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Show Results For
- All HBS Web
(2,329)
- News (611)
- Research (1,415)
- Events (6)
- Multimedia (16)
- Faculty Publications (780)
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
Summing Up Management is a complex process. Good plans executed poorly may be worse than poor plans executed well. This is never truer than at times of disaster, in which plans made from afar have to be implemented by those on the scene... View Details
Keywords: by James Heskett
- 17 Oct 2024
- Research & Ideas
The Reputation Risks of Sharing Fake News
Harvard Business School. “Even in this politicized, polarized environment that our country finds itself in, people value accuracy.” Ultimately, Jordan’s research casts doubt on the idea that reputational motivations, and in particular the desire to be seen positively... View Details
Keywords: by Avery Forman
- 07 Jul 2011
- What Do You Think?
So We Adapt. What’s the Downside?
precedence over adaptability. Tom Dolembo pointed out that "Lincoln 'triangulated' But he never waivered on the issue of union." Yadeed Lobo stated that adaptability may not be the best approach in dealing with "inappropriate behavior" or harassment... View Details
Keywords: by Jim Heskett
- 24 Oct 2018
- Sharpening Your Skills
Startup or Established Company? Which Is Best for You?
executive teams can be world class or “legacy” leaders who can’t move with the times. There are many tradeoffs when factoring leadership into the decision process of startup versus mature. Startup founded by serial entrepreneurs. This can... View Details
Keywords: by Julia B. Austin
- 02 Oct 2008
- What Do You Think?
Workout vs. Bailout: Should Government Take Advantage of the Buffett Effect?
Summing Up The depth of the global financial crisis is becoming clearer day by day. In the United States, it is being used as a reason to set aside ideology regarding government ownership of important financial institutions, possibly... View Details
Keywords: by Jim Heskett
- 13 Jan 2014
- Research & Ideas
How Government Can Restore the Faith of Citizens
Henry David Thoreau once said, "That government is best that governs least." Easy for him to say. Stuck out by himself at Walden Pond, he never had to deal with potholes on his morning commute or... View Details
Keywords: by Michael Blanding
- 04 Jan 2022
- What Do You Think?
Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?
business utility akin to Zoom, but the early stages will be dominated by gamers.” Charles Morrissey saw a practical use now, saying that “the virtual university will finally deliver an alternative, low-cost substitute.” View Details
Keywords: by James Heskett
- 25 Jun 2012
- Research & Ideas
Collaborating Across Cultures
Working on a $30 million historical epic about the Tang Dynasty to be set in China, Hollywood screenwriter David Franzoni struggled to make the story appeal to Western audiences. Then Franzoni hit upon an idea: tell the tale through the... View Details
Keywords: by Michael Blanding
- 19 Feb 2014
- Research & Ideas
Racist Umpires and Monetary Ministers
the corners" in baseball parlance—and more likely to throw it straight over the plate where it is easier to hit. In other words, the pitchers seemed to compensate for discrimination by throwing the ball in areas where the outcome was... View Details
- 04 Oct 2004
- What Do You Think?
Does Speed Trump Intellectual Property?
respondents, warrant additional regulatory intervention. Paula Thornton asks, "Does it [the loss of intellectual property to rapid responders] really matter? ... In many cases IP is overutilized as a crutch (or as nail to those bearing hammers)." View Details
Keywords: by James Heskett
- 15 Dec 2021
- Research & Ideas
The 10 Most Popular Articles of 2021
if employees have the psychological safety to reflect on these close calls, says research by Amy C. Edmondson, Olivia Jung, and colleagues. 5. How a Company Made Employees So Miserable, They Killed Themselves Aggressive downsizing at... View Details
Keywords: by Danielle Kost
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
it) creates undue risk of moral hazard, simply because boards and senior management are often significant shareholders. If it is true that the average tenure of a CEO today is 3 years, how could any sane CEO not seek to maximize share value View Details
Keywords: by James Heskett
- 26 Oct 2017
- Research Event
In an Era of 'Fake News,' What is the Future of Advertising and Publishing?
pondered the impact of fake news on democracy, the potential for government regulation of the internet, and the future of business models that support traditional media such as newspapers. The event was co-sponsored by the Tow Center for... View Details
- 02 Dec 2019
- What Do You Think?
How Does a Company like Boeing Respond to Intense Competitive Pressure?
that started a fuel burn 11 hours too early into the mission, using up so much fuel that the capsule could not reach the proper altitude. According to a reported comment by Jim Chilton, senior vice president of the space and launch... View Details
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
Summing Up What Role Will Management Play in Saving US Health Care? The verdict is in, according to respondents of this month's column: Problems confronting health care in the US are much larger and broader than those that can be solved View Details
- 27 Jun 2007
- Lessons from the Classroom
Learning to Make the Move to CEO
world," notes Simons. The topic of marketing, taught by Professor John Quelch, is brought up to the executive boardroom level, says Simons. “There's a realization that they only have so much time left.” Professor Julio Rotemberg... View Details
- 01 Aug 2018
- What Do You Think?
Are Free Trade and Free Markets Quaint Ideas From the Past?
consumers and workers, and the political realities of modern governments. That appears to be a central message conveyed by responses to this month’s column. Ian Brinkley raised the issue of shifting needs of trading partners as a problem... View Details
Keywords: by James Heskett
- 24 Jan 2011
- HBS Case
Terror at the Taj
with Ruth Page and David Habeeb of the HBS Educational Technology Group, Terror at the Taj Bombay: Customer-Centric Leadership documents the bravery and resourcefulness shown by rank-and-file employees... View Details
- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
improvement in the average produced a 2.5 percent improvement in unit revenue, or $250,000 in added revenue per hotel. In spite of the economics, organizations apparently are doing a poor job of building positive employee experiences, whether through trust or other... View Details
Keywords: by James Heskett
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
"Why is there such a persistent gap between ambition and performance?" ask Robert Kaplan and David P. Norton in "The Office of Strategy Management" in the October 2005 Harvard Business Review. "The gap arises, we... View Details
Keywords: by Martha Lagace