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Show Results For
- All HBS Web
(6,317)
- People (17)
- News (1,305)
- Research (3,806)
- Events (41)
- Multimedia (62)
- Faculty Publications (2,126)
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- 01 Oct 2001
- What Do You Think?
Will Information Technology Really Turn Organizations Upside Down This Time?
already determined that there's some truly fundamental reason to do so." Some question whether the "upside down" organization is an idea whose time has come. David Koltermann warns, "The potential revolution to turn... View Details
Keywords: by James Heskett
- 31 Aug 2020
- Research & Ideas
State and Local Governments Peer Into the Pandemic Abyss
revenue source, is potentially a more salient factor in the crisis cities and states are experiencing. “For people and businesses alike, it’s clearly valuable to be able to borrow money to weather an unexpected shock that is no fault of... View Details
Keywords: by Kristen Senz
- 21 Oct 2024
- Research & Ideas
What Happens in Vegas Could Shape the Metaverse
company would be more than likes, comments, and shares, he said, and Meta would develop the community on top of the Oculus platform it bought for $2 billion in 2014. The Facebook-Meta name change came a year-and-a-half into the COVID-19 pandemic, which demonstrated the... View Details
- 20 Jan 2015
- First Look
First Look: January 20
rededicating themselves to improving the value they deliver to their patients: better outcomes and lower costs. Time-driven activity-based costing offers the potential for clinicians to redesign their care processes toward that end. This... View Details
Keywords: Sean Silverthorne
- 07 Mar 2007
- Research & Ideas
How Do You Value a “Free” Customer?
begins to answer. Sarah Jane Gilbert: Why do traditional customer lifetime value formulas break down in a networked setting, and how does your model address those shortcomings? Sunil Gupta: Traditional models of CLV estimate a customer's profit View Details
- 08 Aug 2016
- Lessons from the Classroom
Panic Management: Keep Your Eyes on the Road
and hardiness identify as crucial: Control: Which facets of the situation can you potentially influence? Think about how a person you emulate and admire would act. Then, work with your team to identify all of the areas the team can have... View Details
Keywords: by Dina Gerdeman
- 10 Aug 2015
- Research & Ideas
Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers
box of cereal to a flat-screen TV. For every product, the researchers write, "the trend was such that willingness to buy was higher for the low-pay-ratio retailer." A Potential Downside? Still, the researchers wondered if there was a... View Details
- 14 Mar 2011
- Research & Ideas
Water, Electricity, and Transportation: Preparing for the Population Boom
By 2050, the Earth's population will likely exceed 9 billion people, up 30 percent from 6.9 billion today, according to projections from both the US Census Bureau and the United Nations. What's more, the population in the world's cities is expected to increase by 3... View Details
Keywords: by Carmen Nobel
- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
Fleet management is expensive; so is wireless technology. But in the end Immediate Response is a cost saver for Progressive. The staffer may write the customer a check on the spot and such quick assessments end up reducing lawyer fees. It also substantially reduces the... View Details
Keywords: by Martha Lagace
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
stock repurchases to net income is misleading and ignores two important factors: first, focusing on dividends and buybacks ignores the substantial (direct and indirect) equity issuances firms engage in; second, net income is a poor metric of income View Details
Keywords: Sean Silverthorne
- 10 Feb 2016
- Sharpening Your Skills
Sharpening Your Skills: New Insights into Career Development
Receiving an unexpected professional status bump doesn't always feel good, especially if it wasn't really earned. Companies need to be aware of potential problems with unearned status gain, and be ready with solutions, says Tsedal Neeley.... View Details
Keywords: Re: Multiple Faculty
- 25 Apr 2019
- Research & Ideas
Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People
engineering Koning’s research might be sobering to the cities and institutions that invest in startup-focused events and programs in the hopes of stirring innovation and prosperity. Even if a fledgling community emerges from the interactions at these events, the View Details
Keywords: by Danielle Kost
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
the new technology could lower tester costs dramatically and thus had the potential to disrupt Teradyne's core business. But CMOS technology could not initially operate at the performance levels demanded by Teradyne's best customers.... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
- 13 Feb 2017
- Research & Ideas
Paid Search Ads Pay Off for Lesser-Known Restaurants
maybe they don’t. Why don’t we collaborate on an experiment testing their impact?” That was music to Donaker’s ears. Yelp had run experiments to optimize advertisements and had consultants try to figure out the impact of ads. But in the end, these analyses didn’t... View Details
- 25 Oct 2004
- Research & Ideas
Planning for Surprises
do to make prevention of a potential disaster a priority in the face of competing priorities, and to mobilize a response in the face of concerted opposition for special interests. Far too often, we only address problems after the... View Details
Keywords: by Martha Lagace
- 05 Jun 2019
- Research & Ideas
If Your Customers Don't Care What You Charge, What Should You Charge?
which determines “horizontal market power,” and consumer inertia, which generates “dynamic market power,” creates a clearer picture of market power dynamics within a given market. This can inform companies in their use of price to attract customers, as well as assist... View Details
- 01 Aug 2008
- Research & Ideas
Does Market Capitalism Have a Future?
We showed it to important business leaders—some HBS alumni, some not—from around the world and asked them for their views on potential problem areas and what role HBS might play in addressing them. The fact is that in many parts of the... View Details
Keywords: by Garry Emmons
- 06 Dec 2004
- What Do You Think?
Why Do Managers Fail to Act on Their Predictions?
Summing Up Respondents to the December column produced such a lengthy list of reasons why managers fail to act on their predictions that it is a wonder that organizations are ever able to respond with the foresight needed to avert View Details
Keywords: by James Heskett
- 04 Oct 2004
- What Do You Think?
Does Speed Trump Intellectual Property?
represents a capability which is difficult to replicate." Several did suggest potential problems, however, in using speed to preempt the fruits of intellectual property. John Rudd comments, "The practice mentioned by Fox... View Details
Keywords: by James Heskett
- 23 May 2019
- Book
These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems
In 1908, Harvard Business School’s first dean, Edwin Francis Gay, welcomed the School’s inaugural class of 59 students by saying that HBS was challenged with encouraging its students to have the “intellectual respect for business as a profession, with the social... View Details