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Show Results For
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All HBS Web
(4,343)
- People (33)
- News (833)
- Research (2,863)
- Events (1)
- Multimedia (4)
- Faculty Publications (1,918)
- Web
Supplemental Financial Information II - Annual Report 2019
expenses in fiscal 2019. Consequently, controlling IT costs is an important financial priority for the School. Initiatives currently underway include shifting toward reliance on software as a service...
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- 04 Dec 2023
- Blog Post
My Summer of Joy with the National Parks Service
Hi all, my name is Rhea! I was lucky enough to work for the National Park Service this summer as a business management intern with the Submerged Resources Center (SRC). The SRC is the NPS national dive program, responsible for...
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Keywords:
Nonprofit / Government
- 11 Jan 2024
- Blog Post
My Summer of Joy with the National Parks Service
This article was originally published by HBS Recruiting: Insights & Advice. Hi all, my name is Rhea! I was lucky enough to work for the National Park Service this summer as a business management intern with the Submerged Resources...
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- summer 1970
- Article
Marketing Strategy and Bank Service Interaction: A Probability Model
By: D. B. Crane
Crane, D. B. "Marketing Strategy and Bank Service Interaction: A Probability Model." Journal of Bank Research 1 (summer 1970).
- April 1998 (Revised November 1999)
- Case
Hamilton Financial Investments: A Franchise Built on Trust
By: Robert L. Simons and Antonio Davila
Provides a vehicle for students to evaluate risk management in the fast-paced mutual funds industry. A new risk manager has been hired to install new management controls and procedures. A series of decisions will determine how much business and franchise risk the...
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Keywords:
Risk Management;
Management Teams;
Managerial Roles;
Forecasting and Prediction;
Investment Funds;
Performance Evaluation;
Corporate Strategy;
Change Management;
Financial Services Industry;
Financial Services Industry
Simons, Robert L., and Antonio Davila. "Hamilton Financial Investments: A Franchise Built on Trust." Harvard Business School Case 198-089, April 1998. (Revised November 1999.)
- October 2009 (Revised February 2010)
- Case
Merger of Equals: The Integration of Mellon Financial and The Bank of New York (A)
By: Ryan D. Taliaferro, Clayton S. Rose and David Lane
Less than a month after the close of the merger between The Bank of New York and Mellon Financial, managers at the two firms realized that plans for combining their asset servicing businesses—and realizing the $180 million of annual cost savings that they had promised...
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Keywords:
Mergers and Acquisitions;
Asset Management;
Financial Institutions;
Risk Management;
Integration;
Information Technology;
Financial Services Industry
Taliaferro, Ryan D., Clayton S. Rose, and David Lane. "Merger of Equals: The Integration of Mellon Financial and The Bank of New York (A)." Harvard Business School Case 210-016, October 2009. (Revised February 2010.)
- February 2005
- Article
Financial Analyst Characteristics and Herding Behavior in Forecasting
By: Michael B. Clement and Senyo Tse
This study classifies analysts' earnings forecasts as herding or bold and finds that (1) boldness likelihood increases with the analyst's prior accuracy, brokerage size, and experience and declines with the number of industries the analyst follows, consistent with...
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Keywords:
Experience and Expertise;
Forecasting and Prediction;
Performance Evaluation;
Financial Services Industry
Clement, Michael B., and Senyo Tse. "Financial Analyst Characteristics and Herding Behavior in Forecasting." Journal of Finance 60, no. 1 (February 2005): 307–341.
- 10 May 2017
- Research & Ideas
Amazon Web Services Changed the Way VCs Fund Startups
out if this new strategy has paid off for investors and their portfolio companies. Nanda and colleagues present their findings in a paper scheduled to appear in a forthcoming issue of the Journal of Financial Economics, titled Cost of...
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- Web
My Summer of Joy with the National Parks Service - Recruiting
Insights & Advice 04 Dec 2023 My Summer of Joy with the National Parks Service Rhea Choudhury Author MBA Students tag Nonprofit / Government Student & Alumni Stories Summer Internships Hi all, my name is Rhea! I was lucky enough to work...
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- 19 Nov 2009
- Working Paper Summaries
Management and the Financial Crisis (We Have Met the Enemy and He is Us …)
Keywords:
by William A. Sahlman
- August 2013 (Revised November 2015)
- Case
Prudential Financial - General Motors Pension Risk Transfer: Back to the Future?
By: Luis M. Viceira and Emily A. Chien
In November 2012, Prudential Financial and General Motors closed on a $25.1B pension risk transfer (PRT) transaction, the largest of its kind to date by an order of magnitude both in the U.S. market and globally. In exchange for an in-kind transfer of $25.1B in... View Details
Keywords:
Risk Management;
Asset Management;
Insurance;
Retirement;
Financial Services Industry;
Financial Services Industry
Viceira, Luis M., and Emily A. Chien. "Prudential Financial - General Motors Pension Risk Transfer: Back to the Future?" Harvard Business School Case 213-126, August 2013. (Revised November 2015.)
- December 2014
- Article
No Margin, No Mission? A Field Experiment on Incentives for Public Services Delivery
By: Nava Ashraf, Oriana Bandiera and B. Kelsey Jack
A substantial body of research investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals to perform tasks with positive social spillovers. We conduct a field...
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Keywords:
Incentives;
Non-monetary Rewards;
Intrinsic Motivation;
Motivation and Incentives;
Employees;
Service Industry;
Service Industry
Ashraf, Nava, Oriana Bandiera, and B. Kelsey Jack. "No Margin, No Mission? A Field Experiment on Incentives for Public Services Delivery." Journal of Public Economics 120 (December 2014): 1–17.
- 18 Feb 2011
- Working Paper Summaries
A Behavioral Model of Demandable Deposits and Its Implications for Financial Regulation
- Web
WRDS - Wharton Research Data Services | Baker Library
WRDS - Wharton Research Data Services Platform hosting financial, accounting, banking, economics, management, marketing, and public policy databases accessible through a single interface. Read More WRDS is a web-based business data...
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- March 2021
- Article
The Customer May Not Always Be Right: Customer Compatibility and Service Performance
This paper investigates the impact of customer compatibility – the degree of fit between the needs of customers and the capabilities of the operations serving them – on customer experiences and firm performance. We use a variance decomposition analysis to quantify the...
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Keywords:
Customer Compatibility;
Satisfaction;
Profitability;
Service Operations;
Customer Relationship Management;
Customer Satisfaction;
Performance
Buell, Ryan W., Dennis Campbell, and Frances X. Frei. "The Customer May Not Always Be Right: Customer Compatibility and Service Performance." Management Science 67, no. 3 (March 2021): 1468–1488.
- 2023
- Working Paper
Fintech to the (Worker) Rescue: Access to Earned Wages, Financial Health and Employee Turnover
By: Jose Murillo, Boris Vallée and Dolly Yu
Using novel data from a Mexican FinTech firm, we study the usage by workers of earned wages access, an innovative financial service offered by firms to their employees as a benefit. We find usage to be significant and concentrated towards the end of the pay cycle. We...
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Keywords:
Fintech;
Present Bias;
Earned Wage Access;
Wages;
Employees;
Retention;
Well-being;
Mexico
Murillo, Jose, Boris Vallée, and Dolly Yu. "Fintech to the (Worker) Rescue: Access to Earned Wages, Financial Health and Employee Turnover." Working Paper, 2023.
- 2014
- Other Unpublished Work
No Margin, No Mission? A Field Experiment on Incentives for Public Services Delivery
By: Nava Ashraf, Oriana Bandiera and Kelsey Jack
A substantial body of research investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals to perform tasks with positive social spillovers. We conduct a field...
View Details
Keywords:
Incentives;
Non-monetary Rewards;
Intrinsic Motivation;
Mission and Purpose;
Social Enterprise;
Motivation and Incentives
Ashraf, Nava, Oriana Bandiera, and Kelsey Jack. "No Margin, No Mission? A Field Experiment on Incentives for Public Services Delivery." (March 2014. Conditionally accepted, Journal of Public Economics.)
- 2009
- Other Unpublished Work
The Pecora Hearings
By: David Moss, Cole Bolton and Eugene Kintgen
In 1932, in the depths of the Great Depression, the Senate Banking Committee began a much-publicized investigation of the nation's financial sector. The hearings, which came to be known as the Pecora hearings after the Banking Committee's lead counsel Ferdinand... View Details
- 2003
- Casebook
Professional Services: Text and Cases
By: Thomas J. DeLong and Ashish Nanda
DeLong and Nanda's Professional Services: Text and Cases is the first casebook to be published on the management of professional service firms (law firms, architecture, financial services, consulting). It includes a comprehensive selection of case studies that...
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DeLong, Thomas J., and Ashish Nanda. Professional Services: Text and Cases. New York: McGraw-Hill/Irwin, 2003.
- October 2009
- Supplement
Merger of Equals: The Integration of Mellon Financial and The Bank of New York (C)
By: Ryan D. Taliaferro, Clayton S. Rose and David Lane
[Continuation of "A" and "B" cases.] Less than a month after the close of the merger between The Bank of New York and Mellon Financial, managers at the two firms realized that plans for combining their asset servicing businesses – and realizing the $180 million of...
View Details
Keywords:
Mergers and Acquisitions;
Horizontal Integration;
Financial Institutions;
Business Processes;
Risk Management;
Strategy;
Market Transactions;
Assets;
System;
Saving;
Banking Industry;
New York (state, US)
Taliaferro, Ryan D., Clayton S. Rose, and David Lane. "Merger of Equals: The Integration of Mellon Financial and The Bank of New York (C)." Harvard Business School Supplement 210-028, October 2009.