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  • All HBS Web  (4,325)
    • People  (11)
    • News  (946)
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    • Multimedia  (21)
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  • 20 Dec 2010
  • Research & Ideas

New Dean Sets Five Priorities for HBS

"business is an extraordinary force for good." While Nohria earned a chemical engineering degree from prestigious IIT Bombay, he harbored a dream of becoming an entrepreneur even as he applied to a doctoral program at MIT. At... View Details
Keywords: by Roger Thompson; Education
  • 09 Nov 2006
  • Research & Ideas

Andy Grove: A Biographer’s Tale

Whereas middle management is actually out there on the front lines. It's middle management, especially salespeople, who, if a sale is lost, they feel it in their pocketbook or in their wallet right away. If... View Details
Keywords: by Sean Silverthorne; Computer
  • 24 Sep 2019
  • Research & Ideas

Do National Security Secrets Hold Back National Innovation?

substantial blow to society’s technological advancement, or a manageable cost to protect national interests, remains an open question. “One reading is that it had a chilling effect, as you had inventions that were temporarily lost to... View Details
Keywords: by Kristen Senz
  • 09 Oct 2017
  • Research & Ideas

Fearing Fox News, Democratic-leaning Companies Delayed Negative Announcements

to explore the impact of a specific media source on the business landscape. "Depending on what the media reports on, it can actually create reputational costs for firms," says Jonas Heese, an assistant professor in the Accounting & View Details
Keywords: by Jen Deaderick; Media & Broadcasting
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

organizations around the world was delivered to the IMF's managing director in the first week of September, 2009 (Lombardi, 2009). Long-term governance reforms are central to the Bank's legitimacy as a global public institution. At the... View Details
Keywords: by Alnoor Ebrahim
  • 16 Jul 2013
  • First Look

First Look: July 16

dynamic consumer segmentation, which operates independent of the homogenization effect, and can in fact be stronger when the homogenization effect is weaker. We also find that bundles are treated as separate products (distinct from component products) by consumers.... View Details
Keywords: Anna Secino
  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

disaster that killed over 1,000 factory workers in Bangladesh in 2013 highlighted to Western consumers the challenging conditions faced by the workers who made their clothes. Consumer pressure on Western retailers worked its way back up the supply chain to View Details
Keywords: by John A. Quelch; Health
  • 21 Apr 2011
  • Research & Ideas

Searching for Better Practices in Social Investing

philanthropy and a search for 'give us better practices,' " said Nancy Roob, president and CEO of the Edna McConnell Clark Foundation (EMCF). Joining her on the panel were Matt Bannick (HBS MBA 1993), managing partner of Omidyar... View Details
Keywords: by Carmen Nobel; Financial Services
  • 07 Mar 2000
  • Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

management control and health care. Her latest book, Market-Driven Health Care, won the 1998 Book of the Year Award from the American College of Healthcare Executives. Herzlinger opened the conference by reporting on the View Details
Keywords: by Staff; Health
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

activities makes them less attractive to leader brands. They prefer, ceteris paribus, heavier, less scalable promotional activities, like in-store demonstrations, big prize sweepstakes, and the like, which are less affordable for challenger brands. However, leader... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 13 Oct 2015
  • First Look

October 13, 2015

create social distance, or a lack of emotional connection, that leads to misunderstandings and mistrust. To help global team leaders manage effectively, the author shares her SPLIT framework for mitigating social distance. It has five... View Details
  • 24 Oct 2024
  • Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

the workforce. Companies also pay a price, both directly and indirectly, often in ways they don’t fully understand, the report found. The Gazette spoke with its author Joseph B. Fuller, professor of management practice and co-chair of the... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
  • 30 Jul 2014
  • Lessons from the Classroom

Teaching The Deal

a reasonable request and deliver it with a smile, hopefully you can keep the other person in the room and see what happens next." Mohan—former managing director and now senior advisor of $15 billion VC and private equity firm Summit... View Details
Keywords: by Dina Gerdeman; Education
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

have written this book when you were writing Market-Driven Health Care (1996) or Consumer-Driven Health Care (2004)? A: I think at the time of Market-Driven Health Care, people were still delirious about the prospects of managed care.... View Details
Keywords: by Sean Silverthorne; Health
  • 21 Mar 2004
  • Research & Ideas

Loyalty: Don’t Give Away the Store

spend X amount and receive an offer or discount of some kind. When you talk to retailers about their frequent shopper programs, they'll say the programs work and are very profitable. Then you ask, "How do you know it's working?" The typical way people measure... View Details
Keywords: by Manda Salls; Consumer Products; Retail
  • 13 Jul 2009
  • Research & Ideas

Diagnosing the Public Health Care Alternative

design with features that many people may not consider to be good value for the money. To return to the car analogy, it might demand a heated seat in every vehicle. As for public insurance, it ignores real costs in its pricing and may well View Details
Keywords: by Staff; Health
  • 18 Apr 2005
  • Research & Ideas

Tips to Reinvent the Department Store

Penney's, but will only buy clothing at specialty stores. Sören Petsch, finance manager at Sears, Roebuck & Co., said encouraging customers who buy from one category at their stores to buy from more departments is a key challenge for... View Details
Keywords: by Julie Jette; Retail
  • 02 Oct 2000
  • Research & Ideas

Networked Incubators: Hothouses of the New Economy

proposal, forcing E-Loan to come back with a better deal. Creating preferential access does not mean forging subpar deals; rather, it allows marketplace efficiencies to dictate decisions. By institutionalizing networking, an incubator... View Details
Keywords: by Morten T. Hansen, Henry W. Chesbrough, Nitin Nohria & Donald N. Sull
  • 19 Jul 2011
  • First Look

First Look: July 19

abnormal returns associated with routine traders are essentially zero. Further, opportunistic insiders predict future firm-specific news, as well as announcement returns around future analyst forecasts, management forecasts, and earnings... View Details
Keywords: Sean Silverthorne
  • 15 Aug 2016
  • Research & Ideas

Black Swans and Big Trends Can Ruin Anyone's Internet Prediction

Crashes, explains that after a bubble bursts—during what he calls the “revulsion” phase—most investors lose their appetite for risk taking. Our collective conservatism in the immediate wake of the dot-com crash might be seen as what View Details
Keywords: by Thomas R. Eisenmann; Technology
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