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  • June 2004 (Revised June 2006)
  • Case

Scientific-Atlanta, Inc.

By: Thomas R. Eisenmann
Scientific-Atlantia (S-A), a leading manufacturer of cable TV equipment, is confronting strategic challenges in mid-2004. For decades, cable operators have faced high switching costs that have locked them into exclusive supply relationships with either S-A or its... View Details
Keywords: Technological Innovation; Competition; Industry Structures; Television Entertainment; Duopoly and Oligopoly; Manufacturing Industry; Media and Broadcasting Industry
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  • Web

Finding Job Opportunities - Alumni

Stanford Business School Columbia Business School INSEAD Contact Career & Professional Development if you have any questions prior to subscribing. Executive Search Firms Search firms are grouped into retained firms, working on exclusive... View Details
  • Web

Degrees, Certifications & Alumni Status | About

multi-week regional programs that deliver a global curriculum through a regional lens; and programs created exclusively for an organization or association. A flexible variety of program formats and locations are available: on campus,... View Details
  • Web

Your Career Resources - MBA

events, post jobs, and conduct interviews. Both students and alumni have access to our exclusive database, where you can search for companies, contacts, and job postings by industry, location, and function. You can also make company... View Details
  • 09 Jan 2024
  • In Practice

Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

accessible, differentiation becomes crucial. Businesses need to look beyond standard applications and “best practices” and develop unique, tailored AI models and applications to stand out from competitors and create exclusive value.... View Details
Keywords: by Rachel Layne; Information Technology
  • April 2022
  • Article

National Customer Orientation: A Framework, Propositions and Agenda for Future Research

By: Ofer Mintz, Imran S. Currim and Rohit Deshpandé
Purpose: This paper aims to propose a new country-level construct, national customer orientation, to provide a benchmark for global headquartered managers’ decisions and scholars investigating cross-national research.
Design/methodology/approach: A conceptual... View Details
Keywords: International Marketing; Macro-marketing; Marketing; Financial Crisis; Customer Focus and Relationships; Economic Growth; Economic Slowdown and Stagnation
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  • 14 Aug 2012
  • First Look

First Look: August 14

serious challenges for capturing value. In order to draw in external contributors, an innovator often waives legal exclusion rights or reveals formerly exclusive knowledge. But as a result, contributors may... View Details
Keywords: Sean Silverthorne

    Uncovering the Mitigating Psychological Response to Monitoring Technologies

    Organizational psychologists have long held that monitoring workers saps them of their autonomy and thereby reduces their effectiveness. Yet technology has intensified such surveillance in recent years: Managers now track everything from clinicians’ handwashing to... View Details

    • Program

    Senior Executive Leadership Program—China

    immerse themselves in the program. Alumni Status and Lifelong Learning Upon completing the Senior Executive Leadership Program—China, you will become a lifetime member of the HBS alumni community—gaining exclusive access to our vast... View Details
    • January 2020
    • Case

    Ureed.com: The Marketplace for Language

    By: Ashley V. Whillans, Esel Çekin and Alpana Thapar
    Jordanian entrepreneur, Nour Al Hassan, founded Tarjama in 2008, tapping into an underserved and high demand need: Arabic translation service. Its lean model comprised of hiring full-time employees, mainly women, who worked from home. It steadily grew over the... View Details
    Keywords: Language Translation; Freelancers; Entrepreneurship; Human Resources; Management; Expansion; Quality; Growth and Development Strategy
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    • Research Summary

    Governance of Interorganizational Exchange

    By: Ranjay Gulati
    In a series of papers, I examine the antecedents and consequences of governance choices in exchange relations. Using data from the automotive industry, a coauthor and I have examined the dynamics associated with the social and contractual structure of sourcing... View Details
    • January 2024 (Revised June 2024)
    • Case

    School of Rock: Tuning into Structured Empowerment (A)

    By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg
    In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details
    Keywords: Business Growth and Maturation; Business Plan; Change Management; Transformation; Communication Strategy; Decisions; Curriculum and Courses; Teaching; Employee Relationship Management; Knowledge Sharing; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Style; Marketing Strategy; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Franchise Ownership; Performance Expectations; Performance Improvement; Strategic Planning; Attitudes; Conflict Management; Corporate Strategy; Applications and Software; Technology Adoption; Education Industry; Music Industry; Massachusetts; United States
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    • March–April 2022
    • Article

    Uncovering the Mitigating Psychological Response to Monitoring Technologies: Police Body Cameras Not Only Constrain but Also Depolarize

    By: Shefali V. Patil and Ethan Bernstein
    Despite organizational psychologists’ long-standing caution against monitoring (citing its reduction in employee autonomy and thus effectiveness), many organizations continue to use it, often with no detriment to performance and with strong support, not protest, from... View Details
    Keywords: Monitoring; Transparency; Polarization; Body Worn Cameras; Quasi Field Experiment; Analytics and Data Science; Employees; Perception; Law Enforcement
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    • Web

    Curriculum - MBA

    MBA/MPP & MBA/MPA-ID Harvard Kennedy School Curriculum The curriculum includes three courses that are exclusive for joint degree students: the HBS/HKS Joint Degree Seminar in Years 1 and 2, and the Business-Government Integrative Course... View Details
    • Web

    Help - Alumni

    qualify for an exclusive 30 percent discount on nearly all open-enrollment HBS Executive Education programs. This offer is available to HBS alumni only; is nontransferable to colleagues, partners, or other company executives; and is... View Details
    • Web

    Course Planning Resources - MBA

    is for the exclusive use of non-HBS students. If you are enrolled in the MBA program, please login to MyHBS for all of your calendar and course schedule information. Please note that the HBS calendar may differ from that of your home... View Details
    • Research Summary

    Business and Low Income Sectors: The Creation of Economic and Social Value

    In the last three decades, innovative commercial solutions have emerged in developing nations focusing on providing effective responses to the hugely underserved needs of low-income populations, both as consumers as well as active participants in productive value... View Details
    • Web

    Career Support & Exploration Funds - MBA

    open exclusively to HBS MBA students. All students are eligible to apply during their second year to be an HBS Leadership Fellow. Global Opportunity Fellowship (GO:Africa) GO: Africa provides supplemental income to HBS MBA alumni who have... View Details
    • October 2021 (Revised January 2022)
    • Supplement

    Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)

    By: Linda A. Hill and Emily Tedards
    This case is the third installment in a series about the 10-year cultural and digital transformation of Pfizer’s Global Clinical Supply organization. In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone... View Details
    Keywords: Clinical Supply Chain; COVID-19; Vaccine; Agile; Innovation and Invention; Change Management; Organizational Culture; Transformation; Leadership; Corporate Strategy; Health Pandemics; Crisis Management; Mission and Purpose; Health Care and Treatment; Supply Chain Management; Digital Transformation
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    • 2019
    • Working Paper

    Thinking Outside the Box (12): The Benefits of Increased Transparency in Employer-Sponsored Health Insurance for the 180 Million Insured

    By: Regina E. Herzlinger and Barak D. Richman
    Economists have long noted that the tax exclusion of employer-sponsored insurance (ESI) caused workers to purchase health plans that differ in price and other characteristics from those they would otherwise choose for themselves. We explore the short-term and long-term... View Details
    Keywords: After-tax Income; Consumer-driven Health Care; Health Care Costs; Health Insurance; Income Inequality; Tax Policy; Health Care and Treatment; Cost; Insurance; Income; Equality and Inequality; Taxation; Policy; United States
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