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- All HBS Web
(392)
- Faculty Publications (300)
- November 1988
- Teaching Note
IBM Marketing Organization (A) and (B), Teaching Note
Keywords: Marketing
- October 1988 (Revised November 2006)
- Background Note
Aspects of Sales Management: An Introduction
Discusses certain general issues that affect sales-management requirements in most companies: 1) the nature of the salesperson's "boundary role" in the organization, and 2) the relevance and limits of compensation policies as a key means of affecting the salesperson's... View Details
Keywords: Salesforce Management
Cespedes, Frank V. "Aspects of Sales Management: An Introduction." Harvard Business School Background Note 589-061, October 1988. (Revised November 2006.)
- October 1988 (Revised October 1989)
- Background Note
Aspects of Marketing Organization: An Introduction
Discusses the typical strengths, vulnerabilities, and key management skills associated with three common forms of marketing organization: a product-focused organization, a market-focused organization, and a functionally-focused organization. It considers how the nature... View Details
Keywords: Marketing Strategy
Cespedes, Frank V. "Aspects of Marketing Organization: An Introduction." Harvard Business School Background Note 589-062, October 1988. (Revised October 1989.)
- October 1988 (Revised November 1989)
- Case
Pepsi-Cola Fountain Beverage Division: Tea Breeze
Keywords: Food and Beverage Industry
Cespedes, Frank V. "Pepsi-Cola Fountain Beverage Division: Tea Breeze." Harvard Business School Case 589-060, October 1988. (Revised November 1989.)
- October 1988
- Case
Pepsi-Cola Fountain Beverage Division: Marketing Organization
Cespedes, Frank V. "Pepsi-Cola Fountain Beverage Division: Marketing Organization." Harvard Business School Case 589-045, October 1988.
- fall 1988
- Article
Channel Management is General Management
Keywords: Management
Cespedes, Frank V. "Channel Management is General Management." California Management Review 31, no. 1 (fall 1988): 98–120.
- September 1988 (Revised November 1989)
- Case
Honeywell, Inc.: International Organization for Commercial Avionics (A)
Keywords: Air Transportation Industry
Cespedes, Frank V. "Honeywell, Inc.: International Organization for Commercial Avionics (A)." Harvard Business School Case 589-042, September 1988. (Revised November 1989.)
- September 1988
- Case
Honeywell, Inc.: International Organization for Commercial Avionics (B)
Cespedes, Frank V. "Honeywell, Inc.: International Organization for Commercial Avionics (B)." Harvard Business School Case 589-043, September 1988.
- August 1988
- Teaching Note
Amerisource, Teaching Note
- August 1988
- Background Note
Marketing Implementation, Course Overview
Keywords: Marketing
Cespedes, Frank V. "Marketing Implementation, Course Overview." Harvard Business School Background Note 589-018, August 1988.
- August 1988
- Article
Control vs. Resources in Channel Design
Keywords: Design
Cespedes, Frank V. "Control vs. Resources in Channel Design." Industrial Marketing Management 17, no. 3 (August 1988): 215–227.
- July 1988 (Revised October 1989)
- Teaching Note
Westinghouse Electric Corp. (A) and (B), Teaching Note
Keywords: Electronics Industry
- May 1988 (Revised October 1989)
- Teaching Note
Alloy Rods Corp., Teaching Note
Teaching Note for (9-586-046). View Details
- May 1988
- Case
Capital Cities/ABC, Inc: Spot Sales
Cespedes, Frank V. "Capital Cities/ABC, Inc: Spot Sales." Harvard Business School Case 588-071, May 1988.
- April 1988 (Revised June 1993)
- Case
MCI Telecommunications Corp.: VNET (A)
Keywords: Telecommunications Industry
Cespedes, Frank V. "MCI Telecommunications Corp.: VNET (A)." Harvard Business School Case 588-068, April 1988. (Revised June 1993.)
- April 1988
- Supplement
MCI Telecommunications Corp.: VNET (B)
Keywords: Telecommunications Industry
Cespedes, Frank V. "MCI Telecommunications Corp.: VNET (B)." Harvard Business School Supplement 588-069, April 1988.
- April 1988
- Supplement
MCI Telecommunications Corp.: VNET (C)
Keywords: Telecommunications Industry
Cespedes, Frank V. "MCI Telecommunications Corp.: VNET (C)." Harvard Business School Supplement 588-070, April 1988.
- February 1988
- Case
IBM Marketing Organization (A): Changes in Structure
Cespedes, Frank V. "IBM Marketing Organization (A): Changes in Structure." Harvard Business School Case 588-060, February 1988.
- February 1988
- Case
IBM Marketing Organization (B): Process
Cespedes, Frank V. "IBM Marketing Organization (B): Process." Harvard Business School Case 588-061, February 1988.
- February 1988
- Case
General Electric: Customer Service
Keywords: Customer Focus and Relationships
Cespedes, Frank V. "General Electric: Customer Service." Harvard Business School Case 588-059, February 1988.