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  • June 1997 (Revised May 1998)
  • Case

Mobil USM&R (A1)

By: Robert S. Kaplan
First of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. Split from the original (A) case to give students an opportunity to suggest objectives and measures for the division's initial BSC, without... View Details
Keywords: Balanced Scorecard; Measurement and Metrics; Restructuring; Corporate Strategy; Organizational Change and Adaptation; Growth and Development Strategy; Management Teams; Marketing Strategy; Motivation and Incentives; Mining Industry; Mining Industry; United States
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  • June 2017
  • Teaching Note

The De Beers Group: Exploring the Diamond Reselling Opportunity

By: Benjamin C. Esty, Daniel P. Gross and Lauren G. Pickle
In September 2014, Tom Montgomery (SVP of strategic initiatives at the De Beers Group) and his team launched a pilot program in the United States to explore $1 billion diamond market for pre-owned (recycled) diamonds. According to Montgomery, the motivation for the... View Details
Keywords: Diamonds; Go-to-market Strategy; Secondary Market; Willingness To Pay; Pilot Program; Strategy Development; Strategy Execution; Scope; Marketing; Advertising; Branding; Customer Value; Pawn Shops; Jewelry; Supply And Demand; Corporate Strategy; Business Strategy; Vertical Integration; Advertising Campaigns; Value Creation; Retail Industry; Consumer Products Industry; Advertising Industry; Mining Industry; United States; United Kingdom; Africa; Botswana; South Africa; Namibia
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  • Spring 2014
  • Article

Leveraging Crowdsourced Peer-to-Peer Assessments to Enhance the Case Method of Learning

By: Jill Avery
Many marketing educators use the case method to help their students strengthen their decision-making skills. Rigorous class participation is essential to achieving learning objectives in case method learning. One challenge for case method instructors is the assessment... View Details
Keywords: Case Method Teaching; Marketing; Business Education; Teaching; Education Industry
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  • 08 Nov 2018
  • News

Bookshelf: November / December 2018

    How Google Sold Its Engineers on Management

    High-performing knowledge workers often question whether managers actually contribute much, especially in a technical environment. Until recently, that was the case at Google, a company filled with self-starters who viewed management as more destructive than beneficial... View Details

      Unleashed

      When leaders seek out advice, they’re often told to fix themselves. Should they?

      When leaders want to improve, they will find no shortage of ideas to help them. They’re told to identify and develop their natural-born strengths, mine failures... View Details

      • 18 Apr 2023
      • Research & Ideas

      What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'

      Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries... View Details
      Keywords: by Barbara DeLollis; Financial Services; Mining
      • Web

      Great American Business Leaders of the 20th Century - Leadership

      Corporation, 1975–2000 Edward G. Budd E. G. Budd Company, 1912–1946 Ralph Budd Great Northern Railroad, 1919–1932 Herbert P. Buetow Minnesota Mining and Manufacturing, 1953–1963 Warren E. Buffett Berkshire... View Details
      • February 2017 (Revised May 2022)
      • Case

      The De Beers Group: Exploring the Diamond Reselling Opportunity

      By: Benjamin C. Esty, Daniel P. Gross and Lauren G. Pickle
      In September 2014, Tom Montgomery (SVP of strategic initiatives at the De Beers Group) and his team launched a pilot program in the United States to explore the $1 billion diamond market for pre-owned (recycled) diamonds. According to Montgomery, the motivation for the... View Details
      Keywords: Diamonds; Go-to-market Strategy; Secondary Market; Willingness To Pay; Pilot Program; Strategy Development; Strategy Execution; Scope; Marketing; Advertising; Branding; Customer Value; Pawn Shops; Jewelry; Supply And Demand; Corporate Strategy; Business Strategy; Vertical Integration; Advertising Campaigns; Value Creation; Mining Industry; Mining Industry; Mining Industry; Mining Industry; United States; United Kingdom; Africa; Botswana; South Africa; Namibia
      Related
      • 07 Jun 2016
      • First Look

      June 7, 2016

      practical application by managers or pedagogical application by instructors of MBAs and executive MBAs. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51126 The Mirroring Hypothesis: Theory, Evidence View Details
      Keywords: Sean Silverthorne
      • 12 Mar 2024
      • HBS Case

      How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

      Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
      Keywords: by Rachel Layne; Electronics; Information Technology
      • December 2011 (Revised May 2012)
      • Case

      Heavy Metal (A): Baosteel Enters Brazil

      What is Baosteel, a top Chinese steelmaker, doing in Brazil? The company is responding to the Chinese government's "go global" policy and to the possible rise in iron ore input costs. But steel mills are complex, capital-intensive projects, and Brazil is an emerging... View Details
      Keywords: Global Business; China; Developing Countries; Latin America; Industrial Development; Strategy And Execution; Analysis; Industrial Analysis; Heavy Industry; Country Analysis; Brazil; Economic Analysis; Natural Resources; Infrastructure; Planning; Capacity Planning; Contingency Planning; Demand Planning; Competition; Core Competencies; Corporate Strategy; Strategic Positioning; Five Forces; Bargaining Power Of Suppliers; Globalization; Government and Politics; Policy; Emerging Markets; Foreign Direct Investment; Mining; Mining Industry; Mining Industry; China; Brazil
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      • Web

      HBS Working Knowledge – Harvard Business School Faculty Research

      intelligence systems eventually perform surgeries or fly planes? First, AI will have to learn to navigate shifting conditions as well as people do. Julian De Freitas and colleagues pit humans against machines in a video game to study AI's... View Details
      • 26 Apr 2011
      • First Look

      First Look: April 26

      School Case 711-026 Russian and German energy firms initiated the Nord Stream natural gas pipeline project with strong political support from their home governments but encountered resistance from other... View Details
      Keywords: Sean Silverthorne
      • 16 May 2024
      • News

      On the Job

      Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. We all have early memories of on-the-job learnings—those moments that had a lasting impact on how we see the world of work and our place in it. This... View Details
      Keywords: first job; leadership; life experience; career lessons; Finance; Oil and Gas Extraction; Mining; Retail Trade
      • Article

      Doing Business with Strangers: Reputation in Online Service Marketplaces

      By: Antonio Moreno and Christian Terwiesch
      Online service marketplaces allow service buyers to post their project requests and service providers to bid for them. To reduce the transactional risks, marketplaces typically track and publish previous seller performance. By analyzing a detailed transactional data... View Details
      Keywords: Online Service Marketplace; Procurement; Auctions; Reputation; Bids and Bidding
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      • 21 Aug 2012
      • First Look

      First Look: August 21

      Entrepreneurship and Urban Growth: An Empirical Assessment with Historical Mines Authors:Edward L. Glaeser, Sari Pekkala Kerr, and William R. Kerr Abstract Measures of... View Details
      Keywords: Sean Silverthorne
      • 11 Feb 2014
      • First Look

      First Look: February 11

      http://hbr.org/product/multi-sided-platforms-foundations-and-strategy/an/714436-PDF-ENG Harvard Business School Case 313-148 Goldfinger: Charles W. Engelhard Jr. and Apartheid-era South Africa This case considers the strategies of Charles... View Details
      Keywords: Sean Silverthorne
      • 14 Nov 2023
      • Research & Ideas

      The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections

      helpful to your company.” The study’s findings also underscore the growing possibility of mining “nuanced and granular” social media data to understand how and why employee... View Details
      Keywords: by Ben Rand
      • 27 Mar 2012
      • First Look

      First Look: March 27

      it and demonstrates why the easy short-term choice is often the most perilous in the long-term. The Founder's Dilemmas draws on the inside stories of founders like Evan Williams of Twitter and Tim Westergren... View Details
      Keywords: Carmen Nobel