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- All HBS Web
(2,421)
- News (617)
- Research (1,442)
- Events (6)
- Multimedia (17)
- Faculty Publications (815)
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- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
that internal support or shared services groups provide, such straight-across cost or numeric comparisons become meaningless. Today's successful support unit earns its keep by being a trusted partner to the business units it serves. So,... View Details
- 06 May 2002
- Research & Ideas
Profits for Nonprofits: Earning Your Own Way
self-sufficient while not being self-sufficient ourselves?— Alfred Wise,Share Our Strength The session, led by HBS professor James E. Austin, featured three managers whose experiences highlight the challenges and benefits of thinking... View Details
Keywords: by Martha Lagace
- 02 Apr 2001
- Research & Ideas
What Makes a Good Leader?
up as a manager. HBS professor David Thomas points out that "increasingly, the people who are the most effective are those who essentially are both managers and leaders." Communication Is Key "Communication is the real work... View Details
Keywords: by Deborah Blagg & Susan Young
- 04 Oct 2021
- What Do You Think?
How Do We Make Sure the Right People End Up with Power in Organizations?
soul destroying fiefdoms of self interest.” The dilemma of nature and nurture was framed by David Massello when he said, “Ah trust—starts at birth at least between baby and parent. I think people already own... View Details
Keywords: by James Heskett
- 03 May 2021
- What Do You Think?
Where Does CEO Activism Go From Here?
(Image credit: iStockphoto/adamkaz) CEO activism entered a new chapter with the decision by more than 200 leaders of large corporations last month to publicly declare their support for voting rights for Americans and, View Details
Keywords: by James Heskett
- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
and managers alike face unprecedented obstacles every day. In March and early April, as COVID-19 spread worldwide, a study by Mind Share Partners in partnership with Qualtrics and SAP found that 42 percent of respondents said their mental... View Details
Keywords: by Boris Groysberg and Susan Seligson
- 15 Jan 2007
- Research & Ideas
The Business of Free Software
latter derives solely from the voluntary efforts of vendors' employees. Not surprisingly, they find that the money-driven cluster consists mostly of high impact OSS projects that draw customers to a vendor's mainly proprietary, core businesses. "OSS is a business... View Details
- 16 Apr 2007
- Research & Ideas
Delivering the Digital Goods: iTunes vs. Peer-to-Peer
Tail, and discusses the strategic implications for online retailers. Together with Barry Nalebuff (Yale School of Management) and David Yoffie (HBS), Ramon is working on a model of competitive interaction between Microsoft, Intel, and... View Details
- 01 Dec 2020
- What Do You Think?
How Can We Get Companies to Invest More in Low-Wage Workers?
the lower ranks. One of the causes may well be inequities in the ability of executives and frontline labor to negotiate compensation for their skills. In particular, the declining power of unions and the stickiness of minimum wage laws are often cited as factors. A... View Details
Keywords: by James Heskett
- 11 Jun 2020
- In Practice
Are Digital Organizations Better at Overcoming COVID?
industry. That said, technology will be most powerfully utilized during the pandemic by those firms who apply it organization-wide to create more nimble, efficient organizations, more capable of managing the factors of production (e.g.,... View Details
Keywords: by Danielle Kost
- 06 Sep 2004
- What Do You Think?
How Do We Prepare for a World Without Cheap Oil?
generations of oil." David Hirsch seconds this notion, saying, "There is nothing our technology (including revisiting our ‘revulsion toward nuclear power') cannot achieve." There is a great deal of support as well for the... View Details
Keywords: by James Heskett
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
or arrogance. Martina suggested that “pride in one’s organization stems from a collective reach for excellence, civility, and a humble perspective this is what is fostered by management teams who lead by... View Details
Keywords: by James Heskett
- 02 Jan 2007
- Research & Ideas
Most Popular Articles of 2006
managers do can have great impact on their workers, says Professor Teresa Amabile. In this conversation with Professor Mike Roberts, she updates her ongoing research on creativity in the workplace by investigating how people's intense... View Details
Keywords: by Sean Silverthorne
- 30 Jun 2020
- What Do You Think?
Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?
student as a DBA-- doctor of business administration--student.”) David Wittenberg was more to the point, arguing that it is not inadequate recruitment efforts that are producing disparate enrollments. “Let’s do everything in our power to... View Details
- 09 Dec 2015
- Research Event
How Do You Predict Demand and Set Prices For Products Never Sold Before?
optimal pricing for new products. Schematic of Pricing Software Developed for Rue La La to Predict Demand and Optimize Prices. The researchers showed that Rue La La could increase revenue of products in the experiment by approximately 9.7... View Details
- 05 Jan 2009
- Research & Ideas
Most Popular Articles and Working Papers 2008
Balanced Scorecard Companies often manage strategy in fits and starts, with strategy execution lost along the way. A new book by Balanced Scorecard creators Robert S. Kaplan and David P. Norton aims to make... View Details
Keywords: by Staff
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
tasting and flavor pairings, and chocolate decoration techniques. "It involves being a leader in connoisseurship and giving our customers a real, value-added experience by learning and connecting with the category," Koen... View Details
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
backlash from other organizational members. [div class=infogram-embed data-id=_/mcqxpioCi4O4ZaScUhLN][/div] In response to the broader perspective offered by his team’s devil’s advocate, one CEO shared that he took proposed... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
decades of research and scholarship at Harvard. This was the first time I saw Al Chandler and it was also the first time I heard a talk by Bernard Bailyn and David Landes. There they were, three giants of... View Details
Keywords: by Sean Silverthorne
- 02 Sep 2010
- What Do You Think?
How Transparent Should Boards Be?
Summing Up The dilemma posed by the HP-inspired vignette of a CEO allegedly failing to adhere to company values divided respondents to the September column. Two schools of thought evolved. One was that the CEO should be fired for cause... View Details
Keywords: by Jim Heskett