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Show Results For
- All HBS Web
(1,065)
- People (2)
- News (373)
- Research (482)
- Events (2)
- Multimedia (12)
- Faculty Publications (222)
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- 04 Apr 2022
- What Do You Think?
As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?
governor would follow through on his intentions to sign it into law. The bill had taken on the moniker “Don’t Say Gay.” There had been “Say Gay” protests across Florida and the US by groups supportive of LGBTQ+ rights. Hundreds of Disney... View Details
Keywords: by James Heskett
- 13 Dec 2021
- Research & Ideas
The Unlikely Upside of Mergers: More Diverse Management Teams
aftermath of a deal in one of two ways: as a side effect of what some executives called “getting rid of the deadwood,” or as an intentional drive by the larger firm to create a more defined diversity policy. “Both forces are at play,” he... View Details
Keywords: by Lane Lambert
- 2008
- Working Paper
The Ontological Foundations of Leadership and Performance: Being a Leader, and the Effective Exercise of Leadership, A New Model
By: Werner Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger
This paper is the (pre-course) introduction document to an experimental course developed by the authors and taught at the U. of Rochester Simon School of Business. The intention of the course is to leave the participants actually being leaders and being able to... View Details
- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
ourselves. As a result, we shouldn't trust anything that we say or plan. He cites studies that conclude that people deceive themselves into thinking they will do things in the future that, when the time comes, they have no intention of... View Details
Keywords: by James Heskett
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
at some of the social media missteps brands have taken over the past decade–and the lessons we’ve learned from them. Prioritizing technology over substance Maybe it’s because the medium seems so ephemeral, but digital brand managers are too often View Details
- 30 Oct 2019
- Research & Ideas
How to Recover Gracefully After Shutting Down Your Startup
clear-headed adviser,” Eisenmann adds. “They’ve probably been doing the lion’s share of keeping the household on the rails and caring for children while you’ve been working 100-hour weeks and ignoring the family. At some point, you’ll exhaust their patience.” Failing... View Details
Keywords: by Danielle Kost
- 09 Aug 2021
- Research & Ideas
OneTen: Creating a New Pathway for Black Talent
With OneTen’s backing, Black employees could move up the ranks and become role models for those who follow. Frazier’s efforts to advance women at Merck provide a powerful example. “We got very intentional about putting women in operating... View Details
- 03 Jul 2013
- What Do You Think?
What Are the Limits of Transparency?
information is delivered." One possible line would include information about a company's strategy. Brad Keller commented that "It takes more than just sharing financials or performance review data It is really a matter of being open about an organization's... View Details
Keywords: by James Heskett
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
coverage from Working Knowledge Even before the COVID-19 pandemic, Critical Mass for some months was in the process of implementing a new program for remote work called Liquid. Nearly 10 percent of its talent now works from home. The View Details
Keywords: by James Heskett
- 18 Mar 2019
- Research & Ideas
Stuck in Commuter Hell? You Can Still Be Productive
or catch up on social media—anything that you inherently enjoy is fine.” The commuters who made plans for their workday reported significantly higher levels of job satisfaction and reduced intentions of leaving their jobs than those who... View Details
Keywords: by Dina Gerdeman
- 20 Feb 2019
- Research & Ideas
Rocket-tunity: Can Private Firms Turn a Profit in Space?
civilian astronaut experience because of Bezos’ fortune and his longtime appetite for space exploration. “He shows no signs of lagging in that passion, and just like with Amazon, he's intently focused on the experience of the customer.”... View Details
- 02 Aug 2021
- Research & Ideas
What If Closing the Wage Gap Means Everyone Earns Less?
the table. “The superstar worker, without an equivalent or comparison group, is not going to have their bargaining position reduced,” she says. But, what about the original intent of pay transparency, making workplaces fairer and... View Details
Keywords: by Avery Forman
- 05 Jul 2006
- Research & Ideas
The Accidental Innovator
neighbor in a tattoo parlor in a country on the other side of the world (assuming you hadn't planned to meet there). We propose a way of defining the "intensity" of an accident, by which we mean, roughly, how far outside View Details
Keywords: by Sarah Jane Gilbert
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
these priorities to each department and geographic region in order to better achieve overall organization objectives. "When a leadership has this discipline, they focus much more intently on what tasks they need to do superbly well... View Details
Keywords: by Carmen Nobel
- 01 Jun 2022
- What Do You Think?
Is Stakeholder Management Facing New Headwinds?
concluded that this thinking gained momentum after the scandalous failure of organizations like WorldCom and Enron 20 years ago. These companies supposedly were led and managed for the primary benefit of shareholders (and the top executives themselves). My View Details
Keywords: by James Heskett
- 25 Jul 2005
- Research & Ideas
Fool vs. Jerk: Whom Would You Hire?
skills he has and, without any intention of gaining an advantage, help others put them to use. The Likability Bias: Pros And Cons Some people are liked pretty much universally. In other cases, likability is relative: One person's friend... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
- 18 Sep 2019
- Op-Ed
WeWork—The IPO That Shouldn’t?
which Softbank previously invested in WeWork. The ultimate lesson: Any corporate leader with the intent of going public must let the company, not the individual, be the focus of attention. One needs to establish the corporate mission,... View Details
- 10 Sep 2001
- Research & Ideas
Do You Have Change Fatigue?
get heard. Unclear intent is another problem. A change effort at Xerox foundered amid mutual recrimination and finger-pointing when an economic downturn revealed a lack of clarity about who was really in charge. Change leaders must... View Details
Keywords: by Nick Morgan
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
21 years. Nowitzki refined his skills by breaking them down into their component parts and focusing intently on the elements that needed improvement—not just practicing jump shots, but watching videos and breaking down the movements and... View Details
- 13 Sep 2010
- Research & Ideas
The Consumer Appeal of Underdog Branding
purchase intentions and consumers' real choices. “Brand biographies can be used to avoid anticorporate consumer backlash and mitigate the 'curse of success.' ” Because the underdog narrative is an underexplored topic in consumer research,... View Details
Keywords: by Martha Lagace