Writing - Publications - Faculty & Research

02 Sep 2014
News

Contextual Intelligence

06 Mar 2019
News

Two HBS Faculty Members Win Awards in Global Case Centre Competition

24 May 2013
News

Four Lean Advertising Campaigns That Went Viral

14 May 2020
News

Three Powerful Habits That Help Successful Entrepreneurs Succeed In Uncertain Times

U.S. Innovators Dogged by Money-grubbing ‘Patent Trolls’

The U.S. economy is driven by innovation, but unwelcome “patent trolls” are gunking up the system. Patent reform bills sit idle in Congress as the “trolls” set up companies for the sole purpose, critics say, of shaking down inventors while never creating... View Details

16 Oct 2012
News

On Marriage, Kidneys and the Economics Nobel

08 Mar 2017
News

Two HBS Faculty Members Win Awards in Global Case Centre Competition

15 Jul 2008
First Look

First Look: July 15, 2008

bond). Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208116 Customer-Operator Letter Writing Exercise Harvard Business School Exercise 608-126 The exercise involves having students View Details

Keywords: Martha Lagace

The HBS Case Method Teaches Real-World Lessons

Since 1924, Harvard Business School (HBS) has used the case study method to teach decision-making skills to business students. Nearly 80 percent of cases used at B-schools are developed by HBS faculty who work with business leaders around the world to write over 350... View Details

Research Summary

Toyota

I have started a research project with Toyota on "What went wrong with Toyota and how should Toyota change?" It is a sequel to the six-year research we conducted in writing a book I co-authored two years ago - "Extreme Toyota: The Contradictions That... View Details

24 Feb 2020
News

Three HBS Faculty Members Win Awards in Global Case Centre Competition

Arthur C. Brooks

Arthur C. Brooks is the Parker Gilbert Montgomery Professor of the Practice of Public Leadership at the Harvard Kennedy School, and Professor of Management Practice at the Harvard Business School, where he teaches courses on leadership, happiness, and... View Details

24 Sep 2015
News

Why Do Women Think About the Downsides of Promotions More Than Men Do?

24 Jan 2017
News

How a former Clinton aide is rewriting Silicon Valley’s political playbook

Article

Conversational Receptiveness: Expressing Engagement with Opposing Views

By: M. Yeomans, J. Minson, H. Collins, H. Chen and F. Gino

We examine “conversational receptiveness”—the use of language to communicate one’s willingness to thoughtfully engage with opposing views. We develop an interpretable machine-learning algorithm to identify the linguistic profile of receptiveness (Studies 1A-B). We then... View Details

Keywords: Receptiveness; Natural Language Processing; Disagreement; Interpersonal Communication; Relationships; Conflict Management

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