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- All HBS Web
(1,615)
- People (8)
- News (661)
- Research (496)
- Events (1)
- Multimedia (50)
- Faculty Publications (133)
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- 27 Feb 2006
- Research & Ideas
When Rights of First Refusal Are a Bad Deal
And we've helped set up the New England Program for Kidney Exchange. And I'm the chair of a committee of the American Economic Association to recommend changes that we should make in the marketplace for new Ph.D. economists. As is the case with the study of contracts,... View Details
- 27 Jun 2019
- Research & Ideas
Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too
have-to-do tasks day after day, week after week, many couples carve out special time and space for certain want-to-do moments they enjoy together: They work in the gardens on Saturdays; they share a kiss on weekdays before heading to the office; they eat pizza, drink... View Details
Keywords: by Dina Gerdeman
- 09 Dec 2013
- Research & Ideas
Cultural Disharmony Undermines Workplace Creativity
develop negative ideas about marriage, just as citizens of the United States and China may develop bad feelings about each other from watching their leaders squabble. So why wouldn't the same thing happen in the workplace? Testing For... View Details
Keywords: by Michael Blanding
- 26 Oct 2015
- Research & Ideas
What’s the Value of a Win in College Athletics?
carryover effect with one year’s success spilling into the next year. Growing up in Manhattan, Kansas, Chung became hooked on college football—and Kansas State in particular. The first game he watched was serendipitously one of the most... View Details
- 08 Oct 2008
- Research & Ideas
Book Excerpt: A Sense of Urgency
an open-minded and approachable person in a more powerful position who can take the lead. Certainly we need to be prudent. But in a more rapidly changing world, finding opportunities in crises probably reduces your overall risk. To Learn More: View Details
Keywords: by John P. Kotter
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
Working Knowledge. [Image: andresr] - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Book Excerpt Layers of Innovation From: Unlocking the Customer Value Chain By Thales S. Teixeira As an advisor to incumbents and... View Details
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
serving as vice chairman before leaving the firm in 2005. "I went from being a junior person to running a large business in what seemed like a nanosecond," he says. "And suddenly more people were watching what I did, and I... View Details
Keywords: by Carmen Nobel
- 05 Aug 2013
- Research & Ideas
To Buy Happiness, Purchase an Experience
stuff," explains Norton, an associate professor of marketing at Harvard Business School. "But we have shown in research that stuff isn't good for you. It doesn't make you unhappy, but it doesn't make you happy. But one thing that does make us happy is an experience."... View Details
Keywords: by Carmen Nobel
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
period, they showed us how work was actually done in practice in dozens of plants. Kent and I went to Toyota plants and those of suppliers here in the U.S. and in Japan and directly watched literally hundreds of people in a wide variety... View Details
- 07 Feb 2019
- Book
How Big Companies Can Outrun Disruption
everything,” watch out. Their ideas might come from the same places: the same customers, same suppliers, same opinion leaders, same universities. Without even realizing it they get grooved. It’s better to talk to different customers,... View Details
Keywords: by Martha Lagace
- 04 Aug 2011
- What Do You Think?
How Dangerous Is Common Sense to Managers?
conditions don't prevail, watch out. At risk of oversimplification, that sums up the responses to this month's column, in which most readers accepted to some degree author Duncan Watts' description of how common sense fails us. First... View Details
Keywords: by James Heskett
- 23 May 2023
- Research & Ideas
Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'
that were clear to us,” he said. “We had this charismatic appeal, this raw authenticity, but we didn’t have the cultural or social capital to access those worlds and people weren’t exactly excited about opening the doors for us, for fear of whatever.” Riley, who had... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 23 Oct 2013
- Research & Ideas
Overcoming Nervous Nelly
her own experience to find a surprisingly effective way to use that self-awareness to improve performance. In college, Brooks was the lead singer of a cover band and sang in an a cappella group. She watched anxiety derail countless... View Details
Keywords: by Michael Blanding
- 04 Feb 2010
- What Do You Think?
What’s the Best Way to Make Careful Decisions?
for failure in similarly uncontrollable circumstances. We hire "stars," only to watch them burn out in a new and different managerial environment. We look for "best practice" (à la Jim Collins in Good to Great and... View Details
Keywords: by James Heskett
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
better by watching how the best of their peers perform key tasks. They pick up important lessons about how to pitch, how to answer objections, how to deal with competitive comparisons, and other aspects of selling that product at that... View Details
Keywords: by Kristen Senz
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
As the COVID-19 virus pandemic began to sweep across the world, Doug McMillon and his team at Walmart watched in horror. Suddenly, they realized, tomorrow would be nothing like “business as usual” and everything in the company’s marketing... View Details
Keywords: by Jill Avery and Richard Edelman
- 04 May 2011
- Research & Ideas
Is Web Surfing Distracting Your Workers?
passed a ball back and forth in a video. Between tasks, however, half of the subjects were allowed to watch a video of the British comedy TV show Mr. Bean. The other half were confronted with a flashing red button at the bottom of their... View Details
Keywords: by Michael Blanding
- 20 Feb 2019
- Research & Ideas
Rocket-tunity: Can Private Firms Turn a Profit in Space?
part of, like owning an iPhone or watching a World Cup final? “In some ways, that's the really interesting thing” about where human commercial space flights lead us, says Matthew Weinzierl, the Joseph and Jacqueline Elbling Professor of... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
21 years. Nowitzki refined his skills by breaking them down into their component parts and focusing intently on the elements that needed improvement—not just practicing jump shots, but watching videos and breaking down the movements and... View Details
- 23 May 2012
- Research & Ideas
Five Ways to Make Your Company More Innovative
too complex to use? Trialability: Can you try it in small doses? Observability: Can you watch other people use it? All of those things are inherent in the product itself. Rogers's research found that 75 percent of the variance between... View Details