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Show Results For
-
All HBS Web
(7,189)
- People (50)
- News (2,514)
- Research (3,395)
- Events (12)
- Multimedia (12)
- Faculty Publications (1,776)
- 30 Sep 2021
- Blog Post
Driving Social Impact Through Consumer Behavior: Nonprofit to Finance to Retail with Nicole Krantz (MBA 2022)
student-run company, Campus Enterprises, as the Chief Operating Officer,” Krantz shared. “The company is several different ventures under one umbrella, and I founded a new cleaning View Details
Keywords:
Retail
- 03 Nov 2010
- Working Paper Summaries
How Did Increased Competition Affect Credit Ratings?
- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
anything wrong with academics serving as advocates—either because they are personally passionate or because they are being paid by a particular party to represent its interest....
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Keywords:
by Michael Blanding
- Blog
Is AI Coming for Your Job?
tools that are now being introduced will have a profound impact on the labor market, leading to the eventual elimination of many jobs and the restructuring of many others. The effect will be particularly acute among knowledge...
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- January 2001 (Revised January 2004)
- Case
Ninth House: e-Learning Software
By: Amy C. Edmondson, Frances X. Frei and Corey B. Hajim
Jeff Snipes, CEO of the Ninth House Network, a San Francisco-based E-Learning company, considers a strategy shift to address a recent slump in sales and to attract more customers. The revised strategy would require creating shorter, more directed content that could be...
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Keywords:
Internet and the Web;
Service Operations;
Organizational Structure;
Groups and Teams;
Corporate Strategy;
Organizational Culture;
Learning;
Sales;
Service Delivery;
Entrepreneurship;
Service Industry;
Service Industry;
Service Industry;
San Francisco
Edmondson, Amy C., Frances X. Frei, and Corey B. Hajim. "Ninth House: e-Learning Software." Harvard Business School Case 601-047, January 2001. (Revised January 2004.)
- 18 Apr 2005
- Research & Ideas
Selling Luxury to Everyone
facials a year. Those services provide the company with a paying focus group from which it can gather feedback on its products. "Our customers are paying us $200 [a...
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- 01 Sep 2023
- News
Action Plan: In Context
Sara Jane Ho (MBA 2012) knows that many people think of etiquette as outdated, nothing more than “stuffy, stuffy old manners.” She has made a career—and now a Netflix series, Mind Your Manners—out of updating this old-fashioned perspective. “I see etiquette as the...
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- 21 Jul 2009
- First Look
First Look: July 21
for making CBA more effective, rather than eliminating CBA as a decision-making tool. Download the paper: http://www.hbs.edu/research/pdf/10-001.pdf Reputation and Competition: Evidence from the Credit...
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Keywords:
Martha Lagace
- January 2007 (Revised October 2008)
- Case
H&R Block 2006
By: Peter Tufano
Mark Ernst, the Chairman, CEO and President of H&R Block, has to decide how to respond to a competitive threat posed by a competitor's refund-lending product. Block is the largest U.S. tax preparation firm, which competes not only on its tax preparation services, but...
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Keywords:
Ethics;
Financing and Loans;
Personal Finance;
Taxation;
Corporate Social Responsibility and Impact;
Competition;
Financial Services Industry
Tufano, Peter, Arijit Roy, and Emily McClintock. "H&R Block 2006." Harvard Business School Case 307-091, January 2007. (Revised October 2008.)
- 28 Jun 2022
- Book
The Moral Enterprise: How Two Companies Profit with Purpose
How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University...
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Keywords:
by Avery Forman
- February 1997 (Revised May 1997)
- Background Note
Modern India
By: Tarun Khanna and Danielle J. Melito
Describes India's move from a controlled economy toward a more market-oriented one, commencing in 1991. Highlights the extent of changes in the product, capital, and labor markets, and the political situation at the central government, as these stood in 1995.
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Keywords:
Developing Countries and Economies;
Economic Systems;
Economy;
Macroeconomics;
Government and Politics;
Strategy;
Financial Services Industry;
India
Khanna, Tarun, and Danielle J. Melito. "Modern India." Harvard Business School Background Note 797-108, February 1997. (Revised May 1997.)
- 02 Aug 2017
- What Do You Think?
Summing Up: Why Can’t Organizations Engage Their Employees?
leadership talent with the attitude, training, and willingness to devote the time to this difficult task of engagement, which can have a significant impact on performance. Too much emphasis on “making the numbers” to the exclusion of...
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by James Heskett
- Career Coach
Mo Fong
Google, Mo worked at PayPal in risk management and was the Executive Director of the Stanford Educational Leadership Initiative (https://seli.stanford.edu/). She started her career as a high school math and...
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- 11 Oct 2006
- What Do You Think?
How Do We Respond to the “Dependency Ratio” Dilemma?
Summing Up Dependency ratios are useful as general indicators of future economic and social health. But they must be managed downward on both a micro and macro basis, in the opinion of the majority of...
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Keywords:
by Jim Heskett
- March 2017
- Case
SKS Microfinance (Abridged)
By: Shawn Cole and Theresa Chen
Vikram Akula, CEO of SKS Microfinance, seeks a venture capital investment to fund his firm. SKS, one of the largest and fastest growing microfinance institutions in India, is a profitable, for-profit institution with a social mission. In what is one of the first...
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Keywords:
For-Profit Firms;
Venture Capital;
Microfinance;
Corporate Social Responsibility and Impact;
Valuation;
Financial Services Industry;
India
Cole, Shawn, and Theresa Chen. "SKS Microfinance (Abridged)." Harvard Business School Case 217-069, March 2017.
- Career Coach
Kristin Brennan
Kristin (Duke ’03) applies her background as a management consultant, nonprofit Chief Talent Officer and negotiation strategist to her work helping students and alumni chart a...
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Keywords:
Social Enterprise
- 05 Jul 2021
- What Do You Think?
Do Companies Really Need Chief Experience Officers to Know Their Customers?
(Image credit: iStockphoto/skynesher) I will always remember November 11, 1977 as the day I drove a Ford Pinto into the employee parking lot of the General Motors Technical Center in Detroit. My vehicle was...
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Keywords:
by James Heskett
- January 2008 (Revised May 2009)
- Case
Restructuring at Delphi Corporation (A)
By: Stuart C. Gilson and Sarah L. Abbott
Delphi Corporation, operating under Chapter 11 bankruptcy protection, has filed a plan of reorganization with the court, under which a consortium of hedge funds led by Appaloosa Management will invest up to $2.6 billion in new equity. Also participating in the plan is...
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Keywords:
Restructuring;
Capital Structure;
Private Equity;
Insolvency and Bankruptcy;
Investment Funds;
Labor and Management Relations;
Service Industry;
Service Industry
Gilson, Stuart C., and Sarah L. Abbott. "Restructuring at Delphi Corporation (A)." Harvard Business School Case 208-069, January 2008. (Revised May 2009.)
- May 2003 (Revised October 2003)
- Case
BEA Systems, Inc.: Constant Reinvention to Cope with Market Waves
Developed in 1995 as a specialist software vendor, BEA Systems, Inc. had already transformed itself twice from a transaction processing product company to a server application provider. By July 2002, it had become the fastest company in history to reach $1 billion in...
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Keywords:
Organizational Change and Adaptation;
Digital Platforms;
Business Growth and Maturation;
Management Practices and Processes;
Applications and Software;
Entrepreneurship;
Organizational Culture;
Web Services Industry;
Web Services Industry
Sull, Donald N., Ramiro Montealegre, and Jeannette Dale. "BEA Systems, Inc.: Constant Reinvention to Cope with Market Waves." Harvard Business School Case 803-118, May 2003. (Revised October 2003.)
- 08 Mar 2004
- Research & Ideas
Creating Value in Your Business Ecosystem
delivery of a company's own offerings. Like an individual species in a biological ecosystem, each member of a business ecosystem ultimately shares the fate of the network View Details
Keywords:
by Marco Iansiti & Roy Levien