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All HBS Web
(2,121)
- People (10)
- News (429)
- Research (959)
- Events (2)
- Multimedia (6)
- Faculty Publications (297)
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- 25 Apr 2023
- Op-Ed
How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model
Brierley Professor of Business Administration Emeritus at Harvard Business School. Deighton studies consumer behavior and marketing, with a focus on digital and direct marketing. You Might Also Like: Why TikTok Is Beating YouTube for...
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- August 2023 (Revised April 2024)
- Case
eBee: Affordable Mobility for Africa
By: Ramon Casadesus-Masanell and Gamze Yucaoglu
The case opens in March 2023, as Sten van der Ham and Jaap Maljers, CEO and co-founder of eBee, an electric bike (e-bike) company in Africa, are contemplating the different avenues for growth and path to profitability for the young and ambitious company. In 2023, the...
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Keywords:
Business Model;
Business Startups;
Growth and Development Strategy;
Business Strategy;
Bicycle Industry;
Africa;
Kenya
Casadesus-Masanell, Ramon, and Gamze Yucaoglu. "eBee: Affordable Mobility for Africa." Harvard Business School Case 724-360, August 2023. (Revised April 2024.)
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
themselves or their teams are currently experiencing the shift from short-term to long-term crisis. That shift is difficult at best. The circumstances of this particular shift, particularly the awareness that things could have played out...
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by Boris Groysberg and Robin Abrahams
- 14 Feb 2012
- First Look
First Look: February 14
and the fluidity of most work structures mean that it's not really about creating effective teams anymore, but instead about leading effective teaming. Teaming shows that organizations learn when the...
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Carmen Nobel
- 26 Apr 2023
- In Practice
Is AI Coming for Your Job?
experts perform their work. Yes, certain tasks can be completed correctly and completely by AI, but for those types of tasks we will see something like the Industrial Revolution, where people’s jobs changed, and they were able to use new tools to become more productive...
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- February 2013 (Revised March 2013)
- Case
Agero: Enhancing Capabilities for Customers
By: Robert Simons and Natalie Kindred
This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details
Keywords:
Entrepreneurial Management;
Entrepreneurial Gap;
Entrepreneurship;
Auto Industry;
Insurance;
Performance Management;
Performance Measurement;
Performance Measures;
Performance Pressure;
Decisions;
Family Business;
Resource Allocation;
Organizational Design;
Customer Focus and Relationships;
Performance Evaluation;
Growth and Development Strategy;
Service Industry
Simons, Robert, and Natalie Kindred. "Agero: Enhancing Capabilities for Customers." Harvard Business School Case 113-001, February 2013. (Revised March 2013.)
- September 2020
- Case
Minerva 2004: Discovery
By: John R. Wells and Benjamin Weinstock
After nearly five years in operation, Doctor Cynthia Bamdad, founder and CEO of Minerva Biotechnologies Corporation (Minerva), was reflecting on the company’s next steps. In a few short years, she and her small team had managed to develop a nanoparticle process for...
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Keywords:
Entrepreneurship;
Financing and Loans;
Strategy;
Decision Choices and Conditions;
Biotechnology Industry
Wells, John R., and Benjamin Weinstock. "Minerva 2004: Discovery." Harvard Business School Case 721-389, September 2020.
- August 2002
- Article
Creativity Under the Gun
By: Teresa Amabile, Constance N. Hadley and Steven J. Kramer
If you're like most managers, you've worked with people who swear they do their most creative work under tight deadlines. You may use pressure as a management technique, believing it will spur people on to great leaps of insight. You may even manage yourself this way....
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Keywords:
Creativity;
Innovation and Invention;
Time Management;
Working Conditions;
Performance Evaluation
Amabile, Teresa, Constance N. Hadley, and Steven J. Kramer. "Creativity Under the Gun." Special Issue on The Innovative Enterprise: Turning Ideas into Profits. Harvard Business Review 80, no. 8 (August 2002): 52–61.
- 17 Jul 2008
- Working Paper Summaries
A Replication Study of Alan Blinder’s “How Many U.S. Jobs Might Be Offshorable?”
Keywords:
by Troy Smith & Jan W. Rivkin
- 2012
- Working Paper
When Performance Trumps Gender Bias: Joint versus Separate Evaluation
By: Iris Bohnet, Alexandra van Geen and Max H. Bazerman
We examine a new intervention to overcome gender biases in hiring, promotion, and job assignments: an "evaluation nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual...
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Keywords:
Prejudice and Bias;
Selection and Staffing;
Behavior;
Groups and Teams;
Decision Making;
Performance Evaluation;
Gender
Bohnet, Iris, Alexandra van Geen, and Max H. Bazerman. "When Performance Trumps Gender Bias: Joint versus Separate Evaluation." Harvard Business School Working Paper, No. 12-083, March 2012.
- 01 Aug 2023
- What Do You Think?
As Leaders, Why Do We Continue to Reward A, While Hoping for B?
among team members who are better prepared for the future than they are. As she put it, “How will the supervisor mentor someone who should likely be fast-tracked?” Les Sherry added, “Older managers & mid-level executives are facing...
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by James Heskett
- 09 Nov 2023
- HBS Case
What Will It Take to Confront the Invisible Mental Health Crisis in Business?
an executive who has dealt with this. Baskin: How do leaders take care of themselves? Cohen: Each case is different. If you force a leader who’s clearly uncomfortable and doesn’t want to talk about it to open up, it may make them a worse leader: “Gosh, now my View Details
- 2018
- Working Paper
Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning
By: Xiaojia Guo, Yael Grushka-Cockayne and Bert De Reyck
Problem definition: In collaboration with Heathrow Airport, we develop a predictive system that generates quantile forecasts of transfer passengers’ connection times. Sampling from the distribution of individual passengers’ connection times, the system also produces...
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Keywords:
Quantile Forecasts;
Regression Tree;
Copula;
Passenger Flow Management;
Data-driven Operations;
Forecasting and Prediction;
Data and Data Sets
Guo, Xiaojia, Yael Grushka-Cockayne, and Bert De Reyck. "Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning." Harvard Business School Working Paper, No. 19-040, October 2018.
- 22 Sep 2009
- First Look
First Look: September 22
Series, No. 15325, September 2009 Abstract Evidence on the "funding gap" for investment innovation is surveyed. The focus is on financial market reasons for underinvestment that exist even when externality-induced...
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Martha Lagace
- 05 Sep 2023
- Book
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
open the door to major success down the road. In 1993, as a doctoral student at Harvard, Edmondson conducted a study at two local hospitals, where she hypothesized that teams that worked better together would make fewer medical errors....
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by Michael Blanding
- July 2010 (Revised March 2013)
- Case
Heidrick & Struggles and Standard Chartered Bank: Managing Global Key Accounts
By: Robert G. Eccles and Kerry Herman
Daren Kemp, a partner at leadership consultancy and executive search firm Heidrick & Struggles, is responsible for the firm's relationship with Standard Chartered Bank (Standard Chartered). Standard Chartered is one of 94 companies in Heidrick's strategic partners...
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Keywords:
Customer Relationship Management;
Service Delivery;
Partners and Partnerships;
Business Strategy;
Consulting Industry;
Employment Industry
Eccles, Robert G., and Kerry Herman. "Heidrick & Struggles and Standard Chartered Bank: Managing Global Key Accounts." Harvard Business School Case 411-011, July 2010. (Revised March 2013.)
- 05 Aug 2022
- Research & Ideas
Why People Crave Feedback—and Why We’re Afraid to Give It
feedback. They found that in every case, people rated their desire for feedback higher when they were imagining themselves as the receiver than when they were imagining themselves as the giver. In fact, the more consequential the situation, the larger that gap seemed...
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by Michael Blanding
- 26 Jun 2023
- Research & Ideas
Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks
“That’s important because if customer experience managers are limited in resources, they can really focus on certain types of features that will pay off the most.” De Freitas cowrote the paper with Tomer Ullman, an assistant professor in...
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- 2019
- Article
Structural Balance Emerges and Explains Performance in Risky Decision-Making
By: Omid Askarisichani, Jacqueline N. Lane, Francesco Bullo, Noah E. Friedkin, Ambuj K. Singh and Brian Uzzi
Polarization affects many forms of social organization. A key issue focuses on which affective relationships are prone to change and how their change relates to performance. In this study,
we analyze a financial institutional over a two-year period that employed 66...
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Keywords:
Polarization;
Structural Balance;
Performance;
Groups and Teams;
Risk and Uncertainty;
Decision Making
Askarisichani, Omid, Jacqueline N. Lane, Francesco Bullo, Noah E. Friedkin, Ambuj K. Singh, and Brian Uzzi. "Structural Balance Emerges and Explains Performance in Risky Decision-Making." Art. 2648. Nature Communications 10 (2019): 1–10.
- 2010
- Book
Seven Strategy Questions: A Simple Approach for Better Execution
By: Robert L. Simons
To stay ahead of the pack, you must translate your organization's competitive strategy into day-to-day actions that will enable your company to win in the marketplace. This means channeling resources into the right efforts, striking a balance between innovation and...
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Keywords:
Decision Choices and Conditions;
Innovation and Management;
Resource Allocation;
Business Processes;
Organizational Culture;
Competitive Strategy
Simons, Robert L. Seven Strategy Questions: A Simple Approach for Better Execution. Harvard Business Review Press, 2010.