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Show Results For
- All HBS Web
(1,116)
- People (1)
- News (366)
- Research (660)
- Events (14)
- Multimedia (6)
- Faculty Publications (266)
- August 2020 (Revised February 2021)
- Case
Luckin Coffee (A): Caffeine-fueled Growth?
By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the founding of Chinese coffee chain Luckin Coffee in 2017 and its path to surpassing Starbucks as the largest coffee chain in China (by number of stores) in 2019. Unlike Starbucks stores, which were designed to be welcoming “third places” for... View Details
Keywords: Business Model; Business Earnings; Cost; Cost Management; Financial Statements; Financial Condition; Financial Management; Stocks; Profit; Revenue; Price; Food; Business History; Employment; Brands and Branding; Product Positioning; Marketing Strategy; Business Strategy; Expansion; Competitive Strategy; Food and Beverage Industry; Technology Industry; Asia; China
Casadesus-Masanell, Ramon, and Karen Elterman. "Luckin Coffee (A): Caffeine-fueled Growth?" Harvard Business School Case 721-370, August 2020. (Revised February 2021.)
- 27 Aug 2013
- News
Slowing the work treadmill
- 05 Feb 2007
- Research & Ideas
Business and the Global Poor
undertaking traditional value creation activities—from sourcing to engaging the poor in production to distribution and sales—in low-income markets. To the degree that these ventures empower the poor—either by improving their quality of... View Details
Keywords: by Sean Silverthorne
- 04 Sep 2013
- News
Why businesses should let employees work less, think more
- 01 Apr 2024
- In Practice
Navigating the Mood of Customers Weary of Price Hikes
maintaining good relationships with consumers. The consumer response to price changes that happened in 2022 may not predict how consumers will react in 2024. Some products may be more profitable at lower prices and lower margins, while... View Details
- 03 Oct 2022
- Research & Ideas
Why a Failed Startup Might Be Good for Your Career After All
aspects of the firm: operations, marketing, finance, communications, and product development. Clearly, general management skills win the day, says one of the paper’s coauthors, Paul A. Gompers, who is the Eugene Holman Professor of... View Details
Keywords: by Sean Silverthorne
- February 2016 (Revised March 2018)
- Case
Labor, Capital, and Government: The Anthracite Coal Strike of 1902
By: David Moss and Marc Campasano
In late October 1902, President Theodore Roosevelt felt relieved after months of anxiety and uncertainty. Workers in Pennsylvania's anthracite coal industry had been on strike for five months, threatening to leave eastern cities in the cold without enough heating fuel... View Details
Keywords: Governance; Agreements and Arrangements; Business and Government Relations; Labor; Law; Policy; Mining; History; Mining Industry; Pennsylvania
Moss, David, and Marc Campasano. "Labor, Capital, and Government: The Anthracite Coal Strike of 1902." Harvard Business School Case 716-046, February 2016. (Revised March 2018.)
- 2024
- Working Paper
People, Practices, and Productivity: A Review of New Advances in Personnel Economics
By: Mitchell Hoffman and Christopher T. Stanton
This chapter surveys recent advances in personnel economics. We begin by presenting evidence showing substantial and persistent productivity variation among workers in the same roles. We discuss new research on incentives and compensation; hiring practices; the... View Details
Hoffman, Mitchell, and Christopher T. Stanton. "People, Practices, and Productivity: A Review of New Advances in Personnel Economics." NBER Working Paper Series, No. 32849, August 2024.
- 29 Jul 2019
- Research & Ideas
How Companies Benefit When Employees Work Remotely
Github, among others, were 4.4 percent more productive than those following a more traditional “work-from-home” policy that gives schedule flexibility but requires workers to live near the office. “While prior academic research has... View Details
Keywords: by Kristen Senz
- 02 Feb 2012
- Op-Ed
Once a Castle, Home is Now a Debtors’ Prison
live shackled in what the Chinese call fang nu—slaves to their house. One owner's misery is personal; when over a fifth of mortgage-holders are shackled, the personal misery becomes national. For the country, these homes are an economic shackle, hobbling the housing... View Details
- 1997
- Book
Finding Time: How Corporations, Individuals, and Families Can Benefit from New Work Practices
By: Leslie Perlow
Why do Americans work so hard? Are the long hours spent at work really necessary to increase organizational productivity? Perlow documents the work life of employees who assume that for their own success and the success of their organization they must put in extended... View Details
Perlow, Leslie. Finding Time: How Corporations, Individuals, and Families Can Benefit from New Work Practices. Ithaca, NY: Cornell University Press, 1997.
- 2023
- Other Unpublished Work
Unprecedented: Remote Work and the Strange Economy of 2023
The low unemployment rate which suggests a strong economy and the low productivity and GDP growth that seems more consistent with less robust conditions sit uneasily together. It's a mystery! But it may be that societal changes like remote work can reconcile the... View Details
Keywords: Economy; Economic Growth; Economic Slowdown and Stagnation; Employment; Working Conditions
Cohen, Randolph B. "Unprecedented: Remote Work and the Strange Economy of 2023." July 2023. (LinkedIn Articles.)
- 16 Nov 2021
- HBS Case
How a Company Made Employees So Miserable, They Killed Themselves
reportedly linked to job-related misery. In a landmark ruling in 2019—the first of its kind—a French court found that a number of executives at France Télécom had fostered an environment of institutional harassment in the ruthless means they used to reduce the View Details
Keywords: by Michael Blanding
- 16 Feb 2024
- Research & Ideas
As AI Upends Recruiting, Job Seekers Need a Waze App for Careers
labor pool by turning marginalized candidates into productive employees. Four main steps Fuller says that creating a career navigation system that is fit for the 21st century requires: Creating new data... View Details
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
of firm entry and exit, output, and R&D. Taxing the continued operation of incumbents can lead to sizable gains (of the order of 1.4% improvement in welfare) by encouraging exit of less productive firms and freeing up skilled View Details
Keywords: Sean Silverthorne
- Web
The Founding of U.S. Steel and the Power of Public Opinion | Baker Library | Bloomberg Center | Harvard Business School
Skip to Main Content Exhibition Homepage Exhibition Introduction The Founding of U.S. Steel and the Power of Public Opinion The Intersection of Public Relations and Photography Documenting the Wartime Effort Labor Practices Post-war PR... View Details
- 12 Oct 1999
- Research & Ideas
Rapid Response: Inside the Retailing Revolution
years of extensive study, including a comprehensive database compiled under the aegis of the Harvard Center for Textile and Apparel Research (HCTAR). The keys to success in an age of product proliferation, the authors found, are no longer... View Details
- July 2024 (Revised October 2024)
- Case
Knowledge Transfer: Toyota, NUMMI, and GM
By: Willy Shih
New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production processes American automakers used at the... View Details
Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States
Shih, Willy. "Knowledge Transfer: Toyota, NUMMI, and GM." Harvard Business School Case 625-003, July 2024. (Revised October 2024.)
- 26 Apr 2023
- In Practice
Is AI Coming for Your Job?
tools that are now being introduced will have a profound impact on the labor market, leading to the eventual elimination of many jobs and the restructuring of many others. The effect will be particularly acute among knowledge... View Details
- Spring 2021
- Article
Corporate Resilience and Response During COVID-19
By: Alex Cheema-Fox, Bridget LaPerla, George Serafeim and Hui (Stacie) Wang
The coronavirus pandemic caused a sharp market decline while raising heterogeneous responses across companies related to their employees, supply chain, and repurposing of operations to provide needed products and services. We study whether during the 2020 COVID-19... View Details
Keywords: ESG; COVID-19; Coronavirus; Crisis Response Plans; Crisis; ESG (Environmental, Social, Governance) Performance; ESG Ratings; Leadership & Corporate Accountability; Big Data; Machine Learning; Investor Behavior; Institutional Investors; Corporate Performance; Health Pandemics; Crisis Management; Corporate Social Responsibility and Impact; Human Capital; Supply Chain; Operations; Leadership; Corporate Accountability; Institutional Investing; Performance
Cheema-Fox, Alex, Bridget LaPerla, George Serafeim, and Hui (Stacie) Wang. "Corporate Resilience and Response During COVID-19." Journal of Applied Corporate Finance 33, no. 2 (Spring 2021): 24–40.