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- All HBS Web
(1,488)
- People (3)
- News (431)
- Research (770)
- Events (1)
- Multimedia (2)
- Faculty Publications (97)
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- 04 Jan 2022
- Research & Ideas
Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.
Ambitious New Year’s resolutions often end in disappointment. So instead of setting unrealistic goals in 2022, business leaders should consider making smaller, simpler changes—and they just might see better results, says Harvard Business... View Details
Keywords: by Kristen Senz
- 08 Apr 2014
- First Look
First Look: April 8
skeptics, a strategy to build a "winning coalition" behind a deal must thwart determined Iranian blockers who will act to prevent meaningful concessions. After six months of talks, there could easily be positive atmospherics but little real progress (as with... View Details
Keywords: Sean Silverthorne
- 28 Jun 2021
- Research & Ideas
Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis
On the flip side, 28 percent laid off or furloughed workers. By the end of April 2020, 15.9 million Americans were out of work, and the unemployment rate was 14.7 percent—a huge swing from the 50-year low of 3.6 percent just months... View Details
Keywords: by Lane Lambert
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
comprehend and to defend are also on opposite ends of the spectrum. Learning requires openness, the willingness to fail and lose, to move into unknown territory. This is the very opposite of the drive to defend territory and status. Both... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 03 May 2016
- First Look
First Look, May 3, 2016
116-007 Dollar General Bids for Family Dollar In spring 2015, Dollar General's CEO Rick Dreiling was looking ahead to retiring at year's end but worried about ensuring continued growth for the company he had built since 2008 into a market... View Details
Keywords: Sean Silverthorne
- 08 Mar 2022
- Research & Ideas
Representation Matters: Building Case Studies That Empower Women Leaders
Ten years before Harvard Business School published its first case study, activists across Europe celebrated the first International Women’s Day. They demanded, among other things, the right for women to hold public office and an end to... View Details
Keywords: by Colleen Ammerman and Boris Groysberg
- 11 Jan 2011
- First Look
First Look: Jan. 11
supervisor, peers, and customers. You're constantly fighting fires. You're mired in office politics. You end each day exhausted and discouraged, wondering what, if anything, you've accomplished. You're not alone. As Linda Hill and Kent... View Details
Keywords: Sean Silverthorne
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
unforeseen problems or opportunities. In doing so, they need to balance flexibility and speedy reaction times with long-term strategic focus. It is difficult to get this balance right! When surveyed on execution challenges, 29 percent of... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 07 Jul 2015
- First Look
First Look: July 7, 2015
Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49196 Cases & Course Materials Harvard Business School Case 815-113 MINTing Innovation at NewYork-Presbyterian (B) This short (B) case gives an update on the progress that MINT has made at NYP... View Details
Keywords: Sean Silverthorne
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
Most companies rely on artificial intelligence-based algorithms to make a wide variety of business decisions—from pinpointing the products customers prefer to determining which resumes should go to hiring managers. The problem for... View Details
Keywords: by Rachel Layne
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
problems valuing the business, which seemed at times to resemble more of a holding company or conglomerate than anything else, nor that most consumers barely knew that Unilever as such existed. There was, in fact, coherence to Unilever... View Details
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
this is the greatest opportunity for a company to move in and create a memorable experience,” Thomke says. “A problem could be a problem, or a problem could be an opportunity.” “A View Details
- 29 Aug 2022
- Op-Ed
Income Inequality Is Rising. Are We Even Measuring It Correctly?
these two additional measurements, they may end up with trousers that fit them better. For retailers, the goal is to devise measures that capture the variability in people’s preferences well enough, while minimizing the number of... View Details
- 25 Sep 2012
- First Look
First Look: September 25
distance and involvement; the two dimensions should not be conceptualized as opposite ends of a continuum. Moreover, I suggest that the taboo has become too extreme and stifles our collective capacity to generate new insights. To make... View Details
Keywords: Sean Silverthorne
- 23 Jun 2022
- Research & Ideas
All Those Zoom Meetings May Boost Connection and Curb Loneliness
Americans are lonelier than ever—a problem the COVID-19 pandemic may have exacerbated. Could interactions on platforms like Zoom and Twitch come close to replicating the real-life contact people crave? New research suggests that’s more... View Details
Keywords: by Michael Blanding
- 04 Jun 2012
- Research & Ideas
The Business of Life
who had such disparate beliefs. "But in the end I'm glad, because I think that the principles we discuss in this book are broadly applicable to people's lives. I hope that we've been able to frame them in a way that is accessible to... View Details
Keywords: by Carmen Nobel
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
your agent may not be enough. For example, top executive pay attorney Joe Bachelder once took his client aside after the first negotiating session. The board had selected his client to be its next CEO and was working out his compensation package. Bachelder informed his... View Details
Keywords: by Martha Lagace
- 17 Sep 2018
- Research & Ideas
Welcome to Retirement. Who Am I Now?
beautiful things. “Most people are very happy right from that first morning,” Amabile says. The rocky self-reflection stage of retirement Yet, for many, that giddy glow starts to wear off within weeks or months, as they shuffle through a... View Details
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
process.” Previous studies have shown that employees are especially productive and happy when employers encourage them to use their individual signature strengths on the job, but historically those studies did not consider the employee... View Details
- 04 Jan 2022
- What Do You Think?
Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?
cause or not. Each situation is different. It may depend on the nature of the CEO’s shortcomings and the terms of their contract. Was the problem merely poor company performance (rarely regarded as “cause”), poor judgment (a borderline... View Details
Keywords: by James Heskett