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      • April 2006
      • Background Note

      Informing Service Management with Customer Data

      By: Frances X. Frei and Dennis Campbell
      Taught as the third module in a Harvard Business School course on Managing Service Operations. Explores the role of data analysis in ongoing service management. Describes how to realize the maximum amount of value from analyses and use this information in... View Details
      Keywords: Decision Making; Design; Analytics and Data Science; Service Operations; Mathematical Methods; Value
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      Frei, Frances X., and Dennis Campbell. "Informing Service Management with Customer Data." Harvard Business School Background Note 606-097, April 2006.
      • February 2006
      • Teaching Note

      Cost-Volume-Profit Models (TN)

      By: David F. Hawkins, V.G. Narayanan, Michele Jurgens and Jacob Cohen
      Keywords: Mathematical Methods
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      Hawkins, David F., V.G. Narayanan, Michele Jurgens, and Jacob Cohen. "Cost-Volume-Profit Models (TN)." Harvard Business School Teaching Note 106-046, February 2006.
      • January 2006
      • Tutorial

      Cost-Volume Profit Models

      By: David F. Hawkins, V.G. Narayanan, Jacob Cohen and Michele Jurgens
      Covers fixed, variable, and semivariable costs and their role in building and interpreting cost-volume-profit models. Introduces the cost-volume and contribution-volume-profit models and identifies some of their uses and limitations. Teaches how to use the... View Details
      Keywords: Volume; Cost; Profit; Mathematical Methods
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      "Cost-Volume Profit Models." Harvard Business School Tutorial 105-705, January 2006.
      • 2006
      • Working Paper

      On the Origin of Shared Beliefs (and Corporate Culture)

      By: Eric J. Van den Steen

      This paper shows why members of an organization often share similar beliefs. I argue that there are two mechanisms. First, when performance depends on making correct decisions, people prefer to work with others who share their beliefs and assumptions, since such... View Details

      Keywords: Organizational Culture; Employees; Values and Beliefs; Mathematical Methods
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      Van den Steen, Eric J. "On the Origin of Shared Beliefs (and Corporate Culture)." Sloan School of Management Working Paper, No. 4553-05, January 2006. (Available at SSRN.)
      • December 2005 (Revised March 2007)
      • Case

      Innovation and Collaboration at Merrill Lynch

      By: Boris Groysberg and Ingrid Vargas
      In the spring of 2005, Candace Browning, head of Global Securities Research and Economics at Merrill Lynch, led about 500 Merrill Lynch analysts worldwide in a collaborative effort to produce innovative research, most of them accustomed to working independently in... View Details
      Keywords: Leadership; Groups and Teams; Management Teams; Decision Making; Collaborative Innovation and Invention; Negotiation; Mathematical Methods; Strategy; Human Resources; Motivation and Incentives; Banking Industry; Financial Services Industry
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      Groysberg, Boris, and Ingrid Vargas. "Innovation and Collaboration at Merrill Lynch." Harvard Business School Case 406-081, December 2005. (Revised March 2007.)
      • October 2005 (Revised February 2010)
      • Background Note

      Calculating Free Cash Flows

      By: Robin Greenwood and David S. Scharfstein
      Outlines the mechanics of calculating free cash flows from historical and proforma financial statements. Focuses on the mechanical process of transforming numbers from financial forecasts into cash flows. View Details
      Keywords: Financial Statements; Forecasting and Prediction; Cash Flow; Mathematical Methods
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      Greenwood, Robin, and David S. Scharfstein. "Calculating Free Cash Flows." Harvard Business School Background Note 206-028, October 2005. (Revised February 2010.)
      • 2005
      • Chapter

      A Revised Model of the Resource Allocation Process

      By: J. L. Bower and Clark Gilbert
      Keywords: Resource Allocation; Mathematical Methods
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      Bower, J. L., and Clark Gilbert. "A Revised Model of the Resource Allocation Process." In From Resource Allocation to Strategy, edited by Joseph L. Bower and Clark Gilbert. U.K.: Oxford University Press, 2005.
      • August 2005 (Revised April 2008)
      • Teaching Note

      GuestFirst Hotel (A): Statistics Review with Data Desk (TN)

      By: Frances X. Frei
      Presents an overview of the statistical analysis covered in the case discussion. View Details
      Keywords: Mathematical Methods
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      Frei, Frances X. "GuestFirst Hotel (A): Statistics Review with Data Desk (TN)." Harvard Business School Teaching Note 606-038, August 2005. (Revised April 2008.)
      • August 2005 (Revised April 2008)
      • Teaching Note

      GuestFirst Hotel (B): Statistics Review with Data Desk (TN)

      By: Frances X. Frei
      Presents an overview of the statistical analysis covered in the case discussion. View Details
      Keywords: Mathematical Methods; Accommodations Industry
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      Frei, Frances X. "GuestFirst Hotel (B): Statistics Review with Data Desk (TN)." Harvard Business School Teaching Note 606-039, August 2005. (Revised April 2008.)
      • August 2005 (Revised April 2008)
      • Teaching Note

      Store24 (A): Statistics Review with Data Desk (TN)

      By: Frances X. Frei
      Presents an overview of the statistical analysis covered in the case discussion. View Details
      Keywords: Mathematical Methods; Retail Industry
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      Frei, Frances X. "Store24 (A): Statistics Review with Data Desk (TN)." Harvard Business School Teaching Note 606-036, August 2005. (Revised April 2008.)
      • August 2005 (Revised April 2008)
      • Teaching Note

      Store24 (B): Statistics Review with Data Desk (TN)

      By: Frances X. Frei
      Presents an overview of the statistical analysis covered in the case discussion. View Details
      Keywords: Mathematical Methods; Retail Industry
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      Frei, Frances X. "Store24 (B): Statistics Review with Data Desk (TN)." Harvard Business School Teaching Note 606-037, August 2005. (Revised April 2008.)
      • August 2005 (Revised September 2006)
      • Case

      Polyphonic HMI: Mixing Music and Math

      By: Anita Elberse, Jehoshua Eliashberg and Julian Villanueva
      In 2003, Mike McCready, CEO of Barcelona-based Polyphonic HMI, was preparing to launch an artificial intelligence tool that could create significant value for music businesses. The technology, referred to as Hit Song Science (HSS), analyzed the mathematical... View Details
      Keywords: Forecasting and Prediction; Music Entertainment; Business History; Leadership; Marketing Strategy; Strategic Planning; Problems and Challenges; Mathematical Methods; Entertainment and Recreation Industry
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      Elberse, Anita, Jehoshua Eliashberg, and Julian Villanueva. "Polyphonic HMI: Mixing Music and Math." Harvard Business School Case 506-009, August 2005. (Revised September 2006.) (Spanish version also available.)
      • June 2005 (Revised March 2006)
      • Case

      E Ink in 2005

      By: David B. Yoffie and Barbara Mack
      Explores the challenges of commercializing a bleeding-edge technology. After seven years, E Ink has spent more than $100 million to commercialize electronic ink. With business momentum picking up, but resources running out, the case examines the key trade-offs in... View Details
      Keywords: Technological Innovation; Commercialization; Mathematical Methods; Consumer Products Industry; Technology Industry
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      Yoffie, David B., and Barbara Mack. "E Ink in 2005." Harvard Business School Case 705-506, June 2005. (Revised March 2006.)
      • March 2005
      • Article

      Sovereign Debt As a Contingent Claim: A Quantitative Approach

      By: Laura Alfaro and Fabio Kanczuk
      We construct a dynamic equilibrium model with contingent service and adverse selection to quantitatively study sovereign debt. In the model, benefits of defaulting are tempered by higher future interest rates. For a wide set of parameters, the only equilibrium is one... View Details
      Keywords: Sovereign Finance; Borrowing and Debt; Interest Rates; Balance and Stability; Risk and Uncertainty; Risk Management; Mathematical Methods; Management Style; Segmentation; Debt Securities; Banking Industry
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      Alfaro, Laura, and Fabio Kanczuk. "Sovereign Debt As a Contingent Claim: A Quantitative Approach." Journal of International Economics 65, no. 2 (March 2005).
      • February 2005 (Revised November 2016)
      • Background Note

      Forecasting the Adoption of a New Product

      By: Elie Ofek
      Provides tools and methodologies that allow forecasting demand for innovative new products. Highlights the Bass model—the theory behind it and ways to determine its parameters. Provides a detailed example of how to use the Bass model to forecast demand for satellite... View Details
      Keywords: Forecasting and Prediction; Innovation and Invention; Marketing; Demand and Consumers; Mathematical Methods; Competition
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      Ofek, Elie. "Forecasting the Adoption of a New Product." Harvard Business School Background Note 505-062, February 2005. (Revised November 2016.)
      • February 2005
      • Article

      An Econometric Analysis of Inventory Turnover Performance in Retail Services

      By: Vishal Gaur, Marshall L. Fisher and Ananth Raman
      Keywords: Mathematical Methods; Assets; Performance; Sales; Retail Industry
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      Gaur, Vishal, Marshall L. Fisher, and Ananth Raman. "An Econometric Analysis of Inventory Turnover Performance in Retail Services." Management Science 51, no. 2 (February 2005): 181–194.
      • February 2005 (Revised March 2005)
      • Background Note

      Simple Regression Mathematics

      By: Frances X. Frei and Dennis Campbell
      Describes the underlying mathematics of regression. View Details
      Keywords: Mathematical Methods
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      Frei, Frances X., and Dennis Campbell. "Simple Regression Mathematics." Harvard Business School Background Note 605-061, February 2005. (Revised March 2005.)
      • February 2005 (Revised November 2006)
      • Background Note

      Using Data Desk for Statistical Analysis

      By: Frances X. Frei and Dennis Campbell
      Describes how to use the Data Desk software package to perform statistical analysis. View Details
      Keywords: Mathematical Methods
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      Frei, Frances X., and Dennis Campbell. "Using Data Desk for Statistical Analysis." Harvard Business School Background Note 605-060, February 2005. (Revised November 2006.)
      • 2005
      • Working Paper

      Macro for Managers

      By: David A. Moss
      This note attempts to provide a conceptual overview of macroeconomics. Designed for managers and students of management, it emphasizes fundamental ideas and relationships, rather than mathematical models and formulas. The note identifies—and is structured around—three... View Details
      Keywords: Macroeconomics; Money; Relationships; Performance Expectations
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      Moss, David A. "Macro for Managers." Harvard Business School Working Paper, No. 05-042, January 2005.
      • 2005
      • Working Paper

      Nominal versus Indexed Debt: A Quantitative Horse Race

      By: Laura Alfaro and Fabio Kanczuk
      The main arguments in favor of and against nominal and indexed debt are the incentive to default through inflation versus hedging against unforeseen shocks. We model and calibrate these arguments to assess their quantitative importance. We use a dynamic equilibrium... View Details
      Keywords: Borrowing and Debt; Taxation; Risk and Uncertainty; Inflation and Deflation; System Shocks; Developing Countries and Economies; Mathematical Methods
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      Alfaro, Laura, and Fabio Kanczuk. "Nominal versus Indexed Debt: A Quantitative Horse Race." Harvard Business School Working Paper, No. 05-053, January 2005. (Revised March 2010. Also NBER Working Paper No. 13131.)
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