Internet Service Provider - Publications - Faculty & Research

March 1996 (Revised August 1996)
Case

Open Market, Inc.: Managing in a Turbulent Environment

By: Lynda M. Applegate and Janis Lee Gogan

Presents the story of Open Market, Inc., one of numerous companies formed in 1994 to engage in electronic commerce over the Internet. This case examines the company's development--its business strategy and organization evolution--as the company increased in size and... View Details

Keywords: Business Strategy; Growth and Development; Business Startups; Internet and the Web; Change; Growth and Development Strategy; Organizations; Web Services Industry

Citation

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15 Nov 2016
News

China IFC: Global Access, Global Perspective

William C. Kirby, the Spangler Family Professor of Business Administration, developed the course to introduce students to a cross section of Chinese industry and commerce while also providing a deeper dive into a particular sector. For... View Details

02 Dec 2010
News

Ten Rules for Entrepreneurs

start by choosing the product they want to make or the service they want to provide and then try to convince the market to buy it. It makes more sense to start a business the other way around: Identify what... View Details

Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

Web

Contacts & Resources | Information Technology

ithelp@hbs.edu We are here to help! The goal of the Information Security Office is to provide you with information and tools that will help you work efficiently and securely on your devices! If you have questions about how to protect... View Details

Web

Privacy Statement (English) - Global

School alumni clubs Government agencies as legally required Service providers as described below Other Data Processing Information HBS ERC will process personal data, such as contact information and bank... View Details

Profile

David A. Frankel

his native South Africa as a wealthy young entrepreneur who had already co-founded and sold a hugely successful company that left him, at age 29, “sitting on the floor, bored out of my mind.” Having been accepted to HBS prior to starting View Details

15 Sep 2020
News

Lifting Fallen Families

behind and couldn’t shake the feeling that he had to do something for children like her. Together, the couple launched the Children of Fallen Patriots Foundation to provide scholarships and educational counseling to military children who... View Details

08 May 2015
News

Ubiquitous digital connectivity is now essential to competitiveness

organizational tasks, and managerial processes. Digitally enabled outcomes, rather than units sold or services performed, are the basis of new business models. For example, GE originally sold capital goods, and then became a contract... View Details

25 Aug 2014
News

Sheila Lirio Marcelo, MBA 1998/JD 1999

heart attack and fell backwards. Both survived, but the event instigated a crisis in care. “My parents had come to help us with child care, and I found myself worrying about both child and senior care,” she says. “I was working at an View Details

Keywords: Susan Young

Web

Learn With Baker Library: Introduction to Capital IQ | Baker Library

Help Center Learn With Baker Library: Introduction to Capital IQ Learn With Baker Library is a library service that provides customized e-learning modules covering topics from in-depth database overviews,... View Details

01 Jun 2008
News

Faculty Research Online

Management Innovation Take Us? Management could change a lot in the coming years, says HBS professor emeritus Jim Heskett. A few reasons: continued development of the Internet and the transparency and communities it has spawned, and new... View Details

Keywords: Educational Services; Educational Services

08 Apr 2014
First Look

First Look: April 8

By: Hałaburda, Hanna, and Felix Oberholzer-Gee Abstract—The value of many products and services rises or falls with the number of customers using them; the fewer fax machines in use, the less important it is to have one. These network... View Details

Keywords: Sean Silverthorne

01 Sep 2014
News

New Idea: On-Demand Package Delivery

spring, Moskowitz and five classmates launched a startup they call Boxxify to provide a solution. E-commerce customers have their packages delivered to Boxxify, which, for a $7 fee (regardless of number of items), drops them off with... View Details

Keywords: Francis Storrs

Article

Repairing the Damage: The Effect of Price Knowledge and Gender on Auto-Repair Price Quotes

By: Meghan Busse, Ayelet Israeli and Florian Zettelmeyer

In this paper we investigate whether sellers treat consumers differently on the basis of how well informed consumers appear to be. We implement a large-scale field experiment in which callers request price quotes from automotive repair shops. We show that sellers alter... View Details

Keywords: Pricing; Price Discrimination; Automobiles; Field Experiment; Information; Fairness; Price; Knowledge Use and Leverage; Internet and the Web; Gender; Service Industry; Service Industry

Citation

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13 Jan 2021
News

Silicon Valley’s “Detroit Moment”

provide electricity that is affordable, and reliable, and sustainable, using a technology called solar-powered mini-grids. What that means is, we provide electricity to people who don't have it in rural... View Details

20 Sep 2011
First Look

First Look: September 20

into global markets. In a critical stride toward becoming the world's No. 1 Internet services company, Mikitani announces Englishnization-a highly publicized aggressive two-year English proficiency mandate... View Details

Keywords: Sean Silverthorne

25 Aug 2014
News

Wendell P. Weeks, MBA 1987

distills complicated ideas down to their essence, and, as one colleague put it, possesses “a forward-looking vision.” Named a vice president in 1996, Weeks ran the company’s optical communications division and invested heavily in the technology, riding the tech boom... View Details

Keywords: Susan Young

Kenneth Salas

Harvard Business School and a BA in Political Economy from UC Berkeley. As an Entrepreneur in Residence, Kenny is passionate about empowering fellow entrepreneurs. He offers valuable guidance on building early teams, achieving product-market fit and developing growth... View Details

Keywords: Finance

07 Aug 2009
What Do You Think?

Why Can’t Americans Get Health Care Right?

Freyd); profit-oriented risk managers and payment processors such as insurers (R. MacKenzey, Emre Erkut, and others); specialized service providers (including malpractice lawyers) at various points in the... View Details

Keywords: by Jim Heskett; Health

01 Mar 2009
News

My Real Career

Moldow Photo Courtesy Charles Moldow Last spring, my husband, Charles Moldow (MBA ’93), and I attended our 15th HBS reunion. Suffice it to say, it was rather different from our 5th. At that time, I was newly married; had a fabulous job investing in View Details

Keywords: Liesl Pike Moldow; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

Publications