Publications

Article

Embeddedness and New Idea Discussion in Professional Networks: The Mediating Role of Affect-Based Trust

By: Roy Y.J. Chua, M.W. Morris and P. Ingram

This article examines how managers' tendency to discuss new ideas with others in their professional networks depends on the density of shared ties surrounding a given relationship. Consistent with prior research which found that embeddedness enhances information flow,... View Details

Keywords: Information; Networks; Trust

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July 2012
Case

Revenue Solutions, LLC

By: Richard S. Ruback and Royce Yudkoff

Ari Wasserman and Nick Esayian were both dissatisfied with their future prospects in their current careers. Wasserman, who managed an infomercial business for a direct response consumer marketing company, wanted more flexibility and ownership. Esayian was the CEO of... View Details

Keywords: Small Business; Partnerships; Work-Life Balance; Partners and Partnerships; Israel; United States

06 Mar 2006
Research & Ideas

Four Strategies for Making Concessions

wage increase. The union was asking for a 4 percent increase, while management wanted to raise salaries by only 1 percent. The executive considered the situation. During past negotiations, weeks were lost as each side jockeyed for... View Details

Keywords: by Deepak Malhotra

09 Feb 2015
Research & Ideas

Professional Networking Makes People Feel Dirty

School of Management at Northwestern University.) "From an academic perspective, we thought we could advance the theory of networks by looking at the psychological consequences of networking." Previous psychology research has shown that... View Details

Keywords: by Carmen Nobel

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

Furthermore, hiring managers should provide virtual sessions to replace orientations or mandatory training sessions that the employee cannot attend in person in the early days of their employment. Build View Details

Keywords: by Boris Groysberg

February 2011 (Revised September 2013)
Case

Sound Group China: Urban Waste Entrepreneurs

By: John D. Macomber, Chad M. Carr and Fan Zhao

Private sector entrepreneur in China with advanced solid waste management capability competes with state owned enterprises and also government policies supporting a rival technology. Wen Yibo has used engineering expertise and political savvy to build a major privately... View Details

Keywords: Private Sector; Public Sector; Service Delivery; Business and Government Relations; Environmental Sustainability; Wastes and Waste Processing; Urban Development; Utilities Industry; China

June 2013
Case

Ron Ventura at Mitchell Memorial Hospital

By: Frank V. Cespedes and Heide Abelli

Mitchell Memorial Hospital is a 750-bed regional academic medical center in Ohio. Andy Prescott, Chief of the Cardiovascular Center, is reviewing the performance evaluations of his star vascular surgeon Ron Ventura. The evaluations, the result of a 360-degree... View Details

Keywords: Performance Expectations; Conflict Management; Behavior; Groups and Teams; Organizational Culture; Resignation and Termination; Health Care and Treatment; Performance Evaluation; Health Industry; Ohio

August 2008 (Revised October 2011)
Case

The Redgrove Axial Workshop

By: Michel Anteby and Mikell Hyman

Marc Fontaine, a new manager at a global manufacturing concern, is on a fast-track to a senior managerial position. One morning, in a storage room, he discovers some ornamental artifacts made with the same materials used for official production. He suspects workers... View Details

Keywords: Ethics; Managerial Roles; Production; Groups and Teams; Behavior

11 May 2016
Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

fix it. Avery is an expert on customer relationships and brand management. Schlesinger, the Baker Foundation Professor in the General Management Unit, has co-written several books on service management.... View Details

Keywords: by Sean Silverthorne; Auto

Web

4.2 Student/Faculty Ventures - MBA

new ventures. Conflicts of Interest: Financial or business relationships between students and faculty members have the potential to create conflicts of interest. Such conflicts—real or perceived—are most apparent when a faculty member is... View Details

Web

After the Opium War: Treaty Ports and Compradors - A Chronicle of the China Trade

end of the hong monopolies. The Chinese comprador, who served as a trading house employee and manager and sometimes as an independent merchant, became the essential go-between for American traders. Although neither party possessed... View Details

27 Jun 2017
First Look

First Look at New Research and Ideas, June 27

relationship between green business and governments. The struggles of entrepreneurial pioneers have rarely proved profitable, as they were forced to compete with conventional businesses that ignored negative environmental externalities... View Details

Keywords: Sean Silverthorne

24 Apr 2018
First Look

First Look at New Research and Ideas, April 24, 2018

April 2018 Management Science Offline Showrooms in Omni-channel Retail: Demand and Operational Benefits By: Bell, David R., Santiago Gallino, and Antonio Moreno Abstract—Omnichannel environments where customers shop online and offline at... View Details

Keywords: Sean Silverthorne

August 15, 2014
Article

Can an Outside CEO Run a Family-Owned Business?

By: Josh Baron and Rob Lachenauer

This article explores the intricate dynamics that often characterize family-owned businesses, shedding light on key archetypes that play prominent roles within these organizations. Using a narrative approach, the article illustrates the challenges faced by leaders... View Details

Keywords: Family Ownership; Personal Characteristics; Family and Family Relationships; Management Practices and Processes

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22 Mar 2016
First Look

March 22, 2016

abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50793 forthcoming Production and Operations Management Enhancing the Practical Relevance of Research By: Toffel, Michael W. Abstract—This article seeks... View Details

Keywords: Sean Silverthorne

Blog

Which HBS Executive Education Program is Right For Me?

process. We're lucky to have a large portfolio of programs-there is a program for every stage of a career ranging from individual contributors transitioning into managers all the way to board members. We're... View Details

November 2003 (Revised September 2021)
Case

Ivar Kreuger and the Swedish Match Empire

By: Geoffrey Jones and Ingrid Vargas

Taught in Evolution of Global Business. Globalization and corporate fraud are the central themes of this case on the international growth of Swedish Match in the interwar years. Between 1913 and 1932, Ivar Kreuger, known as the "Swedish Match King," built a small,... View Details

Keywords: History; International Finance; Globalized Firms and Management; Crime and Corruption; Ethics; Monopoly; Business and Government Relations; Sweden