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  • 01 Dec 2017
  • News

2017 in Real Estate: A Local Business Goes Global

we need less office space; e-commerce will mean we will need less retail space and new kinds of industrial buildings. Autonomous vehicles—if the ethical, legal, and technical issues can be resolved—may... View Details
Keywords: Real Estate
  • 01 Jun 2000
  • News

Priceline's Jay Walker: The Future is Wow

information, and savings. "An entire industry imploded," he asserted. "Now the industry is driven by the retail marketplace. And [online traders] are having fun." Indeed the "fun," or entertainment value, of... View Details
  • Person Page

Media

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

  • 24 Apr 2014
  • News

Using storytelling to transform the retail experience

elevate craft, inspire creativity, and share the stories of passionate, talented, and independent craftspeople. “With BRIKA, we are trying to elevate craft, inspire creativity, and shake up the e-commerce space,” Koss says. (Published... View Details
  • Article

Case Study: Can Retailers Win Back Shoppers Who Browse then Buy Online?

By: Thales S. Teixeira and Sunil Gupta
This case study discusses the options that brick-and-mortar retailers can use to combat the negative consequences of 'showrooming.' View Details
Keywords: Showrooming; E-commerce; Retail Industry
Related
  • Web

Advice on Switching Careers While at HBS - MBA

brands to small e-commerce start ups. I found I always learned at least one useful thing per session that helped boost my knowledge of the industry and informed my job search. Take a role in an... View Details
  • 01 Oct 2000
  • News

Internet Tsunami

system, much more so than in the United States," the New York Times (June 7, 2000) reported. Merchants, ranging from toy stores to fishmongers, pay a monthly fee to access Rakuten's e-commerce software and customer database. Merchants... View Details
Keywords: Nonstore Retailers; Retail Trade
  • Career Coach

Celia Chen

Having worked at McKinsey for 5 years in fintech and consumer/retail industries and Amazon as a senior product manager responsible for launching a new service, Celia is happy to speak to students interested in any of the fields. She can... View Details
  • 11 Dec 2014
  • News

Fashion's Retail Revolution

Dressing by Number Dressing by Number Ivy Ross Creating the Shopping Experience of the Future Creating the Shopping Experience of the Future Today, though, the case studies are on a multitude of fashion businesses—“fast fashion” chain ZARA, “pretail” View Details
Keywords: April White; fashion; Leather and Allied Product Manufacturing; Manufacturing; Finance

    Matt Higgins

    across sports and entertainment, media and marketing, consumer, and technology industries – including several of Fast Company’s Most Innovative Companies. Making a splash on ABC’s Emmy-award winning TV show Shark Tank, Matt joined the... View Details
    Keywords: Consumer Products & Packaged Goods;#60;#Services
    • 29 Jun 2016
    • Blog Post

    Emerging Into Singapore

    venture offices to better understand the challenges on the ground, starting with a visit to Kuala Lumpur. What I’ve learned so far: The e-commerce industry is a very dynamic and agile space with growing... View Details
    Keywords: Technology; Consumer Products / Retail
    • February 2020 (Revised June 2020)
    • Background Note

    China Commerce 2020

    By: William R. Kerr, Daniel O'Connor and Nathaniel Schwalb
    China's digital commerce platforms engage billions of consumers daily across a number of routine tasks from banking, retail purchases, travel, gaming, payments, and more. These platforms are the most sophisticated/informed and highest performing/capable in the world.... View Details
    Keywords: Platforms; Strategy; Leadership; E-commerce; Digital Platforms; Retail Industry; Technology Industry; Consumer Products Industry; China
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    • Profile

    Andres Sarmiento

    Why was earning your MBA at Harvard Business School important to you? Working at American Airlines' through the bankruptcy process made me reconsider the form of impact that I intended to have. My career until that point had consisted in sharpening my technical skills... View Details
    Keywords: Entrepreneurship; Technology; Services
    • Fast Answer

    Web traffic statistics

    Where can I get web traffic statistics for specific Internet sites? HBS subscribes to: eMarketer compiles freely available Internet and e-commerce statistics. The following provide freely available statistics: Quantcast provides... View Details
    • 15 Mar 2019
    • News

    A Model of Drive and Impact

    Pablo Fernandez Alvarez (GMP 17, 2014) is cofounder of Clicars, an e-commerce platform in Spain that allows users to buy and finance refurbished cars hassle-free. In this interview, Fernandez explains the business model, the reasons... View Details
    Keywords: Motor Vehicle and Parts Dealers; Retail Trade
    • 01 Oct 2000
    • News

    Timothy G. Brier: The Price is Right

    predicted that his expertise in the business of flight would one day take him beyond the stratosphere and into cyberspace, and to an important role in the e-commerce revolution. After working in nearly every facet of the airline View Details
    Keywords: James E. Aisner
    • 27 Sep 2021
    • News

    Sewn with Love

    began raising funds to support small businesses within the fashion and garment industries that pivoted their manufacturing to create personal protective equipment and partnered with The RealReal, an View Details
    • 23 May 2019
    • News

    Marla Beck, MBA/MPA 1998

    intended to build an e-commerce platform, but she changed course and invested in bricks and mortar when she saw a need for customer-friendly neighborhood stores. The pivot offered a personalized shopping experience that relied on a cadre... View Details
    Keywords: Susan Young
    • Article

    Innovations in Retail Operations: Thirty Years of Lessons from Production and Operations Management

    By: Marshall Fisher and Ananth Raman
    We review papers published in Production and Operations Management (POM) during its thirty-year history that deal with retail operations issues with an empirical approach. The papers span a range of issues, from traditional ones like forecasting and inventory... View Details
    Keywords: RFID; Innovation and Invention; Technology Adoption; Operations; E-commerce; Strategy; Retail Industry
    Related
    • 01 Apr 2000
    • News

    New Exhibit Highlights Turning Point for American Business

    Amidst the dizzying swirl of today's e-commerce transactions, it is sometimes difficult to remember what the business world was like before the advent of computer technology. For campus visitors who want to take a minute to reflect on a... View Details
    Keywords: Nancy O. Perry