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- All HBS Web (415)
- Faculty Publications (176)
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- 16 Sep 2008
- First Look
First Look: September 16, 2008
design changes. It describes trade-offs associated with several major policy decisions, including whether to hold firms physically or financially responsible for the recovery of their products, when to impose recycling fees, whether to...
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- 07 Jun 2019
- Book
Are You a Digital Manager?
network will help you identify and assess the consequences of a planned action or decision. It will help you negotiate the trade-offs among stakeholders. And it will help you deal with the dark side of political environments, such as...
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by Martha Lagace
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
trade-offs between effectiveness and efficiency associated with the use of bots versus humans to create, nurture, and manage customer relationships. Second, they had to decide to what extent to anthropomorphize the chatbots. How...
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Dina Gerdeman
- 28 Apr 2010
- Research & Ideas
Earth Day Reflections
company officers, and even play interactive games showing the challenges and trade-offs the company faces in making difficult decisions. Thanks to these kinds of One Report practices, these companies actually document their commitment to...
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by Staff
- 20 May 2008
- First Look
First Look: May 20, 2008
value" in the fund by delivering Net Asset Value to shareholders. The case, which provides rich detail on the workings of closed-end funds, invites students to examine the trade-offs among liquidating the fund, converting it to an...
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Martha Lagace
- 20 Oct 2009
- First Look
First Look: October 20
for designing such mechanisms—how the stakeholders are motivated to participate and how the company uses their inputs and makes decisions. For any choice there are trade-offs to be considered. He concludes by identifying the design most...
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Martha Lagace
- 13 Sep 2011
- First Look
First Look: September 13
microfoundations, we find that increasing the number of potential matches not only has a positive effect due to larger choice, but also a negative effect due to competition between agents on the same side. Agents with heterogeneous outside options resolve the View Details
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Sean Silverthorne
- 10 Jun 2014
- First Look
First Look: June 10
shook hands before integrative negotiations obtained higher joint outcomes (Studies 2a and 2b). Pairs randomly assigned to shake hands were more likely to openly reveal their preferences on trade-off issues, which improved joint outcomes...
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Sean Silverthorne
- 09 Sep 2008
- First Look
First Look: September 9, 2008
distribution, pooled intra-organizational coordination, and agency relationships—result in a trade-off between centralized and dispersed growth strategies. Which strategy prevails depends on how policy—enabling branching interacts with...
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Sean Silverthorne
- 08 Dec 2015
- First Look
December 8, 2015
sorting effect, whereby firms trade-off service quality and price, and in turn, the incumbent attracts service (price) sensitive customers in markets where it has supplied relatively high (low) levels of service quality in the past....
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Sean Silverthorne
- 08 Jul 2014
- First Look
First Look: July 8
competitors in a local market. We provide evidence that these results are due to a sorting effect, whereby firms trade-off service quality and price, and in turn, the incumbent attracts service (price) sensitive customers in markets where...
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Carmen Nobel
- 09 Nov 2010
- First Look
First Look: November 9, 2010
belief is sound, but the authors' analysis of the performance of 45 companies led by CEOs with military experience revealed differences in how the branches (Army, Navy, Air Force, Marine Corps) prepare leaders for business. Those differences reflect the View Details
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Sean Silverthorne
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
trade-off between competitive price discovery and convenience. Evidence from eBay fits the theory: auctions are favored by less experienced sellers and for idiosyncratic products, and auction listings sell at a discount but with higher...
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Sean Silverthorne
- 15 Feb 2011
- First Look
First Look: Feb. 15
incomplete contracts model of vertical integration choices into a standard perfectly competitive international trade framework. Integration decisions are driven by a trade-off between the pecuniary benefits of coordinating production...
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Sean Silverthorne
- 20 Jul 2010
- First Look
First Look: July 20
reduced margins and increased risks that come with entering a number of domains that already have established incumbents, and the trade-offs between maximizing shareholder return (for example through investments in full tariff power...
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Martha Lagace
- 08 Feb 2011
- First Look
First Look: Feb. 8
3) there may be no trade-off between value creation and value capture when comparing business models with different degrees of openness. Why Do Intermediaries Divert Search? Authors:Andrei Hagiu and Bruno Jullien Publication:RAND Journal...
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Sean Silverthorne
- 16 Apr 2013
- First Look
First Look: April 16
made this business model profitable by making a conscious set of operating strategy choices (menu, meal design, service process, lay-out, reservation process) that reduce waste and inefficiency, while preserving quality. The case enables students to understand how...
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Sean Silverthorne
- 24 Oct 2017
- Research & Ideas
Tax Reform is on the Front Burner Again. Here’s Why You Should Care
some of our main values and make choices about society. Some of the biggest trade-offs we make are made when deciding tax policy. One of the things I've been disappointed about with the talk around this particular reform is that there...
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by Sean Silverthorne
- 20 Dec 2016
- First Look
December 20, 2016
internally between autonomous divisions must use some form of transfer prices and adjust the profit plans of the divisions involved. This module demonstrates the different ways of designing an internal transfer pricing system and explains View Details
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Carmen Nobel
- 01 May 2007
- First Look
First Look: May 1, 2007
discover combinations of product features that would be hard to envision under integration. Open innovation, however, confines the ability of the firm to establish the product's technological trajectory. The resolution of the trade-off...
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Sean Silverthorne