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  • 13 Sep 2011
  • First Look

First Look: September 13

I. Norton Publication:Management Science (forthcoming) Abstract Building on previous research in economics and psychology, we propose that the costliness of initial prosocial behavior positively influences... View Details
Keywords: Sean Silverthorne
  • 03 Jul 2012
  • First Look

First Look: July 3

Understanding Variation across Local Communities Authors:Christian Seelos, Johanna Mair, Julie Battilana, and M. Tina Dacin Publication:In Communities and Organizations. Vol. 33, edited by Christopher Marquis, View Details
Keywords: Sean Silverthorne
  • September 2011
  • Article

The Labor Illusion: How Operational Transparency Increases Perceived Value

By: Ryan W. Buell and Michael I. Norton
A ubiquitous feature of even the fastest self-service technology transactions is the wait. Conventional wisdom and operations theory suggests that the longer people wait, the less satisfied they become; we demonstrate that due to what we term the labor illusion, when... View Details
Keywords: Internet and the Web; Perception; Valuation; Service Delivery; Consumer Behavior; Performance Effectiveness; Customer Satisfaction; Service Industry
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  • 27 Sep 2011
  • First Look

First Look: September 27

Michael W. Toffel Abstract Process-improvement ideas often come from frontline workers who speak up by voicing concerns about problems and by taking charge to resolve them. We... View Details
Keywords: Sean Silverthorne
  • Web

Negotiation, Organizations & Markets Faculty - Faculty & Research

Negotiation, Organizations & Markets Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students Unit Head Michael I. Norton Harold M. Brierley... View Details
  • 2014
  • Article

Prosocial Spending and Happiness: Using Money to Benefit Others Pays Off

By: Elizabeth W. Dunn, Lara B. Aknin and Michael I. Norton
While a great deal of research has shown that people with more money are somewhat happier than people with less money, our research demonstrates that how people spend their money also matters for their happiness. In particular, both correlational and... View Details
Keywords: Prosocial Spending; Well-being; Happiness; Money; Spending; Welfare; Philanthropy and Charitable Giving
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  • Web

Great American Business Leaders of the 20th Century - Leadership

Herbert J. Siegel Chris-Craft Industries, 1968–Present Igor I. Sikorsky Sikorsky Aircraft, 1923–1957 Russell Simmons Def Jam Records / Rush Communications, 1983–Present Norton W. Simon Hunt Foods &... View Details
  • Web

Strategy - Faculty & Research

Heese Linda A. Hill Jillian J. Jordan W. Carl Kester Tarun Khanna William C. Kirby Joshua Lev Krieger Karim R. Lakhani Michael Lingzhi Li George C. Lodge Shirley Lu Henry W. McGee Kristin W. Mugford Seth Neel View Details
  • 17 Sep 2013
  • First Look

First Look: September 17

Wandering By: Giblin, Colleen, Carey K. Morewedge, and Michael I. Norton Abstract—The mind wanders, even when people are attempting to make complex decisions. We suggest that... View Details
Keywords: Sean Silverthorne
  • Article

Time Use and Happiness of Millionaires: Evidence from the Netherlands

By: Paul Smeets, A.V. Whillans, Rene Bekkers and Michael I. Norton
How do the very wealthy spend their time, and how does time use relate to well-being? In two studies in the Netherlands, the affluent (N=863, N=690) and the general population (N=1232, N=306) spent time in surprisingly similar ways, such as by spending the same amount... View Details
Keywords: Time And Wellbeing; Millionaires; Social Class; Wealth; Happiness; Demographics; Netherlands
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    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • 13 Nov 2012
    • First Look

    First Look: November 13

    F. Ward, and Michael I. Norton Publication:Journal of Experimental Psychology: General (forthcoming) Abstract When people are the victims of greed or recipients of generosity,... View Details
    Keywords: Sean Silverthorne
    • Web

    Faculty & Research - Race, Gender & Equity

    Groysberg Janice H. Hammond Nien-he Hsieh Jon M. Jachimowicz Summer R. Jackson Rosabeth M. Kanter Rembrand M. Koning Anthony Mayo Kathleen L. McGinn Kristin W. Mugford Kyle R. Myers Das Narayandas Michael I.... View Details
    • Article

    The (Perceived) Meaning of Spontaneous Thoughts

    By: Carey K. Morewedge, Colleen Giblin and Michael I. Norton
    Spontaneous thoughts, the output of a broad category of uncontrolled and inaccessible higher-order mental processes, arise frequently in everyday life. The seeming randomness by which spontaneous thoughts arise might give people good reason to dismiss them as... View Details
    Keywords: Spontaneous Thoughts; Self-Insight; Meaning; Attribution; Judgment And Decision Making; Decision Making; Cognition and Thinking
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    • 26 Nov 2019
    • News

    The Ritual Effect

    Source: Norton Source: Norton Professor Michael Norton studies the ways in which rituals can influence human behavior. In his research, he has... View Details
    Keywords: rituals
    • 12 Feb 2019
    • First Look

    New Research and Ideas, February 12, 2019

    forthcoming World Happiness Report Happiness and Prosocial Behavior: An Evaluation of the Evidence By: Aknin, Lara B., A.V. Whillans, Michael I. Norton, and Elizabeth W. Dunn Abstract— Humans are an... View Details
    Keywords: Dina Gerdeman
    • February 2013 (Revised May 2013)
    • Case

    Juan Valdez: Innovation in Caffeination

    By: Michael I. Norton and Jeremy Dann
    Corporate entrepreneurs attempt to revive Colombia's famous Juan Valdez brand in the age of Starbucks, with café chain and packaged coffee ventures. In the 1970s and 80s, the iconic "Juan Valdez" ingredient brand was the most recognized in the world of coffee. The... View Details
    Keywords: Innovation; Branding; Global Business; Sales; Marketing; Retailing; Corporate Strategy; Organizational Change; Corporate Entrepreneurship; Brands and Branding; Innovation and Invention
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    • 01 Jun 2024
    • News

    Again and Again

    Edited by Jen McFarland Flint; Illustrations by Jason Holley Whenever he’s presenting to a large audience, Professor Michael Norton likes to pose... View Details
    Keywords: Publishing Industries (except Internet); Information
    • 16 Dec 2014
    • First Look

    First Look: December 16

    Evidence from Randomized Survey Experiments By: Kuziemko, Ilyana, Michael I. Norton, Emmanuel Saez, and Stefanie Stantcheva Abstract—We analyze randomized online survey experiments providing interactive,... View Details
    Keywords: Sean Silverthorne
    • Web

    Technology & Operations Management - Faculty & Research

    efficiency by comparing actual input allocations to optimal allocations given various objectives. Overall, the market for science is moderately efficient at maximizing output and researchers’ utility: actual input levels are positively... View Details