• July 2021
• Article

The Effect of Price on Firm Reputation

By: Michael Luca and Oren Reshef

While a business's reputation can affect its pricing, prices can also affect its reputation. To explore the effect of prices on reputation, we investigate daily data on menu prices and online ratings from a large rating and ordering platform. We find that a price... View Details

Keywords: Pricing; Reputation Systems; IT Policy And Management; Economics Of Digital Platforms; Business Ventures; Reputation; Price; Consumer Behavior; Analysis

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Luca, Michael, and Oren Reshef. "The Effect of Price on Firm Reputation." Management Science 67, no. 7 (July 2021): 4408–4419.

• Article

When Talk Is "Free": The Effect of Tariff Structure on Usage Under Two- and Three-Part Tariffs

By: Eva Ascarza, Anja Lambrecht and Naufel Vilcassim

In many service industries, firms introduce three-part tariffs to replace or complement existing two-part tariffs. In contrast with two-part tariffs, three-part tariffs offer allowances, or “free” units of the service. Behavioral research suggests that the attributes... View Details

Keywords: Pricing; Nonlinear Pricing; Discrete/continuous Choice Model; Three-part Tariffs; Free Products; Price; Consumer Behavior; Analysis; Learning; Risk and Uncertainty

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Ascarza, Eva, Anja Lambrecht, and Naufel Vilcassim. When Talk Is "Free": The Effect of Tariff Structure on Usage Under Two- and Three-Part Tariffs. Journal of Marketing Research (JMR) 49, no. 6 (December 2012): 882–900.

• February 2017 (Revised August 2018)
• Case

Sarah Powers at Automated Precision Products

By: Jeffrey T. Polzer, Michael Norris, Julia Kelley and Kristina Tobio

In 2017, Sarah Powers, VP of Sales at an automation hardware firm, is trying to understand why some members of her sales team have been underperforming. She is tasked with analyzing her firm’s email and calendar data to try to find relationships between communications... View Details

Keywords: People Analytics; Sales Attainment; Communication Networks; Data; Human Resources; Business Processes; Sales; Communication; Analytics and Data Science; Analysis; Industrial Products Industry; Manufacturing Industry; United States

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Polzer, Jeffrey T., Michael Norris, Julia Kelley, and Kristina Tobio. "Sarah Powers at Automated Precision Products." Harvard Business School Case 417-072, February 2017. (Revised August 2018.)

• 01 Jun 2012
• News

Noted & Quoted

“Trust your instincts 98 percent, your observations 50 percent, and your conclusions 25 percent.” —Zynga founder & CEO Mark Pincus (MBA 1993), discussing the entrepreneur’s need to balance data analysis and observation when evaluating... View Details

• 01 Sep 2015
• News

An Unconventional Suggestion

minimize the local environmental impact of extraction, and speed the transition to cleaner, lower-carbon energy. The report’s analysis found “no inherent trade-off between environmental protection and company profitability” and found that... View Details

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Data Science for Managers 2 - Course Catalog

making. The course builds on concepts learned in DSM and is specifically suited for students who want to continue their career at companies such as technology companies, where data collection, aggregation, and analysis permeates the... View Details

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Commodities

of options going back 13 years. CRB Commodity Yearbook Features historical commodity prices and a brief analysis of various commodities. The Mergent Archive includes .pdf files of the print back to 1939.  Agricultural: USDA... View Details

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Secrets Behind a VC Success Story

confronting challenges in the Third World. Meet Richard America (MBA ’63), who sees policy analysis and quality management as keys to development and economic justice. Web Extra “A National System of Income Supplementation” Sarah Talley’s... View Details

• 01 Mar 2008
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“A National System of Income Supplementation”

Richard America’s analysis of the crippling legacy of racial discrimination in the United States was underscored by a study released last summer. In the wake of a spate of riots in urban America in the 1960s, a federal government... View Details

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U.S. economic data

H.15 - Interest rates for select U.S. government and Federal Reserve series, published every business day. Bureau of Economic Analysis (BEA) Data - U.S. national data and a variety of other data such as GDP and... View Details

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Biotech, Medical Devices, and Pharmaceuticals: Business and Management focused topics

ABI/ProQuest - articles from academic and industry publications that covers all aspects of business and management topics, including some company SWOT analysis and quarterly industry profiles.  ScienceDirect - articles... View Details