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  • 13 Mar 2005
  • Research & Ideas

Reinforcing Values: A Public Dressing Down

all the others." Calls for sacrifice and self-discipline are met with cynicism, skepticism, and knee-jerk resistance. Our research into organizational transformation has involved settings as diverse as multinational corporations, government agencies, nonprofits,... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 18 May 2010
  • First Look

First Look: May 18

VP of NFL International, must propose a course of action that the London-based team can both execute and that will receive the approval of the NFL's commissioner and owners. Purchase this... View Details
Keywords: Martha Lagace
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

misreported due to a series of failures to check manual accounting processes. The situation has been escalated to Vodafone’s audit committee, which expects Colao and his team to act drastically. In the... View Details
Keywords: Dina Gerdeman
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

codes in the treatment and control regions; these procedures have been developed by scholars in other fields to approximate datasets that would have resulted from random experimentation. Download the paper: http://www.hbs.edu/research/pdf/07-043.pdf View Details
Keywords: Martha Lagace
  • 13 Oct 2015
  • First Look

October 13, 2015

Review Global Teams That Work By: Neeley, Tsedal Abstract—Many companies today rely on employees around the world, leveraging their diversity and local expertise to gain a competitive edge. However, geographically dispersed View Details
  • 12 Feb 2016
  • Op-Ed

The Real Jobs Tragedy in the US: We've Lost the Skills

workforce ages, their skills “asset base” erodes, making the logic of relying on alternatives more compelling. That problem is compounded by the failure of many U.S. employers to cultivate relationships with local educators to help ensure... View Details
Keywords: by Joe Fuller and Matt Sigelman; Manufacturing; Electronics
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

that data. However, Sportradar's core business was thriving, whereas a recent attempt to branch out into video player tracking systems had proved to be a costly failure. The team weighed the pros and cons of various media ventures,... View Details
Keywords: Sean Silverthorne
  • 29 Oct 2000
  • Research & Ideas

The Entrepreneurial Venture: A Conversation

mediocrity is the desired outcome. Also, in America failure is acceptable. Learning from failure can be an important element of future success. These entrepreneurial values are not necessarily present to the... View Details
Keywords: by Susan Young
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

knew that to make it lightweight, there would be a tradeoff when it came to battery life and memory. Apple didn't have any angst or shame about that, and what we are saying is that the same thing should be true in service organizations. A: Morriss: But so often, it... View Details
Keywords: by Deborah Blagg; Service
  • 01 Dec 2011
  • What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

Mott said "let's not forget the plethora of research that shows teams consistently outperform individuals. It is the modifying effect of the team, which also slows down the decision-making process, that produces a better... View Details
Keywords: by James Heskett
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem Authors:Robert S. Huckman and Bradley R. Staats Abstract Prior work in organizational learning has failed to find a consistent effect of variation... View Details
Keywords: Martha Lagace
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

strategy be different from that of South Africa? What is the appropriate structure? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=809066 'Lather, Rinse, Repeat': FeedBurner's Serial Founding Team... View Details
Keywords: Martha Lagace
  • 29 Sep 2009
  • First Look

First Look: September 29

Third Edition of Commentaries and Cases on the Law of Business Organization continues to provide a refreshingly accessible economic analysis perspective. The distinguished team of authors introduces and explains economic concepts in a way... View Details
Keywords: Martha Lagace
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

the common failure to think about the decisions of others contributes to suboptimal outcomes. Yet sometimes, an excess of cynicism appears to lead us to over-think the actions of others and make negative attributions about their... View Details
Keywords: Sean Silverthorne
  • 05 Oct 2009
  • Research & Ideas

The Vanguard Corporation

sit-at-the-desk jobs where the hours matter, but an increasing number of jobs are run by self-managed work teams, in essence, where employees join virtual teams working from anywhere. IBM has done surveys that show that on any given day... View Details
Keywords: by Sean Silverthorne
  • 12 Jun 2012
  • First Look

First Look: June 12

sensible and do reduce some risks that could severely damage a company. But rules-based risk management will not diminish either the likelihood or the impact of a disaster, such as Deepwater Horizon, just as it did not prevent the failure... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2001
  • Research & Ideas

Creating Value Across Borders

riches" is instilled in people very early. But in other countries, no such role model exists. The stigma attached to failure is not just cultural; it's also reflected in bankruptcy laws. For example, in Switzerland, where military... View Details
Keywords: by Staff
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

authors also teamed to write The Magic of Innovation, published in the European Business Review earlier this year. A Magical Process Thomke maintains that innovative managers looking to create successful new products or services can... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

requirements provided a major stimulus for the emergence of local firms in Germany and Spain. U.S. firms were unable to develop internationally competitive products partly because of a rush to capture lucrative contracts dependent on transient public policies and... View Details
Keywords: Sean Silverthorne
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=53251 August 22, 2017 Harvard Business Review Find the Right Metrics for Your Sales Team By: Cespedes, Frank V., and Robert Marsh Abstract—This article reports the results of a survey of key... View Details
Keywords: Sean Silverthorne

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