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Show Results For
-
All HBS Web
(1,576)
- People (28)
- News (491)
- Research (533)
- Events (1)
- Multimedia (22)
- Faculty Publications (232)
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- January 2, 2020
- Article
Changes in Quality of Care After Hospital Mergers and Acquisitions
By: Nancy Dean Beaulieu, Leemore S. Dafny, B. E. Landon, Jesse Dalton, Ifedayo Kuye and J. Michael McWilliams
Background: The hospital industry has consolidated substantially during the past two decades and at an accelerated pace since 2010. Multiple studies have shown that hospital mergers have led to higher prices for commercially insured patients, but research about effects...
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Beaulieu, Nancy Dean, Leemore S. Dafny, B. E. Landon, Jesse Dalton, Ifedayo Kuye, and J. Michael McWilliams. "Changes in Quality of Care After Hospital Mergers and Acquisitions." New England Journal of Medicine 382, no. 1 (January 2, 2020): 51–59.
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
that people did not speak up about things they deemed important. Most of those were not 'bad news' things; to our surprise we found that people were reluctant to voice what they perceived to be good ideas, unless they were extraordinarily View Details
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by Garry Emmons
- 13 Mar 2023
- Op-Ed
How Leaders Should Leave
express your confidence in their ability to take it to the next level. I recommend leaving the group meeting of your direct reports a few minutes early and suggesting they continue the conversation among themselves. By doing so, you are...
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by John Quelch
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
with engineering on custom applications, and up-selling or cross-selling additional services. Allocation of sales talent should change. Focus on behaviors in selection. In many firms, this means upgrading assessment skills. Managers are excessively View Details
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by Carmen Nobel
- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
but at this stage, if you don’t have the confidence and the right people to do things without you, it will be a rough ride. In fact, when founding CEOs don’t learn to step up into their roles and empower their leaders, investors and board...
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by Julia Austin
- 16 Apr 2018
- Research & Ideas
Can Consumers Be Saved From Their Misguided Decisions?
blunt solution like eliminating options may be a better alternative. “If you’re confident people are making a mistake but not very confident why, you may be better off in terms of not trying to nudge them...
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- 14 Mar 2023
- In Practice
What Does the Failure of Silicon Valley Bank Say About the State of Finance?
the confidence is eroded—banks tend to face revolving credit runs and market funding runs. The deposits run in the US might feel like a thing of the past, but the history of the 2008 crisis saw many such examples. Regulation and...
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- 20 Jul 2011
- Research & Ideas
Five Discovery Skills that Distinguish Great Innovators
two-thirds of our innovation skills still come through learning—from first understanding the skill, then practicing it, and ultimately gaining confidence in our capacity to create. This is one reason that individuals who grow up in...
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- 05 Dec 2018
- Research & Ideas
Why Managers Should Reveal Their Failures
“authentic pride” and came across as confident rather than arrogant. They also got the impression that this entrepreneur put a lot of effort into overcoming obstacles, and that made them feel less malicious envy and more “benign envy.”...
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by Dina Gerdeman
- 20 Sep 2010
- Research & Ideas
Power Posing: Fake It Until You Make It
desk while talking to a colleague. "I'm not saying it's fair, but there is a different range for women versus men," says Cuddy, who also teaches several HBS Executive Education programs. Female managers seem to have an intuition about the need to communicate...
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by Julia Hanna
- 22 Mar 2021
- Research & Ideas
How to Learn from the Big Mistake You Almost Make
consistent finding across much of the research on teams and psychological safety, across a variety of industries. “Higher-status people are more likely to feel confident that their voice is welcomed,” she says. Next, the researchers...
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- January 2024
- Case
Sprouts Farmers Market
By: Rajiv Lal, Forest L. Reinhardt and Natalie Kindred
Sprouts Farmers Markets (Sprouts) is a Phoenix, Arizona-based chain of 400-plus natural foods stores in 23 U.S. states and $6.4 billion in sales as of 2022. In its product assortment, brand image, and store environment, Sprouts emphasizes freshness, health, innovation,...
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Keywords:
Business Model;
Growth and Development Strategy;
Brands and Branding;
Strategic Planning;
Sales;
Business Strategy;
Expansion;
Product Positioning;
Marketing Strategy;
Competition;
Retail Industry;
United States;
Arizona
Lal, Rajiv, Forest L. Reinhardt, and Natalie Kindred. "Sprouts Farmers Market." Harvard Business School Case 524-059, January 2024.
- 05 Mar 2009
- What Do You Think?
How Frank or Deceptive Should Leaders Be?
around a plan to move forward and communicate his confidence in the plan ." Terri Bonar-Stewart suggested to leaders that they, "Lay out the facts, ask for employees' help (they have been waiting for you to ask), use humor (you...
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by Jim Heskett
- Article
Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter
The "rational person" standard, based on assumptions of economic self-interest, has long prevailed in legal reasoning. But understanding of decision making, behavioral choices, and possibilities for action must be enlarged to include a variety of factors that give...
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Keywords:
Standards;
Interests;
Decision Making;
Behavior;
Value;
Groups and Teams;
Performance Expectations;
Organizational Culture;
Leadership;
Business Cycles;
Forecasting and Prediction;
Motivation and Incentives
Kanter, Rosabeth M. "Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter." Alabama Law Review 62, no. 5 (2011).
- 13 Jan 2020
- Research & Ideas
Do Private Equity Buyouts Get a Bad Rap?
show the buyout’s effect. In the end, they were left with 9,800 firms bought out between 1980 and 2013 and were able to follow 6,000 firms with a high-enough confidence to determine outcomes. Stark differences When they finally sorted...
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- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
Intel has avoided antitrust run-ins in large part because it effectively trained its marketers about what were and were not permissible trade practices. The goal is not to train managers to be lawyers or to advise themselves but to give them the vocabulary and View Details
- 06 Jun 2018
- Research & Ideas
Cut Salaries or Cut People? The Best Way to Survive a Downturn
can vote with your feet” Another factor: Employees at call centers like the one observed in the study do not require much specialized knowledge; the best sales staff simply seemed to know the details of what they were selling better, Stanton says. They also had the...
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by Rachel Layne
- 04 Feb 2002
- Research & Ideas
How To Do Business in Islamic Countries
that's no different than in [the U.S.]," said Hayes. Personal staff can be very influential and should not be underestimated, he continued. The man who meets you at the airport or who chats you up in a company's waiting room may turn out to be a relative or View Details
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by Martha Lagace
- 2010
- Chapter
The Paranoid Style in the Study of American Politics
By: David Moss and Mary Oey
What drives policy making in a democracy? The conventional view is that political actors, like economic actors, pursue their self interest, and that special interest groups dominate the policy making process by satisfying policy makers' need for money and other forms...
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Keywords:
Policy;
Government Legislation;
Media;
Interests;
Power and Influence;
Public Opinion;
United States
Moss, David, and Mary Oey. "The Paranoid Style in the Study of American Politics." In Government and Markets: Toward a New Theory of Regulation, edited by Edward J. Balleisen and David A. Moss. Cambridge: Cambridge University Press, 2010.
- 2008
- Other Unpublished Work
The Paranoid Style in the Study of American Politics
By: David Moss and Mary Oey
The conventional view is that political actors, like economic actors, pursue their self interest, and that special interest groups dominate the policy making process by satisfying policy makers' need for money and other forms of political support. Indeed, many... View Details
Keywords:
Policy;
Government Legislation;
Media;
Interests;
Power and Influence;
Public Opinion;
United States