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Show Results For
-
All HBS Web
(8,604)
- People (48)
- News (2,734)
- Research (4,032)
- Events (40)
- Multimedia (66)
- Faculty Publications (1,500)
- 12 Jun 2017
- News
Jeff Immelt to Retire as GE CEO
Longtime GE CEO Jeff Immelt (MBA 1982) announced his retirement Monday, set to take effect on August 1. John Flannery, president and chief executive of GE Healthcare, was named Immelt’s successor. The announcement, the company noted, came...
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- 06 Aug 2015
- News
New rule could fuel debate over CEO pay
- Fast Answer
Patent search: US patent ownership
How can I find US patent ownership data? The USPTO Patent Assignment Search database contains all recorded patent ownership information from August 1980 to the present. According to USPTO, “When the USPTO receives relevant...
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- 12 May 2020
- Research & Ideas
It’s Time To Relaunch Your Remote Team
COVID-19 has made virtual work the new normal. In a few short weeks, meeting tools like Zoom, Microsoft Teams, Google Chat, and Slack have gone from a useful supplement to the primary enablers for daily interactions with co-workers....
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by Tsedal Neeley
- 03 Jun 2015
- What Do You Think?
Is the Time Right for Self-Management?
The more thoughtful of them provide a primer on applying the concept. Deborah Nixon's comment echoed several others when she said the idea has been around a long time in other forms, by other names. "The larger an organization...
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- 25 Oct 2010
- HBS Case
Tesco’s Stumble into the US Market
Tesco PLC is the third-largest retailer in the world, just behind Wal-Mart and Carrefour. But that didn't make the UK-based chain immune from many costly mistakes as it entered the US market in 2006. For example, it opened some of its...
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- 25 Apr 2011
- News
What CEOs Do, and How They Can Do it Better
- 23 Jul 2001
- Research & Ideas
Looking for CEOs in All the Wrong Places
made during the dinner; yet within weeks, the first CEO was interviewing for the telecom post, which he had learned about later through a headhunter's phone call. Why did the telecommunications company use a...
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- 2021
- Working Paper
CRM and AI in Time of Crisis
By: Michelle Y. Lu and Navid Mojir
A crisis can affect the incentives of various players within a firm’s multi-layered sales and marketing organization (e.g., headquarters and branches of a bank). Such shifts can result in sales decisions against the firm’s best interests. Motivated by the backlash to...
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Keywords:
CRM;
Artificial Intelligence;
AI;
B2B Marketing;
Decision Authority;
Crisis Marketing;
Intra-organizational Conflict;
COVID-19 Pandemic;
Customer Relationship Management;
Technological Innovation;
Decision Making;
Strategy;
Health Pandemics;
Crisis Management;
AI and Machine Learning
Lu, Michelle Y., and Navid Mojir. "CRM and AI in Time of Crisis." Harvard Business School Working Paper, No. 22-035, November 2021.
- 20 Aug 2008
- Op-Ed
The Time is Right for Creative Capitalism
deal with what is in front of us today. Yes, all these other players matter, in some cases a great deal. But not as much as business matters—in the form of both large global corporations and small-scale entrepreneurial enterprises. This...
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by Nancy Koehn
- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
healer for millions of people. The Servant Leader: Richard Davis Richard Davis started his career as a bank teller, and became the most successful commercial banker in America after US Bancorp named him CEO...
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- 05 May 2008
- Research & Ideas
Connecting with Consumers Using Deep Metaphors
time with them in their actual environment. This may mean spending time with consumers by observing them in their homes, on shopping excursions, at social functions, or at their jobs. Insights from this...
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- 15 Aug 2023
- Research & Ideas
Why Giving to Others Makes Us Happy
to create conditions where helping people might feel good for the actor.” Plus, setting up both corporate and private giving programs properly may lead people to donate their time and money more often, she notes. At a View Details
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by Michael Blanding
- 11 Apr 2023
- Op-Ed
The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone
weeks: Prepare the groundwork. Before you step into the job on Day One, you should already know as much about the position and the organization as possible. If you’re appointed from outside the organization, ask to extend your start date by a month, so you can visit...
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by John Quelch
- 18 Feb 2015
- News
The Secret Weapon of CEOs and Basketball Pros to Get in the Zone
- Article
Using Fresh Starts to Nudge Increased Retirement Savings
By: John Beshears, Hengchen Dai, Katherine L. Milkman and Shlomo Benartzi
We conducted a field experiment to study the effect of framing future moments in time as new beginnings (or “fresh starts”). University employees (N=6,082) received mailings with an opportunity to choose between increasing their contributions to a savings plan...
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Keywords:
Choice Architecture;
Randomized Field Experiment;
Savings;
New Beginning;
Fresh Start;
Saving;
Retirement;
Behavior
Beshears, John, Hengchen Dai, Katherine L. Milkman, and Shlomo Benartzi. "Using Fresh Starts to Nudge Increased Retirement Savings." Organizational Behavior and Human Decision Processes 167 (November 2021): 72–87.
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
justifying my choices by telling myself what a lot of us tell ourselves: that we’re working hard now so we will have more time to be happy later,” she says. “We all need to make better decisions on the...
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by Dina Gerdeman
- 01 Apr 2020
- News
SMEs and Covid-19 – a ticking time bomb
- 05 Jun 2006
- Research & Ideas
Using Competition to Reform Healthcare
not performing the surgery at all, and treating the case in a different way. Value may be still greater if preventive care and advice is provided over time so that little or no treatment is needed at all. The relevant business in health...
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- September 2010 (Revised December 2012)
- Case
Assembling Smartphones: Takt Time ≠ Cycle Time?
By: Willy Shih and Ethan Bernstein
The case was prepared to be used as part of a process review in the first year Technology and Operations Management course at HBS. It offers students an opportunity to discuss the context of a manufacturing process choice, and then examine actual production numbers...
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Keywords:
Cognition and Thinking;
Research and Development;
Design;
Six Sigma;
Measurement and Metrics;
Production
Shih, Willy, and Ethan Bernstein. "Assembling Smartphones: Takt Time ≠ Cycle Time?" Harvard Business School Case 611-012, September 2010. (Revised December 2012.)