Filter Results:
(9,645)
Show Results For
- All HBS Web
(9,645)
- People (41)
- News (3,167)
- Research (4,038)
- Events (39)
- Multimedia (153)
- Faculty Publications (2,810)
Show Results For
- All HBS Web
(9,645)
- People (41)
- News (3,167)
- Research (4,038)
- Events (39)
- Multimedia (153)
- Faculty Publications (2,810)
- 25 Oct 2015
- News
Measuring and Communicating Health Care Value with Charts
- 20 Jan 2016
- News
Engaging the Business Community in Collective Impact
- 2023
- Working Paper
Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services
By: Natalie Epstein, Santiago Gallino and Antonio Moreno
Communication channels are often used to improve customer satisfaction and behavior. This paper studies
how they can be used to enhance operational performance.
We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details
We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details
Epstein, Natalie, Santiago Gallino, and Antonio Moreno. "Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services." Working Paper, May 2023.
- March 1978 (Revised December 1983)
- Case
Founding of the European Economic Community
By: Bruce R. Scott and Audrey T. Sproat
Scott, Bruce R., and Audrey T. Sproat. "Founding of the European Economic Community." Harvard Business School Case 378-217, March 1978. (Revised December 1983.)
- January 21, 2020
- Article
When Community Becomes Your Competitive Advantage
By: Jeffrey J. Bussgang and Jono Bacon
Bussgang, Jeffrey J., and Jono Bacon. "When Community Becomes Your Competitive Advantage." Harvard Business Review Digital Articles (January 21, 2020).
- March 1992 (Revised February 1994)
- Teaching Note
Willow Creek Community Church, Teaching Note
Teaching Note for (9-691-102). View Details
- September 1994
- Case
Benetton: The "United Colors" Communications Campaigns
By: James L. Heskett, Stephen A. Greyser and Norman Klein
Heskett, James L., Stephen A. Greyser, and Norman Klein. Benetton: The "United Colors" Communications Campaigns. Harvard Business School Case 595-032, September 1994.
- August 1978 (Revised May 1993)
- Case
Community Television of Southern California: KCET
Herzlinger, Regina E. "Community Television of Southern California: KCET." Harvard Business School Case 179-046, August 1978. (Revised May 1993.)
- 17 Dec 2020
- Video
Interaction with the Broader HBS Community
- 30 Aug 2017
- Video
Meghan Joyce on Communication in Management
- 12 Mar 2021
- Video
A message to our PLD Community
- 22 Sep 2008
- Research & Ideas
The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies
and 60 million electronic calendar entries over a three-month period. The results provide an unmatched look inside the "black box" that hides what Stuart calls the "soft wiring" of previously invisible social networks. In this Q&A, Stuart says the team was taken... View Details
Keywords: by Sarah Jane Gilbert
- 24 Apr 2014
- News
Giving back makes a community stronger
Felicia Lipson (AB 1984, MBA 1988), marketing consultant, talks about giving back to her community and working with other women in business and politics. (Published April 2014) View Details
- March 2011
- Article
Restaurant Organizational Forms and Community in the U.S. in 2005
By: Glenn R. Carroll and Magnus Thor Torfason
Recent sociological theory and research highlights food, drink, and restaurants as culturally meaningful and related to social identity. An implication of this view holds that the prevalence of corporate chain restaurants affects the sociological character of... View Details
Keywords: Demographics; Age; Supply Chain Management; Culture; Balance and Stability; Income Characteristics; Research; Civil Society or Community; Identity; Theory; Society; Service Industry; United States
Carroll, Glenn R., and Magnus Thor Torfason. "Restaurant Organizational Forms and Community in the U.S. in 2005." City & Community 10, no. 1 (March 2011): 1–25.
- Web
2.3 Community Standards of Conduct - MBA
2.3 Community Standards of Conduct Welcome to HBS Being a Student at HBS 1. Academic Information & Policies 2. Integrity & Standards of Conduct 2.1 Academic Standards of Conduct 2.2 Recruiting Standards of Conduct 2.3 View Details
- April 2002 (Revised July 2003)
- Case
Cisco Systems and its Community Fellowship Program (A)
By: Diana Barrett and Sheila McCarthy
Focuses on the introduction, implementation, and initial evaluation of Cisco Systems Community Fellowship Program. This program provided Cisco employees affected by the layoff the option of working with a nonprofit organization for one year. Instead of a severance... View Details
Keywords: Job Cuts and Outsourcing; Compensation and Benefits; Philanthropy and Charitable Giving; Web Services Industry; Information Technology Industry; United States
Barrett, Diana, and Sheila McCarthy. "Cisco Systems and its Community Fellowship Program (A)." Harvard Business School Case 302-078, April 2002. (Revised July 2003.)
- Web
1.1 HBS Community Values - MBA
1.1 HBS Community Values Welcome to HBS Being a Student at HBS 1. Academic Information & Policies 1.1 HBS Community Values 1.1.1 MBA Program Guidance on HBS Community Values... View Details