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Show Results For
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All HBS Web
(421)
- News (91)
- Research (255)
- Events (2)
- Multimedia (2)
- Faculty Publications (101)
- 01 Jun 2018
- News
Research Brief: Lessons from Last Place
the operational implications of that behavior for service providers. Buell’s research, which included observing the behaviors of people both in a physical line at the grocery store checkout and in virtual lines when asked to take an View Details
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Jennifer Myers
- 15 May 2020
- Research & Ideas
Find Your Pragmatic Path through Radical Uncertainty
activities. These days, we need to plan more carefully because small decisions can have dire consequences for ourselves and for others. Consider the newly stressful task of grocery shopping. Should I order View Details
- Web
Session Types | Information Technology
Located downstairs in Cumnock Hall on the Harvard Business School campus, HBS Live Online Classrooms bring cutting-edge program design and delivery together to create a truly immersive View Details
- 20 May 2008
- First Look
First Look: May 20, 2008
Abstract How do decisions made for tomorrow or two days in advance differ from decisions made for several days in the future? We use novel panel data from an online grocer to address this question. In general, we find that as the delay...
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Martha Lagace
- Web
Getting Involved - Institute For Strategy And Competitiveness
Health Delivery Project The Institute for Cancer Care Innovation MOC Network ICIC U.S. Cluster Mapping Project U.S. Competitiveness Project FSG Shared Value Initiative Social Progress Imperative AllWorld Network VBHCD Initiative VBHCD...
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- 18 Nov 2016
- Blog Post
CPD Global Market Update: Singapore
corporate sponsorship of hackathons to help identify new and exciting internet-enabled ventures. There has been a flurry of recent high-profile mergers, with Lazada soon to be acquiring online grocery...
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All Industries
- 30 May 2007
- Research & Ideas
Health Care Under a Research Microscope
Research; and Robert Higgins, managing general partner and founder of VC firm Highland Capital Partners. As a physician, Bohmer is interested in the delivery side of health care—how care is given to patients. "Health care reform, in...
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- 06 Sep 2005
- Research & Ideas
When Product Variety Backfires
offer within a brand. Do you need seventy-five flavors of Snapple or will twenty-five do? Do you need twenty-five SKUs of toothpaste or can you get by on ten? The question is which alternatives to eliminate and what the customer response will be. In the case of one...
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- 01 Sep 2018
- News
Ask the Expert: Delivering the Goods
to last-mile business from FedEx, UPS, and Amazon. Unfortunately, the online retailer is piloting its own delivery service that would put it in direct competition with the Postal Service. And Amazon isn’t...
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Jen McFarland Flint
- 12 Oct 2016
- Blog Post
Interning as a Software Engineer while at HBS
doing this summer? I’m working on the payments engineering team at Instacart, a same-day grocery delivery service. My team’s job is to handle everything that relates to the ordering process: we work with...
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- 03 Jun 2020
- News
Keeping a Community Connected
problems? JP: Our early education staff are reaching out to families to check in and help address the challenges that they're facing. They’ve also provided weekly lesson plans and asked kids to share their work online through our Facebook...
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Susan Young
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
forecasting can be more accurate and replenishment more timely, and thus markdowns, shrink costs, and working capital needs are reduced. Online fulfillment and home delivery also create traffic problems for...
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- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
Walmart, and Etsy ate that part of Amazon’s lunch that Amazon couldn’t finish. One problem for Amazon was its inability to meet the tremendous demand surge for online services and products. Its stockouts increased and View Details
- 15 Jan 2008
- First Look
First Look: January 15, 2008
http://www.hbs.edu/research/pdf/08-045.pdf I'll Have the Ice Cream Soon and the Vegetables Later: Decreasing Impatience over Time in Online Grocery Orders Authors:Katherine L. Milkman, Todd Rogers, and Max...
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Martha Lagace
- 10 Oct 2007
- First Look
First Look: First Look: October 10
Abstract We study the effect of small windfalls on consumer-spending decisions by examining the purchasing behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases...
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Martha Lagace
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Big Messages, Small Screens, Many Choices
is, if the app is the way we interact with the brands, how do you get me to be one of your favorite apps?" Gupta said that a successful app must provide obvious, unique value—and meet consumers where they live. As an example, he cited the View Details
- 01 Dec 2002
- News
Books
individual. Each person or family is sustained with “deep support” delivered via “federations” of enterprises and concierge-style “advocates” coordinating every need from grocery delivery to health care....
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- 01 Mar 2019
- News
Case Study: Off to a Fine Art
to offer the personalized and consistent experience the cofounders imagined. Customers can now schedule delivery online in three to ten days (down from six weeks) and within a four-hour window. “We were able...
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Jen McFarland Flint
- Web
Impact & Testimonials | Information Technology
Impact & Testimonials 2,000+ online sessions and counting Originally launched in 2015, HBS Live Online Classrooms were moved onto campus in 2020 and completely updated to reflect the latest developments in...
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- Web
Benefits | Information Technology
classroom experience, even if you’re half a world away. Collaborative thought partners are standing by The HBS IT team combines world-class technical know-how and deep program delivery expertise to make every HBS Live View Details