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  • 22 Dec 2015
  • First Look

December 22, 2015

https://cb.hbsp.harvard.edu/cbmp/product/815129-PDF-ENG Harvard Business School Case 615-022 IDEO: Human-Centered Service Design This case describes the human-centered innovation culture and service design process at IDEO, one of the world’s leading design... View Details
Keywords: Carmen Nobel
  • June 2018 (Revised August 2019)
  • Case

Qualcomm Inc., 2019

By: David B. Yoffie and Andrew S. Choi
This case is set in mid-2019, when Qualcomm was struggling with unwanted take-over battles, fights with Apple and the Chinese government, and internal dissension on the board of directors. Ten years earlier Qualcomm was hailed as a monopoly on CDMA technologies and... View Details
Keywords: Technology Cycles; Strategy; Competitive Advantage; Intellectual Property; Information Technology; Standards; Business Model; Organizational Change and Adaptation; Telecommunications Industry; Semiconductor Industry
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  • 09 Feb 2016
  • First Look

February 9, 2016

Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=39907 Does 'What We Do' Make Us 'Who We Are'? Organizational Design and Identity Change at the Federal Bureau of Investigation By:... View Details
Keywords: Sean Silverthorne
  • Web

Leadership, Ethics, and Corporate Accountability Course | HBS Online

business in society and why an organizational approach focusing on environmental, social, and governance (ESG) issues can—and should—be financially viable. Highlights Causality and Complicity The Tazreen Fire Purpose of the Firm Show Hide... View Details
  • 12 Oct 1999
  • Research & Ideas

Right from the Start: Common Traps for the New Leader

authority until people feel like they know you." Coming In With The Answer New leaders who show up with a single answer for complex organizational problems usually do so out of arrogance or insecurity, or because they believe they... View Details
Keywords: by Dan Ciampa & Michael D. Watkins
  • 07 Jan 2015
  • What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

specific issue of organizational transparency arising with increasing frequency is whether or not salary and wage information should be shared by all members of an organization. It may in part be a reflection of the View Details
Keywords: by James Heskett
  • 06 May 2013
  • Research & Ideas

How Local Events Shake Up Corporate Philanthropy

events were over, but the increased generosity tended to taper off and disappear after a few years. Thus, even the most majestic sporting events don't seem to have the power to change a locally-headquartered firm's philanthropic behavior... View Details
Keywords: by Carmen Nobel
  • 02 Jun 2003
  • What Do You Think?

What Can Aspiring Leaders Be Taught?

managers confronted with alternatives that some would view as involving right and wrong, and others would view as involving a selection of the lesser of two or more wrongs. Taken to its extreme, this may involve some effort to effect moral View Details
Keywords: by James Heskett
  • 01 Dec 2003
  • News

Business Answers the Call

together an ambitious agenda for change and hired a charismatic leader named John Stanford, a former Army major general with no ed-ucation administration experience, to be superintendent. Stanford would die tragically of leukemia three... View Details
Keywords: Garry Emmons; Educational Support Services; Educational Services
  • 12 Apr 2011
  • First Look

First Look: April 12

Talent Partners (B) Robert G. Eccles and Penelope RossanoHarvard Business School Supplement 411-085 B) case updates company changes since the (A) case. Key updates include leadership and management appointments and View Details
Keywords: Sean Silverthorne
  • January 2019 (Revised June 2019)
  • Technical Note

U.S. Commercial Health Insurance Industry

By: Susanna Gallani, Mary Witkowski and Harry B. Wolberg
This note describes the role of commercial payers in the U.S. healthcare industry. We begin with a review of the historical evolution of commercial payers and their role in the market, from the beginning to the Affordable Care Act and beyond. Every wave of reforms in... View Details
Keywords: Health Care and Treatment; Insurance; Governing Rules, Regulations, and Reforms; Organizational Change and Adaptation; Health Industry; Insurance Industry; United States
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  • 27 Jul 2015
  • Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

Companies change strategy, operational processes, and policies all the time, each shift creating a new group of winners and losers. When Steve Jobs became CEO of Apple for the second time, the culture shifted, with designers enjoying... View Details
Keywords: by Roberta Holland
  • 02 Oct 2013
  • What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

pp. 44-58. Eric Reis, The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses, (New York: Crown Business, 2011). Michael L. Tushman and Charles A. O'Reilly III, Winning Through Innovation: A Practical Guide to... View Details
Keywords: by James Heskett
  • 22 Mar 2016
  • First Look

March 22, 2016

forthcoming World Scientific Institutions, Institutional Change and Economic Performance in Emerging Markets By: Iyer, Lakshmi Abstract—Emerging markets play an increasingly important role in the global economy, accounting for 31% of... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2014
  • First Look

First Look: April 29

extrapolating past returns. Such beliefs are hard to reconcile with existing models of the aggregate stock market. We study a consumption-based asset pricing model in which some investors form beliefs about future price changes in the... View Details
Keywords: Sean Silverthorne
  • 01 Oct 2001
  • What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

the new market leaders." Even if many things have to happen before fundamental organizational changes occur, it still leaves us with questions: Is this kind of change... View Details
Keywords: by James Heskett
  • 01 Apr 1999
  • News

New Releases

evolution of the TOM unit, acknowledging that the strong reputation it holds - both inside and outside the School- must be constantly monitored due to the rapidly changing nature of the discipline. In what they call a "paradox of... View Details
Keywords: Susan Young
  • 13 May 2002
  • Op-Ed

A Cure for Enron-Style Audit Failures

past five decades, accountants have changed from watchdogs to advocates and salespersons. Auditing has become one of a number of services, including consulting and tax advice, in which accountants "sell" creative tax avoidance... View Details
Keywords: by Jay Lorsch; Accounting
  • 27 Sep 2016
  • First Look

September 27, 2016

explaining the success of various training and education programs. We use these distinctions to structure the landscape of strategic decisions that both organizations committed to organizational development and providers of executive... View Details
Keywords: Sean Silverthorne
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

it is urgent. What does it mean to make capitalism a subject of historical inquiry? What is its potential across multiple disciplines, alongside different methodologies, and in a range of geographic and chronological settings? And how does a focus on capitalism View Details