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  • 10 Apr 2006
  • Research & Ideas

Lessons from the Browser Wars

for new challengers to take root. Sara Grant: Why did you choose to study Web browsers to look at the idea of diffusion of innovation in a market? Pai-Ling Yin: Web browsers were the turning point in mass commercializing the Internet.... View Details
Keywords: by Sara Grant; Computer; Consumer Products; Technology
  • 02 Jan 2007
  • Research & Ideas

Most Popular Articles of 2006

and practical implications on the concept of accidental innovation. How Kayak Users Built a New Industry Customers have produced some of the most important innovations in industries ranging from oil refining... View Details
Keywords: by Sean Silverthorne
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

this e-mail interview. Sean Silverthorne: Why should OSS ever displace traditional software? Ramon Casadesus-Masanell and Pankaj Ghemawat: One main advantage of open source software is that because users can modify the code directly (as... View Details
Keywords: by Sean Silverthorne; Technology
  • 14 Feb 2005
  • Research & Ideas

Desktop Search and Revenue Streams

information…(but) the problem is at the end of the day, the user wants an answer—he doesn't want more and more of them." Herve Gellaire, chief technology officer of Xerox and president of Xerox View Details
Keywords: by Julie Jette
  • 01 Nov 2016
  • First Look

First Look - November 1, 2016

rather than creating the best content. Success comes not from making the "best" content, but from recognizing how content facilitates user connections; it comes not from protecting the value of content at all costs, but from... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

and services they consume. In many cases, collaborative user innovators are vying with producers for intellectual property rights and the control of standards and innovation... View Details
Keywords: by Sean Silverthorne
  • 19 Oct 2012
  • Research & Ideas

Digital Technology’s Profound Game Change for Marketers

technology's impact on their business, the entire customer experience, and leading innovation within their enterprises, not simply following a course set by their IT department. "Madison Avenue meets MIT" and "Revenge of... View Details
Keywords: by Jeffrey Bussgang; Advertising; Technology
  • 04 Aug 2006
  • What Do You Think?

What Happens When the Economics of Scarcity Meets the Economics of Abundance?

drastically reduced costs of creation, increased ease of distribution, and search devices employing "filters" and user recommendations that make all of what is available accessible and understandable to potential consumers. In... View Details
Keywords: by James Heskett
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

made a series of changes and created a process for analyzing bias. Had the executives considered how to account for unintended consequences in their outcome metrics—and perhaps engaged a diverse user group to understand their... View Details
Keywords: by Danielle Kost
  • 01 Jul 2021
  • Office Hours

Readers Ask: Which Companies Are Transforming Work?

written about the caregiving roles of employees and strengthening the education-to-work pipeline. The following is a transcript of questions posed by Instagram users and Fuller’s answers: Should we be worried about the current “worker... View Details
Keywords: by Kristen Senz; Retail; Manufacturing
  • 29 Feb 2016
  • HBS Case

Bigbelly's Big Bet on the Digital Trash Can

connectivity is also increasingly desired by smartphone users who want to cut data costs while streaming high-bandwidth content. “I’ve been surprised at how popular it still is, both to bridge the digital divide and for people who like... View Details
Keywords: by Michael Blanding; Energy
  • 02 Mar 2011
  • Research & Ideas

Managing the Open Source vs. Proprietary Decision

terms of costs and quality, and companies are heterogeneous. These users do not all attach the same weights to the different dimensions of cost and quality. Moreover the trade-offs regarding the various dimensions of cost and quality, and... View Details
Keywords: by Josh Lerner & Mark Schankerman; Technology
  • 07 Oct 2011
  • Research & Ideas

The Steve Jobs Legacy

businesses and governments. Would you expect any less from a mighty prophet? Robert Higgins (Entrepreneurial Management) Steve Jobs will be remembered as the Great Innovator of our age. It is no wonder that he chose Walter Isaacson,... View Details
Keywords: Re: Multiple Faculty; Computer; Technology
  • 18 Nov 2013
  • Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

communicate and made abbreviations like RT (retweet) and ICYMI (in case you missed it) part of the lingo of Twitter users everywhere. What to make of all this? Senior Lecturer Chet Huber, who joined the School's General Management unit... View Details
Keywords: by Chet Huber; Technology
  • 28 Oct 2014
  • First Look

First Look: October 28

shown to users who performed similar searches, they find that Google's prominent placement of its Flight Search service increased the clicks on paid advertising listings by more than half while decreasing the clicks on organic search... View Details
Keywords: Carmen Nobel
  • 03 Aug 2015
  • Research & Ideas

Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders

other, along certain dimensions they are collaborating” So why would Amazon release a version of its Kindle Reader on Apple's iPad, allowing users to access its library of exclusive digital books? "Doesn't that diminish interest in the... View Details
Keywords: by Michael Blanding; Information; Publishing; Technology
  • 27 Aug 2008
  • Research & Ideas

Creating Leaders for Science-Based Businesses

other business practitioners. Much of the science discussed will unfold in the Allston complex's four buildings, which will house Harvard's initiatives in stem cells, bio-inspired engineering, systems biology, chemical biology, and View Details
Keywords: by Garry Emmons; Biotechnology; Health
  • 08 Jul 2024
  • Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

early method that today’s engineers can understand thinking abstractly. The computer would convert the punch cards into a series of zeros and ones that it could understand. Over time, punch cards gave way to the command line, allowing View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 13 Jun 2005
  • Research & Ideas

From Turf Wars to Learning Curves: How Hospitals Adopt New Technology

influential…, PTCA has been used less frequently than in hospitals with less influential surgeons." And even if PTCA and other innovations make it past initial gatekeepers, it's a long road to adoption because of learning curves... View Details
Keywords: by Sara Grant; Health
  • 17 Jul 2006
  • Lessons from the Classroom

Developing a Strategy for Digital Convergence

Following the dot-com bust at the turn of the century, the technology business went through a gloomy period, 2001-2002, when innovation dried up, MBAs looked for careers in finance, and investors put their funds in a holding pattern.... View Details
Keywords: by Sean Silverthorne; Computer; Education
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