Publications
Publications
Show Results For
- All HBS Web
(7,913)
- Faculty Publications (3,145)
Michael
→
- May 1994 (Revised September 1994)
- Case
STAR TV (A)
By: Michael Y. Yoshino and J. Peter Williamson
Concerns the decision whether or not to launch a satellite television service in Asia in the 1990-1991 period. STAR TV was a joint venture between Hutchison Whampoa and Li-Ka Shing and was established to launch such a service. Li-Ka Shing's son, Richard, was CEO.... View Details
- May 1994 (Revised September 1994)
- Case
STAR TV (B)
By: J. Peter Williamson and Michael Y. Yoshino
Keywords: Media and Broadcasting Industry
- May 1994 (Revised September 1994)
- Case
STAR TV (C)
By: J. Peter Williamson and Michael Y. Yoshino
Keywords: Media and Broadcasting Industry
- 1994
- Chapter
Strategic Change: How to Realign the Organization to Implement Strategy
By: Michael Beer and R. A. Eisentat
- March 1994
- Supplement
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)
By: Roy D. Shapiro and Michael D. Watkins
Supplements the (A) case. View Details
Keywords: Telecommunications Industry
- Article
Organization Transformation as Punctuated Equilibrium: An Empirical Test
By: Michael Tushman and E. Romanelli
- October 1993 (Revised July 1997)
- Case
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)
By: Roy D. Shapiro and Michael D. Watkins
AT&T's Universal Card Services (UCS) has been extremely successful during its short lifetime. Dedicated to improving service quality and customer satisfaction, chief quality officer Rob Davis and his quality team have designed and put into place an unusual measurement... View Details
- 10 Oct 2003
- Other Presentation
Regional Competitiveness in the Berkshire Region
- September 1993 (Revised June 1994)
- Case
Raychem Corporation: Asian Strategy
By: Michael Y. Yoshino and Thomas W. Malnight
- July 1993 (Revised December 2003)
- Case
Sears Auto Centers (A)
By: Lynn S. Paine and Michael Santoro
The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for unnecessary repairs. View Details
- July 1993 (Revised September 1993)
- Case
Edizione Holding, SpA: Sporting Goods (A)
Keywords: Sports Industry
- July 1993 (Revised August 1994)
- Supplement
Sears Auto Centers (B)
By: Lynn S. Paine and Michael Santoro
Sears's CEO responds to the allegations. View Details
Keywords: Auto Industry
- July 1993 (Revised August 1994)
- Supplement
Sears Auto Centers (C)
By: Lynn S. Paine and Michael Santoro
Supplements the (A) case. View Details
Keywords: Auto Industry
- March 1993
- Teaching Note
John A. Clendenin and Managing Xerox's Multinational Development Center TN
By: Michael Beer and Russell A. Eisenstat
Teaching Note for John A. Clendenin (9-490-028) and Managing Xerox's Multinational Development Center (9-490-029). View Details
Keywords: Globalized Firms and Management
- March 1993
- Case
Clarion Optical Co.
By: Michael J. Roberts and Howard H. Stevenson
Focuses on two individuals' attempts to purchase Clarion Optical Co. Forces students to consider alternative proposals for financing the purchase; generate pro forma cash flows to assess the feasibility of these proposals; estimate the sources and magnitude of... View Details
- February 1993 (Revised November 1993)
- Case
East Africa Industries Limited
By: James E. Austin and Michael Grossman
Keywords: Africa