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Show Results For
- All HBS Web
(5,027)
- People (10)
- News (1,144)
- Research (2,977)
- Events (30)
- Multimedia (17)
- Faculty Publications (1,433)
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- 02 Aug 2004
- What Do You Think?
For Greater Transparency, Is Section 404 an Effective Response?
that Section 404 may actually have far less value than its cost. In Stephen Thomas's opinion, "... the new, exaggerated internal controls can make a company ... more risk-averse... And in aggregate it creates new risk to the U.S.... View Details
Keywords: by James Heskett
- 04 Oct 2007
- What Do You Think?
Has Managerial Capitalism Peaked?
better. Be it mutual funds or hedge funds, these so-called owners have virtually no emotional investment in the companies (they own)." B. D. Majuqwana comments that "the biggest drawback for PE is that it does not aim to create View Details
Keywords: by Jim Heskett
- 06 Sep 2004
- What Do You Think?
How Do We Prepare for a World Without Cheap Oil?
production of so-called "cheap oil," the most easily accessible of the world's carbon energy resources. These events are concurrent with new demands for oil, especially by the rapidly-expanding economies of Asia. All of this... View Details
Keywords: by James Heskett
- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
destination in advance. Whether you're designing a new product, running a business in volatile conditions, operating a process that might encounter unforeseen inputs, or just trying to figure out what to do with your life, the journey... View Details
Keywords: by Rob Austin & Lee Devin
- 23 Feb 2004
- Research & Ideas
It’s Back to Business-Basics for Nonprofits
of The Bridgespan Group, a not-for-profit strategic consulting firm dedicated to nonprofits. Bradach spoke to an audience at Harvard Business School on January 21, 2004 as part of the Social Enterprise Faculty Seminar Series. Today's... View Details
Keywords: by Manda Salls
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
what the human body needs physically and mentally to respond to these challenges. Think of these as your new toolkit for high performance in a business world turned upside down. Let’s start with some executives’ comments from the survey,... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 26 Jul 2006
- Research & Ideas
The Strategic Way to Go to Market
channel stewards? A: Channel stewardship is a brand new concept. Bits and pieces have been practiced in the past, but we have pulled it all together and added some new ones. It would be hard to identify any... View Details
Keywords: by Sean Silverthorne
- 09 Jul 2024
- Research & Ideas
Chance Encounters: What's at Stake in Return-to-Office Decisions
requiring folks to come back. I’ve been talking to the largest technology firms about this: They’ve created task forces to think about how they want to bring people back to the office, when, and why. Based on my own research, especially... View Details
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
creation, interpretation, and enforcement of rules. To elaborate, the model rests on five conceptual pillars: 1. Business strategy as game playing. In the new lexicon of business strategy, companies participate in ongoing games in which... View Details
- 21 Mar 2016
- Lessons from the Classroom
When Your Classmate is an NBA Superstar (or Fashion Model, or Movie Actress)
Harvard Business School’s Executive Education program: the Business of Entertainment, Media, and Sports. “The creative talent brings a unique perspective they have insights that no one else has” Big-name celebrities, including Miami Heat player Dwyane Wade, View Details
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
credit analysts exhibit a sizable partisan gap in their economic outlook, with roughly two-thirds the size of the gap observed among households. This bias affects analysts’ decision to upgrade or downgrade corporate credit ratings, directly affecting the cost of... View Details
Keywords: by Rachel Layne
- 18 Jun 2014
- Research & Ideas
Book Excerpt: ‘Collective Genius’
book excerpt Leading Innovation From Collective Genius: The Art of Practice of Leading Innovation By Linda A. Hill, Greg Brandeau, Emily Truelove and Kent Linebeck Though each of our leaders and their firms differed in key ways, all... View Details
- 19 Dec 2005
- Research & Ideas
The Regional Slice of Your Global Strategy
the United States as part of its own self-contained region. Regional strategies can take a long time to implement. Leading-edge companies are starting to grapple with these definitional issues. For example, firms in sectors as diverse as... View Details
Keywords: by Pankaj Ghemawat
- 05 Dec 2012
- What Do You Think?
Should Managers Bother Listening to Predictions?
with serious consequences to firms and society in general. Annemarie Scholberlev quoted John Kenneth Galbraith, who reminded us of a cause of poor predictions when he said " those employed or self-employed who tell of the future do... View Details
Keywords: by James Heskett
- 12 Jul 2020
- Book
The Harvard Business School Faculty Summer Reader 2020
the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World For the first time in 100 years, new technologies such as artificial intelligence are causing firms to rethink their... View Details
Keywords: by Staff
- 04 Feb 2021
- Research & Ideas
Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids
contact. While some businesses have boomed amid demand for videoconferencing and collaborative technology, the CEOs of other firms will likely face difficult decisions, if they haven’t already. On a personal level, CEOs faced many of the... View Details
- 17 Jun 2013
- Research & Ideas
Advertising Symbiosis: The Key to Viral Videos
YouTube views. By contrast, Nestlé's self-explanatory "From Maine Water Springs to You: The Journey of Poland Springs Water" has barely cracked 500 views. So why did one water commercial sparkle on YouTube, while the other fizzled? The answer may lie at the heart of... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Harvard Business School professors Jim Heskett (now emeritus), Earl Sasser, and Len Schlesinger have been studying the service sector—the good and the great as well as the bad and the ugly—for more than three decades. In their new book,... View Details
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
indebted.” AMCs in the country have traditionally used that sentiment to their advantage, putting the screws on debtors with a hard-sell tactics to squeeze as much payment out of them as possible. Start with the debtors Turkasset’s new... View Details
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
When cybersecurity firm CrowdStrike distributed a faulty software update in July, it impacted a staggering 8.5 million devices. The crisis rippled through commercial airline operations, package delivery logistics, ecommerce, and health... View Details
Keywords: by Hise Gibson and Anita Lynch