Publications

06 Mar 2018
First Look

First Look at Research and Ideas, March 6, 2018

provider—a comparatively costless and therefore puzzlingly rare decision that could supply redundancy and resilience in the event of an attack or service outage affecting one provider. Download working paper:... View Details

Keywords: Sean Silverthorne

31 Mar 2009
First Look

First Look: March 31, 2009

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=809089 LeBron James Harvard Business School Case 509-050 In 2005, to the astonishment of many sports industry insiders, superstar basketball player LeBron James fired his... View Details

Keywords: Martha Lagace

19 Jan 2021
In Practice

Leadership Advice for Biden: Restore a Sense of Calm

issues. This should help big business seeking global markets. At the same time, Biden’s proposals to “build back better—in America” and ensure investment in technology and innovation in all 50 states will provide a shot in the arm for SMEs and give larger companies a... View Details

Keywords: by Dina Gerdeman

26 Nov 2007
Research & Ideas

Best Practices of Global Innovators

expertise in the new composite materials being used in the airframe, integrating their work with other partners developing complementary technologies. Indeed, this type of project could never get off the ground without the ability to collaborate effectively. Q: Are... View Details

Keywords: by Sean Silverthorne

December 1989 (Revised April 1997)
Case

Destin Brass Products Co.

By: William J. Bruns Jr.

A specialized manufacturer of brass valves, pumps, and flow controllers is troubled by competitive pricing in pumps and higher than expected margins for flow controllers. Managers suspect that cost accounting and cost allocations to products may be to blame. Two... View Details

Keywords: Cost Accounting; Activity Based Costing and Management; Five Forces Framework; Customer Value and Value Chain; Competition; Business Strategy; Design; Inflation and Deflation; Asset Pricing; Governance Controls; Manufacturing Industry

09 Feb 2016
First Look

February 9, 2016

sought to market value-added shellfish products in a traditionally commodities-based industry, while facing supply uncertainties and regulatory, environmental, and foreign exchange challenges. Clearwater harvested lobsters, clams,... View Details

Keywords: Sean Silverthorne

19 Jun 2018
First Look

New Research and Ideas, June 19, 2018

investors, could provide this commitment mechanism. Common ownership of competitors within industries and long-time horizons in ownership of shares are key characteristics for investors that could act as stewards of the commons. Social... View Details

Keywords: Dina Gerdeman

28 Jul 2015
First Look

First Look: July 28, 2015

reviews. Third, chain restaurants-which benefit less from Yelp-are also less likely to commit review fraud. Fourth, when restaurants face increased competition, they become more likely to receive unfavorable fake reviews. Using a separate... View Details

Keywords: Carmen Nobel

15 Sep 2003
Research & Ideas

The Lessons of New-Market Disruption

and set the next industry standard. While a 1.3" disk drive would be the smallest drive in the world (about the size of two postage stamps), it would drastically underperform the 2.5" drives in terms of cost per megabyte and... View Details

Keywords: by Clark Gilbert; Technology

25 Mar 2014
First Look

First Look: March 25

networks or manufacturers to procure goods across complex global supply chains. These standards-shaped by standard-setting organizations (SSOs) and participating engineers, academics, lawyers, and executives-in turn shape how new... View Details

Keywords: Sean Silverthorne

12 Aug 2008
Op-Ed

Google-Yahoo Ad Deal is Bad for Online Advertising

through an auction, it does not set prices. See, e.g., Larry Page's May 2008 remarks to C|NET: "AdWords is an auction. We're not setting prices. Auctions are determined by supply and demand." 1 I disagree. Google controls a... View Details

Keywords: by Benjamin G. Edelman; Advertising; Publishing

15 Aug 2005
HBS Case

Classic Cases Live On at HBS

mistrustful of exotic foods." He also determined that labor cost and availability was the key problem in the U.S. restaurant business and that eliminating the conventional kitchen could address that. From these fundamental observations, he soon developed a View Details

Keywords: by Garry Emmons

03 Jun 2008
First Look

First Look: June 3, 2008

ODM provider. The case is a vehicle for discussing new market disruption and the impact of modularity and the evolution of the value network in the global PC supply chain. Purchase the case:... View Details

Keywords: Martha Lagace

January 2021 (Revised May 2021)
Case

Ocado Group: Ready for the Future

By: José B. Alvarez, Damien McLoughlin and Natalie Kindred

02 Oct 2018
First Look

New Research and Ideas, October 2, 2018

5,000 board members from around the world to find out. We found that, overall, innovation does not rank as a top strategic challenge for the majority of boards. Although directors in certain industries are more cognizant of the threat of... View Details

Keywords: Dina Gerdeman

15 Nov 2016
First Look

November 15, 2016

the optimal rule. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50545 Who Should Select New Employees, the Head Office or the Unit Manager? Consequences of Centralizing Hiring at a Retail Chain By: Deller,... View Details

Keywords: Sean Silverthorne

January 2015 (Revised July 2019)
Case

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman

Email mking@hbs.edu for a courtesy copy.

The case describes a program that CVS Health recently implemented to improve medication adherence, an important problem from a societal, public policy, and firm... View Details