
Research & Ideas

How Anchor Investors Help Impact Funds Succeed

the experience of development and fundraising professionals in the impact investing space—that anchor investors are motivated by the ability to catalyze additional change by supporting fund managers early in their fund raise, often... View Details

Keywords: by Sean Silverthorne; Financial Services

01 Jun 2023
News

An Engine of Innovation

supported more than 3,700 ventures with founders from some 150 countries who have raised over $5 billion in capital. While six of the companies have achieved unicorn status, that is not the only measure of success, as Harvard Innovation... View Details

Keywords: Jennifer Gillespie

19 Nov 2013
First Look

First Look: November 19

this "operational transparency" in government services-seeing the work that government is doing-expressed more positive attitudes toward government and greater support for maintaining or expanding the scale of government... View Details

Keywords: Sean Silverthorne

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