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Show Results For
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All HBS Web
(599)
- News (229)
- Research (305)
- Multimedia (11)
- Faculty Publications (47)
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
Haythornthwaite engaged large teams to work on a new strategy for Invensys, while Jim Kilts devised Gillette's strategy for each line of business by himself, working with a small group of trusted executives....
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by Rosabeth Moss Kanter
- 2009
- Book
The Adventures of an IT Leader
By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
Becoming an effective IT manager presents a host of challenges-from anticipating emerging technology to managing relationships with vendors, employees, and other managers. Ultimately, a good IT manager must be a strong business leader, not just a technical...
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Keywords:
Books;
Leadership;
Crisis Management;
Personal Development and Career;
Relationships;
Safety;
Information Technology
Austin, Robert D., Richard L. Nolan, and Shannon O'Donnell. The Adventures of an IT Leader. Harvard Business Press, 2009.
- 05 Nov 2007
- What Do You Think?
Why Is Succession So Badly Managed?
share of the criticism. Patrick Duffy summed up the gist of many other comments by pointing out that "few CEOs want to accept their mortality." Suggestions for improving the process were varied and quite creative. Michelle Malay...
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Re: James L. Heskett
- 05 Jan 2009
- Research & Ideas
Most Popular Articles and Working Papers 2008
Here are the 20 most popular stories published by HBS Working Knowledge in 2008, and the five most-read working papers authored by HBS faculty. Most Popular Articles 1. Creating a Positive Professional Image...
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by Staff
- 02 Jan 2007
- Research & Ideas
Most Popular Articles of 2006
perceived "seller's market," says Jim Heskett. As we select and train future leaders for all levels of our organizations, how much effort do we really spend assessing executive intelligence as opposed to personality and style?...
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by Sean Silverthorne
- 24 Feb 2020
- Research & Ideas
The Hidden Vulnerabilities of Open Source Software
underscore the importance of understanding where open source is most used and could be vulnerable to attack. The report, ‘Vulnerabilities in the Core,’ a Preliminary Report and Census II of Open Source Software, was prepared by the...
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- 06 Sep 2005
- Research & Ideas
The Best Place for Retirement Funds
paper called, "Asset Allocation and Asset Location: Household Evidence from the Survey of Consumer Finances," published by the Journal of Public Economics in August, 2004. Using data from the Survey of Consumer Finances (SCF),...
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by Ann Cullen
- 10 Dec 2013
- News
The Payoffs And Pitfalls Of Self-Doubt
- 05 May 2003
- Research & Ideas
SEC Commissioner Sees “Healing and Reform”
causes of the scandals were systemic rather than a matter of a proverbial "few bad apples." In the panel, moderated by HBS professor Krishna Palepu, panelists also said that new laws ,and regulations were already making a...
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by Catherine Walsh
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
It's the E=MC2 of customer loyalty. Deeply satisfied employee = deeply satisfied customer = lifelong profit. Harvard Business School professor emeritus Jim Heskett and professor Earl Sasser have pursued this seemingly simple equation in...
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by Sean Silverthorne
- 17 Dec 2001
- Research & Ideas
Risks and Rewards of the Intrapreneur
levels of the company, particularly from the CEO. Evaluate the company's other start-up efforts and how it handled projects that failed in some regard, said Jim Barron, vice president of Innosight L.L.C., a consulting firm specializing in...
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by Sean Silverthorne
- 21 Feb 2005
- Research & Ideas
The VC Quandary: Too Much Money
School. Intel Capital, the chipmaker's venture division, has scaled back somewhat from the hyper investment levels of 2000, "but I've always thought it was really important in the venture market to stay in the market, be in the market consistently," said...
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- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
in September, 2000. It described the enthusiasm at that time for a "New Economy," one driven by information technology and characterized by “greater growth and lower unemployment than ever before...
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by James Heskett
- 02 Mar 2016
- What Do You Think?
Is Apple’s Real Privacy Challenge Technology Innovation Itself?
put it, “Remember, if you lose personal liberty and privacy, you lose everything. Be very careful what you would wish for in the cause of ‘national interest’.” Commenting that it requires some subtlety to get this balance between security and privacy right, View Details
- 16 Jul 2021
- Op-Ed
For Entrepreneurs, the Benefits of Slowing Down
class=infogram-embed data-id=_/UddyZtUFxQwXnFZ7mkNa][/div] I was reminded of the value of slowing down during the last few days by one of my founders who is in the midst of closing a massive financing at a "unicorn" valuation. The company...
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by Jeffrey Bussgang
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
software. Jim Heskett Others of you cited examples of your use of hard-wiring. Jay Cross offers it as an alternative to traditional pricing. Although clients don't bite, he claims that it gets him credibility points, more business, and...
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by James Heskett
- September 2006 (Revised November 2006)
- Case
Cathy Benko: WINning at Deloitte (A)
By: Kathleen L. McGinn, Deborah M. Kolb and Cailin B. Hammer
Jim Quigley, CEO of Deloitte and Touche's consulting practice, asks senior partner Cathy Benko to lead Deloitte & Touche's much publicized Initiative for the Retention and Advancement of Women (WIN). Benko, already the Lead Client Service Partner on one of Deloitte's...
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Keywords:
Motivation and Incentives;
Leadership Development;
Talent and Talent Management;
Personal Development and Career;
Gender;
Consulting Industry;
United States
McGinn, Kathleen L., Deborah M. Kolb, and Cailin B. Hammer. "Cathy Benko: WINning at Deloitte (A)." Harvard Business School Case 907-026, September 2006. (Revised November 2006.)
- 01 Oct 2020
- What Do You Think?
Are CEOs the Wrong Leaders for Stakeholder Capitalism?
Interorganizational management in a channel of distribution is a complex matter. But it doesn’t hold a candle to the complexity of stakeholder capitalism, as suggested by responses to this month’s column on the subject. Reading them, it’s...
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by James Heskett