Step Processes - Publications - Faculty & Research

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

insights and practices as pandemic recovery plans are developed. Consider these five elements of organizational decision-making: information gathering; strategy; combining long-term thinking with short-term actions; clear communication internally and externally; and a... View Details

Keywords: by Boris Groysberg and Sarah Abbott

16 May 2023
In Practice

After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

status and manage tricky processes under pressure. For example, how to get a timely board resolution to temporarily tap into personal funds to make payroll during the SVB situation could translate into how to fast-track a decision on how... View Details

Keywords: by Avery Forman; Technology; Financial Services

30 May 2024
News

How to Have Effective Conversations

your own words what you heard them say. Show them that you're not only listening to what they're saying, you're paying attention, you're also processing what they're saying – you're trying to make sense of it. Finally, once you've done... View Details

24 Oct 2023
Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

widespread discrimination on Airbnb, leading Airbnb to take steps to mitigate bias and prompting broader discussion across other companies. “Many businesses were unaware of the implications of their decisions,” says Luca, whose research... View Details

Keywords: by Jay Fitzgerald; Food & Beverage

01 Mar 2024
News

Game On

It’s raining in Sarasota. And not a light sprinkle but a proper, Florida drenching, so the outdoor courts at the Pickleball Club’s Lakewood Ranch location are deserted. Inside is a different story. Most of the 12 courts are in play. With four people to a court, all... View Details

Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment

16 Jun 2009
First Look

First Look: June 16

major power-generation assets in the course of the break-up of RAO UES, the Russian electricity monopoly. The case highlights the decision-making process by the company executives in the context of possible political risks to foreign... View Details

Keywords: Martha Lagace

22 Feb 2024
News

Combat-Tested Cancer Coaching

also recognized that she needed her then-18-month-old daughter to remember her when she was gone. She wanted her daughter to grow up feeling like she knew her. So she picked up a journal and started writing. The process helped her not... View Details

Blog

What Can You Do to Foster Gender Equity?

deeply. We found that gender biases affect women at all stages of their careers and create barriers to advancement. Identifying and understanding the commonalities in many women's experiences is an important first step to overcoming the... View Details

05 Jul 2012
What Do You Think?

Why Is Trust So Hard to Achieve in Management?

starters, Karen Caswelch suggested that we take steps to ensure that in our hiring, we consistently select people who share and value behaviors that produce trust as a shield against management turnover that leads to broken commitments.... View Details

Keywords: by James Heskett

23 Apr 2024
In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details

Keywords: by Rachel Layne

21 Aug 2000
Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

technology. Much of the research to date on innovation has focused on factors in an organization—timing of adoption decisions, overall organizational support of innovation, and an organization's history of innovation—that are one step... View Details

Keywords: by Hilah Geer

Web

Bringing Space Tech Back to Earth - MBA

Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details

01 Dec 2023
News

Rounding the Bend

glass, paper, and metal for recycling, as she points out; one day textiles will be just another stream. In the meantime, Looper is investing in tech to innovate its collection and near-infrared sorting processes to improve outcomes,... View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Apparel Manufacturing; Manufacturing

Web

Career Networking - Alumni

have all successfully navigated the process, will walk you through the steps to ensure your transition process results in a career that is fulfilling, challenging and rewarding. Considering a career... View Details

01 Sep 2021
Op-Ed

How Women Can Learn from Even Biased Feedback

that they would take steps to address the feedback and improve as compared to women who just read the reviews, and the gender difference disappeared. Ask questions As part of my research on annual performance reviews, I’ve observed many... View Details

Keywords: by Francesca Gino

03 Aug 2010
First Look

First Look: August 3

entrepreneurship researchers. Working PapersSpeaking Up Constructively: Managerial Practices That Elicit Solutions from Front-line Employees Authors:Julia Adler-Milstein, Sara J. Singer, and Michael W. Toffel Abstract Ideas that could enable organizations to improve... View Details

Keywords: Martha Lagace

13 Feb 2020
Book

Open Your Organization to Honest Conversations

developed what they call the “strategic fitness process,” which has been used by more than 800 organizations and allows leaders to hear the raw but necessary truth from employees about “the good, the bad, and the ugly” to help shape effective business strategies. “We... View Details

Keywords: by Dina Gerdeman

Web

Generative AI - Alumni

hiring manager. Read more Of course, ChatGPT won’t replace the cover letter and resume writing process entirely. You should still spend time editing the text outputs for accuracy and to make sure your voice is present. Think of GPT as a... View Details

Web

HBS Veteran Spotlight: Lindsey Chrismon (MBA 2025) - MBA