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Show Results For
- All HBS Web
(4,837)
- People (27)
- News (1,254)
- Research (2,730)
- Events (13)
- Multimedia (11)
- Faculty Publications (1,488)
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- 12 Jul 2011
- First Look
First Look: July 12
amplify pressures to improve. Examining organizational responses to a change in a prominent information disclosure program, we provide some of the first empirical evidence characterizing organizations' heterogeneous responses to... View Details
Keywords: Carmen Nobel
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
Evidence from the Hospital Industry By: Dafny, Leemore S., Katherine Ho, and Robin S. Lee Abstract—We consider the effect of mergers between firms whose products are not viewed as direct substitutes for the same good or service but are... View Details
Keywords: Dina Gerdeman
- 04 Mar 2013
- Lessons from the Classroom
Lessons from Running GM’s OnStar
OnStar as president and CEO for 14 years. A major subsidiary of General Motors, OnStar provides in-vehicle security, navigation, remote diagnostic, and emergency services to more than 6 million subscribers.... View Details
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
price remains a primary determinant of whether a consumer will buy a product, free shipping provides an added enhancement for online merchants to consider. Shoppers are only one-tenth as sensitive to increases in shipping fees as they are... View Details
- 02 Feb 2010
- First Look
First Look: Feb. 2
yours to provide unique customer solutions. Purchase this book: http://cb.hbsp.harvard.edu/cb/web/product_detail.seam?R=1721-HBK-ENG&conversationId=355532&E=3159 Merchants to Multinationals Author:Geoffrey Jones Publication:Tokyo:... View Details
Keywords: Martha Lagace
- 19 Jun 2007
- First Look
First Look: June 19, 2007
and self-improvement. Additionally, we show that future lock-in can arise without changing the structure of a should-choice, but just changing people's temporal focus. Finally, we provide evidence that the should self operates at a higher... View Details
Keywords: Martha Lagace
- 18 Jun 2014
- Research & Ideas
Leading Innovation is the Art of Creating ‘Collective Genius’
job as leader was to figure out when to step in." The "young Sparks" Of the 16 leaders studied, Hill says Delhi-based HCL, under former CEO Vineer Nayar, might be the boldest. Nayar, who pulled the company out of a five-year slump, challenged the common belief that... View Details
Keywords: by Kim Girard
- 18 Apr 2017
- First Look
First Look at New Ideas, April 18
service to society. Beyond his research, Lawrence was committed to building the field of organizational behavior at HBS and more broadly in our profession. He had a lifelong passion for participant-centered learning and for the training... View Details
Keywords: by Sean Silverthorne
- 23 Mar 2010
- First Look
First Look: March 23
unique two-sided innovation platform consisting of a global community of over 225,000 developers who compete to write software modules for its over 40 clients. Provides details of a unique innovation platform where complex software is... View Details
Keywords: Martha Lagace
- 17 Mar 2008
- Research & Ideas
The Lessons of Business History: A Handbook
Confined to specialist journals and books, business history research too often lacks the impact it should have on the research and practice of business management and the social sciences, according to the editors of the newly published Oxford Handbook of Business... View Details
Keywords: by Sean Silverthorne
- 11 Mar 2014
- First Look
First Look: March 11
consumers large discounts when they prepay for participating firms' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated firms: price... View Details
Keywords: Sean Silverthorne
- 12 Sep 2006
- First Look
First Look: September 12, 2006
directly, but they are undeniably in business together. They are probably the world's most widely known pair of complementors—companies that independently provide complementary products or services to mutual... View Details
Keywords: Sean Silverthorne
- 03 Jun 2020
- Research & Ideas
Who Guarantees Your Workplace Is Safe for Return?
Here are key requirements to ask of any service provider offering to certify your work setting as a healthy building. These best practices apply for employers, employees, and customers alike. Our research... View Details
- 24 Jan 2005
- Research & Ideas
Entrepreneurial Hospital Pioneers New Model
said Khanna, are these: How does someone become an entrepreneur in a developing country? How do they overcome all the barriers? How do they provide market-based services to the poor? Khanna is also working... View Details
- 18 Feb 2009
- First Look
First Look: February 18, 2009
possible responses to this shortage: Sharing addresses impedes new Internet applications and does not seem to be scalable. A new numbering system ("IPv6") offers greater capacity, but network incentives impede transition. Paid... View Details
Keywords: Martha Lagace
- 03 Jan 2007
- First Look
First Look: January 3, 2007
the context of an M&A transaction in an emerging economy and the role of private equity and venture capital in the development and the eventual consolidation of the new media advertising industry. Provides a context in which to... View Details
Keywords: Sean Silverthorne
- 04 Jul 2016
- Research & Ideas
Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment
continued to grow globally. Another, a seasoned lawyer, set out to evolve the organizational structure of his firm. “The emergence of new technologies and the trend toward unbundling legal services into their component parts means the... View Details
Keywords: by Carmen Nobel
- 19 Aug 2008
- First Look
First Look: August 19, 2008
factors investigated were found to be significant for at least one segment, only consumer price index, personal savings rate, and real gross domestic product were strongly significant. To explore further the dynamics of the segments and to View Details
Keywords: Sean Silverthorne
- 02 Sep 2008
- First Look
First Look: September 3, 2008
Hotels: Brand Differentiation through Customer Relationship Management Harvard Business School Case 809-029 This case analyzes the Hilton Hotels Corporation's CRM strategy at a key juncture in its history, immediately after the firm has been taken private by... View Details
Keywords: Sean Silverthorne
- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
with valuable, current business and management knowledge. If companies wanted new hires with cutting-edge insights, they'd hire an MBA. According to several deans, that's no longer true. Financial services and consulting firms, which hire... View Details