Internet Service Provider - Publications - Faculty & Research

John D. Hertz

Hertz founded the Yellow Cab Company in 1915 as a way to provide transportation services at a modest price. At the time, livery services were targeted only to the upper... View Details

Keywords: Automotive & Aerospace

01 Dec 2020
News

when you look at the B2B applications, Menard explains. He points to a number of tech disruptions that are happening in parallel, including low earth orbit satellites, cloud storage, edge computing, Internet of Things networks,... View Details

Keywords: Jen McFarland Flint

01 Sep 2015
News

Harvard’s Next Frontier

engineering leader. It provides a solid endowment for faculty development, research, scholarships, and financial aid.” “SEAS is the next frontier for Harvard, and its expanding campus in Allston promises to become the next major center of... View Details

Keywords: Drew Faust

01 Jun 2004
News

Cyberposium: Pros and Cons of Outsourcing

point of view, it will create a new paradigm,” said Gupta. Radio frequency ID tags, Voice over Internet Protocol (VoIP), and online gaming were among the other topics covered. The conference, which drew over 500 attendees, was organized... View Details

Keywords: cyberposium; cost; Corporate Services

01 Sep 2003
News

HBS Alumni Association Board of Directors: President’s Report

reunion program and how the School might facilitate this. The online products and services subcommittee, chaired by Rich Shapack (MBA ’71), found that few alumni were aware of the current online offerings of databases and resources. Its... View Details

Keywords: Ted Fischer; Educational Services; Educational Services

18 Dec 2018
First Look

New Research and Ideas, December 18, 2018

of Debt Forgiveness: Strategic Default Contagion and Lender Learning By: Pérez Cavazos, Gerardo Abstract—I use a unique data set of loans to small business owners to examine whether lenders face adverse consequences when they grant debt forgiveness to borrowers. I... View Details

Keywords: Dina Gerdeman

05 May 2003
What Do You Think?

Is This a Golden Era for Marketing Productivity?

percent of new products fail within five years ... To the extent that a few, well-chosen customers might provide valuable insights into what would improve the quality of life, Professor Zaltman's ideas might be just what marketing has... View Details

Keywords: by James Heskett

04 Apr 2008
What Do You Think?

Who Owns Intellectual Property?

value to those with the resources to defend its ownership, a kind of survival of the fittest philosophy? Yet another school of thought asks whether these issues are overblown. D. R. Elliott commented that "much of the internet... View Details

Keywords: by Jim Heskett

24 Apr 2014
News

Creating connections among consumers

Using the power of crowdsourcing, Angie Hicks (MBA 2000) turned neighborly advice about good service providers into a national consumer network that has transformed the world of online reviews and ratings.... View Details

22 Jan 2019
First Look

New Research and Ideas, January 22, 2019

scalability: providing an ancillary service to sellers to reduce their fixed costs. In our model, a platform can choose whether and when to provide this View Details

Keywords: Dina Gerdeman

13 May 2019
Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

contracts.” In fixed-price contracts, the supplier provides a product or service to the government at a fixed price. In cost-plus contracts, the supplier bills the government based on reported production... View Details

Keywords: by Kristen Senz; Service; Service

01 Jun 2001
News

Group Therapy: The Role of Business Groups in Emerging Economies

developing nations will provide a greater service in the long run, Khanna argues, by focusing instead on building the infrastructure required to compete in a global economy. Adapted from Working Knowledge: A... View Details

Keywords: Peter K. Jacobs; Market Research, Photo, Translation, Veterinary and Other Services; Market Research, Photo, Translation, Veterinary and Other Services

08 Apr 2014
First Look

First Look: April 8

By: Hałaburda, Hanna, and Felix Oberholzer-Gee Abstract—The value of many products and services rises or falls with the number of customers using them; the fewer fax machines in use, the less important it is to have one. These network... View Details

Keywords: Sean Silverthorne

01 Jun 2002
News

Alfred L. Cheauré - A Dog's Life

health research grants. We support the AKC Companion Animal Recovery, an organization that focuses on providing lost-dog recovery services by maintaining a database for animals equipped with an ID microchip.... View Details

Keywords: Susan Young

26 Jul 2016
First Look

July 26, 2016

Organizations' Strategic Responses By: Heese, Jonas, Ranjani Krishnan, and Frank Moers Abstract—We posit that nonprofits that provide a greater supply of unprofitable services (beneficent nonprofits) face... View Details

Keywords: Sean Silverthorne

01 Jun 2007
News

New HBS, KSG Joint Degree

both,” said Kennedy School Dean David Ellwood. “It will provide graduates with the skills and knowledge necessary for them to fulfill important roles throughout the world.” The joint program will require all students to complete two... View Details

Keywords: Administrative and Support Services; Administrative and Support Services; Administrative and Support Services; Administrative and Support Services; Administrative and Support Services; Administrative and Support Services

01 Jun 2019
News

City on a Hill

kitchen) “They were self-taught, and they were amazing. It really showed me the promise of the people of eastern Kentucky,” says Marietta, who later drew on the same talent pool to launch Mountain Tech Media, a digital marketing firm that View Details

Keywords: Alexander Gelfand; photographed by Clay Cook

25 Aug 2014
News

Sheila Lirio Marcelo, MBA 1998/JD 1999

heart attack and fell backwards. Both survived, but the event instigated a crisis in care. “My parents had come to help us with child care, and I found myself worrying about both child and senior care,” she says. “I was working at an View Details