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Show Results For
- All HBS Web
(9,809)
- People (25)
- News (1,681)
- Research (6,259)
- Events (39)
- Multimedia (107)
- Faculty Publications (4,586)
- Research Summary
Service Excellence by Design
By: Frances X. Frei
This research addresses how to design sustainable service models that deliver ongoing value to both customers and the firm. In particular, the research reveals three principles of effective service management (see
View Details
- December 1983 (Revised March 1999)
- Case
The United States Financial Crisis of 1931
The behavior of the Federal Reserve System during the early years of the Great Depression has been a topic of considerable controversy. The Fed, it has been argued, pursued a contracting policy, thereby helping to turn what might have been only a brief recession into... View Details
Rukstad, Michael G. "The United States Financial Crisis of 1931." Harvard Business School Case 384-115, December 1983. (Revised March 1999.)
- 8 Jun 2010
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and Porter, Michael E. "A Strategy for Health Care Reform," New England... View Details
Porter, Michael E. "Value-Based Health Care Delivery." World Innovation Forum, New York City, NY, June 8, 2010.
- February 1994
- Case
Alpha-Beta Technology, Inc.: Pioneering Carbohydrate Technology
Alpha-Beta was founded in 1988 by two scientist-entrepreneurs with ten patents on carbohydrate technology. In 1991, the company faces critical questions about how to focus its product definition from among several promising, but risky, choices. How should they analyze... View Details
Keywords: Technological Innovation; Product Design; Entrepreneurship; Product Development; Biotechnology Industry
Teisberg, Elizabeth O. "Alpha-Beta Technology, Inc.: Pioneering Carbohydrate Technology." Harvard Business School Case 794-093, February 1994.
- 09 Aug 2011
- News
Enough talk about jobs. Where's the action?
- 02 Apr 2024
- What Do You Think?
What's Enough to Make Us Happy?
leave the world a better place than they found it. For example, an inspiring acquaintance, Jack Bogle—founder of the Vanguard Group, comprising over $8 trillion in funds placed there by investors, and author of a book entitled Enough—died with an estate View Details
Keywords: by James Heskett
- 09 Jan 2024
- In Practice
Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year
previously complex and specialized software. Cost transformation. By broadening who can interface with software, generative AI allows businesses to achieve more with fewer resources, potentially transforming their organizational structures. Leveraging the limitations.... View Details
- Program
Aligning Strategy and Sales
well as implement the infrastructure, processes, and cultural values critical to profitable growth. Details Develop a strategic sales approach optimized for your business Define your target customers and the best methods for reaching them... View Details
- August 2019 (Revised July 2023)
- Module Note
Demystifying the Family Enterprise: Module 1 - The Family
By: Christina R. Wing, Madeline Keulen and Vicki Morton
Module 1 of Demystifying Families in Business focuses on the Family. The Family unit forms the bedrock of the organizations that comprise the collective Family organization, specifically, the virtues that define the Family members’ rules of engagement, and the... View Details
Keywords: Family Business; Family and Family Relationships; Governance; Values and Beliefs; Business Organization
Wing, Christina R., Madeline Keulen, and Vicki Morton. "Demystifying the Family Enterprise: Module 1 - The Family." Harvard Business School Module Note 620-031, August 2019. (Revised July 2023.)
- Research Summary
Institutions and Markets
Alexander Dyck's academic articles, case studies and course development show how incentive policies, ownership structures, regulatory agencies and corporate governance institutions determine whether hopes for value creation through private sector expansion will be met.... View Details
- May 1995 (Revised March 1996)
- Case
ToyWorld, Inc.: Information Technology Planning
ToyWorld, a fast growing retailer, was revitalizing its information technology (IT) infrastructure and called in AT&T to help plan for the future. Five strategic alternatives for use of information and communications technology were identified through value chain... View Details
Keywords: Strategic Planning; Information Technology; Growth and Development; Expansion; Partners and Partnerships; Retail Industry
Applegate, Lynda M. "ToyWorld, Inc.: Information Technology Planning." Harvard Business School Case 195-262, May 1995. (Revised March 1996.)
- 15 Jul 2010
- Other Presentation
Value-Based Health Care Delivery
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and Porter, Michael E. "A Strategy for Health Care Reform," New England... View Details
Porter, Michael E. "Value-Based Health Care Delivery." Current Issues in Health Policy, Harvard Medical School, Boston, MA, July 15, 2010.
- September 2002 (Revised July 2012)
- Case
Athleta
By: William A. Sahlman and Taslim Pirmohamed
The management team at Athleta is attempting to raise equity capital for the company in March 2002. Athleta is a catalog and online retailer of women's athletic clothing. The company has made substantial progress, with anticipated 2002 sales over $20 million, but has... View Details
Keywords: Management Teams; Financing and Loans; Business Model; Business Strategy; Equity; Capital; Retail Industry
Sahlman, William A., and Taslim Pirmohamed. "Athleta." Harvard Business School Case 803-045, September 2002. (Revised July 2012.)
- March 1997 (Revised April 1998)
- Case
Amazon.com (A)
Jeff Bezos, the founder and CEO of Amazon.com, an Internet-based bookseller, has created one of the most successful ventures for electronic commerce on the Web. With revenue growing at a pace of 30% per month, Bezos attributes the success of Amazon.com to its value... View Details
Rayport, Jeffrey F., and Dickson Louie. "Amazon.com (A)." Harvard Business School Case 897-128, March 1997. (Revised April 1998.)
- July 1991 (Revised June 1993)
- Background Note
Conflicting Responsibilities
Presents a framework for resolving issues in which managers' responsibilities--to shareholders, employees, other stakeholder groups, and to their own values and commitments in life--conflict with each other. The framework analyzes these issues in terms of duties,... View Details
Keywords: Ethics; Employees; Management Analysis, Tools, and Techniques; Management Practices and Processes; Organizational Structure; Personal Development and Career; Business and Shareholder Relations; Business and Stakeholder Relations
Badaracco, Joseph L. "Conflicting Responsibilities." Harvard Business School Background Note 392-002, July 1991. (Revised June 1993.)
- 31 May 2018
- News
Starbucks’ racial bias training has another goal
- Web
1.3 Academic Calendar - MBA
1. Academic Information & Policies 1.3 Academic Calendar Welcome to HBS Being a Student at HBS 1. Academic Information & Policies 1.1 HBS Community Values 1.2 MBA Honor Code 1.3 Academic Calendar 1.4 Academic Program Specifics 1.5... View Details
- June 2015 (Revised January 2017)
- Case
Greece's Debt: Sustainable?
By: George Serafeim
The case "Greece's Debt: Sustainable?" describes the Greek economic crisis, bailout from the European Union and the International Monetary Fund (IMF), and the debt restructuring that followed. Because of a lack of trust in Greece's ability to repay its debt, two... View Details
Keywords: Debt Crisis; Accounting; Debt Sustainability; Austerity; Solvency Opinions; Borrowing and Debt; Restructuring; Valuation; Accrual Accounting; Fair Value Accounting; Economy; Greece
Serafeim, George. "Greece's Debt: Sustainable?" Harvard Business School Case 115-063, June 2015. (Revised January 2017.)
- Article
When Is Traditionalism an Asset and When Is It a Liability for Team Innovation? A Two-Study Empirical Examination
By: Laura Huang, Cristina B. Gibson, Bradley L. Kirkman and Debra L. Shapiro
Team innovation requires idea generating and idea implementing. In two studies, we examine how these team activities are affected by the extent to which members value traditionalism – that is, placing importance on preserving old ways of doing things over breaking... View Details
Keywords: Groups and Teams; Innovation and Invention; Diversity; Values and Beliefs; Performance Effectiveness
Huang, Laura, Cristina B. Gibson, Bradley L. Kirkman, and Debra L. Shapiro. "When Is Traditionalism an Asset and When Is It a Liability for Team Innovation? A Two-Study Empirical Examination." Journal of International Business Studies 48, no. 6 (August 2017): 693–715.
- January 2024
- Case
BWX Technologies
By: Suraj Srinivasan, Yuan Zou and Aldo Sesia
Rex Geveden and Robb LeMasters, CEO and CFO of BWX Technologies, Inc. (BWXT), were concerned that investors and analysts did not fully appreciate the company's transformation from a nuclear reactor provider to the US Navy and Canadian utilities to a multi-product line... View Details
Keywords: Transformation; Communication Intention and Meaning; Business and Shareholder Relations; Valuation; Diversification; United States; Canada
Srinivasan, Suraj, Yuan Zou, and Aldo Sesia. "BWX Technologies." Harvard Business School Case 124-071, January 2024.