Filter Results:
(607)
Show Results For
- All HBS Web (607)
- Faculty Publications (155)
Show Results For
- All HBS Web (607)
- Faculty Publications (155)
- Web
Courses by Title - Course Catalog
Elective Curriculum: Course Descriptions Last Updated: 08 Nov 2024 By Course Title View by Unit | View by Course Title | View by Faculty | Print... View Details
- 05 Mar 2008
- What Do You Think?
Where Will Management Innovation Take Us?
not clear. Many suggested that the kind of management innovation described by Gary Hamel in his new book, The Future of Management, will more likely occur as a result of forces outside the organization. Tony Gattis described the... View Details
Keywords: by Jim Heskett
- Web
Courses by Faculty - Course Catalog
Elective Curriculum: Course Descriptions Last Updated: 08 Nov 2024 By Faculty View by Unit | View by Course Title | View by Faculty | Print View... View Details
- 01 May 2009
- What Do You Think?
Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?
energy to priority areas for innovation." Amy Sauers added findings that suggest that large firms succeed that "attempted to 'get small' (through the vehicle of) 'lean, mean, heavyweight teams.'" Another ingredient suggested View Details
Keywords: by Jim Heskett
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
Business," Harvard Business Review, October 2008, pp. 60-69. James L. Heskett, W. Earl Sasser, Jr., and Joe Wheeler, The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable... View Details
Keywords: by Jim Heskett
- 06 Jul 2009
- What Do You Think?
Are You Ready to Manage in an Irrational World?
James Surowiecki) he may have influenced. In his book, Jacobs begins by asserting that, because each of us harbors our own perceptions of reality, "It turns out that most of what we thought we knew... View Details
Keywords: by Jim Heskett
- Web
Courses by Faculty Unit - Course Catalog
Elective Curriculum: Course Descriptions Last Updated: 08 Nov 2024 By Unit View by Unit | View by Course Title | View by Faculty | Print View... View Details
- Web
Judy L. Allen Oral History - Business Education For Women At Harvard University | Harvard Business School
Hackman Franklin (HRPBA 1963, MBA 1964) Joan Colligan (HRPBA 1963, MBA 1964) Betty J. Diener (HRPBA 1963, MBA 1964, DBA 1974) Judy L. Allen (HRPBA 1962, MBA 1963) Elizabeth "Betsy" Latimer Jaffe (HRPBA 1962) Sara B. Wilkinson (HRPBA 1959,... View Details
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
Summing Up What Role Will Management Play in Saving US Health Care? The verdict is in, according to respondents of this month's column: Problems confronting health care in the US are much larger and broader than those that can be solved View Details
- 03 Mar 2008
- Working Paper Summaries
Testing a Purportedly More Learnable Auction Mechanism
- 07 Jan 2009
- What Do You Think?
Is the World Really Flat?
effects" (Alex Evans). "It really doesn't matter whether the world is flat or not. Most value is added by the exploiters, not the creators, and that works in both (flat and non-flat) environments" (Gerald Nanninga). These... View Details
Keywords: by Jim Heskett
- 04 May 2007
- What Do You Think?
How Do Managers Think?
in which it is carried out. Joe Schmid observed that "both medical doctors and organizational managers work in cultures that are historically problem definition poor and solution rich. Their individual rewards systems are both driven View Details
Keywords: by Jim Heskett
- 11 AM – 12 PM EST, 13 Jan 2016
- Webinars: Trending@HBS
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
In their recently completed book by the same title, Professor Schlesinger and coauthors and fellow HBS faculty members James L. Heskett (emeritus) and W. Earl Sasser posit the following: that management has within its control the authority, and, they think, the... View Details
- 01 Dec 2008
- News
A Force for Good
coats and ties. The first time he dared to speak in class, he used the Canadian pronunciation of the word “schedule” — SHED-yool — and was none-too-gently mocked by his professor and classmates. One of the students in the classroom that... View Details
- 10 Jul 2000
- Research & Ideas
The State of the Markets
and the United States: Dr. Werner G. Seifert, chairman of Deutsche Borse (the German Stock Exchange) and an architect of the planned merger between his Frankfurt-based organization and the London Stock Exchange; James View Details
Keywords: by James E. Aisner
- 01 Aug 2022
- What Do You Think?
Does Religious Belief Affect Organizational Performance?
the leader's role in his book, Win From Within: Build Organizational Culture for Competitive Advantage. References: John P. Kotter and James L. Heskett, Corporate Culture and Performance (The Free Press,... View Details
Keywords: Re: James L. Heskett
- 22 Mar 2021
- Blog Post
How Do We Sustain Organization Diversity?
contributions of people from different backgrounds a large part of the answer? If so, should organizations initiate efforts to improve diversity and inclusion simultaneously? How do we manage the complexity and time requirements to do so? About the Author View Details
Keywords: All Industries
- 03 Jan 2023
- What Do You Think?
How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?
small business, for-profit management experience, her reputation was built in the nonprofit world. How would Frances Hesselbein’s style of leadership fare in today’s world? What do you think? Share your thoughts in the comments below. References: View Details
Keywords: Re: James L. Heskett
- 01 Sep 2022
- What Do You Think?
Is It Time to Consider Lifting Tariffs on Chinese Imports?
(iStockphoto/AvigatorPhotographer) Recently there has been talk, but no action, about eliminating some or all of the tariffs on Chinese imports that were instituted by the Trump administration. The debate involves salient arguments on... View Details
Keywords: Re: James L. Heskett